Miele Triflex HX2 Cat & Dog Osbidian Black-11827010

🌀Product Introduction

Introducing the Miele Triflex HX2 Cat & Dog Obsidian Black (Model 11827010) — a powerhouse in cordless vacuum technology, designed with pet owners in mind. Engineered in Germany and available exclusively through Miele Dealer Ace Vacuums, this model delivers deep cleaning performance, elegant design, and the versatility you expect from Miele’s premium home appliances.

Whether you're fighting stubborn pet hair, tackling allergy-prone dust, or needing a lightweight vacuum for daily use, the Miele Triflex HX2 Cat & Dog delivers convenience and results—backed by the trust of Miele Dealer Ace Vacuums.

✨Key Features Overview

• 3-in-1 Convertible Design: Switch easily between upright, stick, or handheld modes.

• Powerful Vortex Motor: Delivers exceptional suction for carpets and hard floors.

• Extra-Wide LED Electrobrush: Detects and removes pet hair from all floor types.

• HEPA Lifetime Filter: Captures 99.999% of allergens and fine dust.

• Obsidian Black Finish: Sleek, modern look that complements any home interior.

• Long Battery Runtime: Up to 60 minutes per charge; battery is swappable.

• Wall Mount + Easy Storage: Simple to dock, store, and charge.

• One-Touch Dust Bin Release: Hygienic emptying with minimal mess.

🐾What Makes This Model Stand Out

Unlike ordinary cordless vacuums, the Miele Triflex HX2 Cat & Dog is built for high-demand cleaning with pets in mind. The Electro Compact brush with LED lighting is engineered specifically to capture embedded hair and dander—even from thick carpets.

Its modular design adapts to your space: use in handheld mode for cars and upholstery, stick mode for hardwood, or upright mode for deep carpet cleaning. Plus, only Miele Dealer Ace Vacuums provides the official warranty and expert in-store or virtual support—ensuring you get the most from your Miele investment.

📊Technical Specifications

🧍♀️Ideal Buyers – Who Should Buy It?

This model is perfect for:

• Pet Owners: Built to handle fur, dander, and odor with ease.

• Allergy Sufferers: The HEPA filter traps even microscopic allergens.

• Busy Households: Lightweight and modular for quick, daily cleanups.

• Design Enthusiasts: Obsidian Black delivers a premium aesthetic.

• Shoppers Seeking Support: Buyers looking for warranty, service, and expert help from Miele Dealer Ace Vacuums.

🛒Availability – Online and In-Store

The Miele Triflex HX2 Cat & Dog (11827010) is available both online and in-store exclusively through Miele Dealer Ace Vacuums:

• Online: Shop directly on our website with fast, reliable shipping and secure payment.

• Retail Locations: Visit any Ace Vacuums showroom for a live demo, expert advice, and post-purchase support.

Your purchase through Miele Dealer Ace Vacuums ensures 100% authenticity, warranty coverage, and technical assistance.

🧮Comparison Table

✅Pros and Cons

Pros
✔️ Deep-cleaning Electrobrush perfect for pet hair
✔️ Versatile 3-in-1 usability
✔️ Long runtime and replaceable battery
✔️ HEPA-level allergen filtration
✔️ Sleek Obsidian Black design
✔️ Full support from Miele Dealer Ace Vacuums

Cons
❌ Premium pricing
❌ Battery takes ~4 hours to recharge
❌ Not self-emptying (manual dust bin)

 FAQs – Miele Triflex HX2 Cat & Dog Obsidian Black-11827010

1. What makes the Miele Triflex HX2 Cat & Dog ideal for pet owners?
The HX2 Cat & Dog model comes equipped with a dedicated Electro Compact brush with LED lights, specifically designed to lift stubborn pet hair from carpets and furniture. It’s engineered to handle shedding from all types of pets, and the HEPA AirClean filter traps allergens and dander efficiently.

2. Is this model available online through Miele Dealer Ace Vacuums?
Yes! The Miele Triflex HX2 Cat & Dog Obsidian Black – 11827010 is available online and in-store exclusively at Miele Dealer Ace Vacuums, ensuring genuine products, expert support, and authorized warranty.

3. How long does the battery last?
The vacuum provides up to 60 minutes of runtime on the low-power setting. Runtime varies based on the power mode and attachment used. For extended cleaning, you can purchase an extra battery through Miele Dealer Ace Vacuums.

4. Can the battery be replaced or upgraded?
Yes, the battery is removable and replaceable. You can purchase additional or replacement batteries through Miele Dealer Ace Vacuums to extend runtime.

5. Does it work on both carpets and hard floors?
Absolutely. The LED Electro Compact brush automatically adjusts for different surfaces, offering deep cleaning on carpets and gentle care for hardwood, tile, or laminate flooring.

6. What is the dustbin capacity?
The dustbin holds up to 0.5 liters of debris and features a one-click hygienic emptying system—no direct contact with dirt required.

7. Is the vacuum self-standing?
Yes. In its upright configuration, the Triflex HX2 can stand on its own, making it easy to pause cleaning or store it without leaning against a wall.

8. How heavy is the Miele Triflex HX2 Cat & Dog?
In its lightest configuration, it weighs just 3.6 kg, making it easy to maneuver, especially in handheld mode for stairs or upholstery.

9. What makes Obsidian Black different from other models?
The Obsidian Black version features a sleek, glossy finish exclusive to this Cat & Dog variant—combining aesthetics with function. It's available through Miele Dealer Ace Vacuums only.

10. Is the filter washable or replaceable?
The HEPA Lifetime Filter is washable and long-lasting, helping reduce recurring costs while maintaining air quality. Follow cleaning instructions from Miele Dealer Ace Vacuums for best results.

11. What kind of maintenance does it require?
Routine maintenance includes emptying the dustbin, cleaning the brush roll, and occasionally washing the filter. All replacement parts and instructions are available via Miele Dealer Ace Vacuums.

12. How does this model compare to other cordless vacuums?
The Triflex HX2 Cat & Dog offers premium German engineering, a 3-in-1 modular design, HEPA filtration, and a pet-hair-optimized brush—features rarely found together in other brands. Only Miele Dealer Ace Vacuums offers this model with full local support.

13. Is there a warranty, and how do I register it?
Yes, a 2-year manufacturer’s warranty is included. You can register your product online or in-store at Miele Dealer Ace Vacuums for seamless service and repairs.

14. Can I schedule a live demo before buying?
Yes, Miele Dealer Ace Vacuums offers in-store demos across select cities. You can test the suction, modular design, and brush features before committing.

15. Does the Miele Triflex HX2 come with all necessary accessories?
Yes. The package includes the Electro Compact brush with LED, crevice tool, dusting brush, upholstery nozzle, wall mount, and charger. Extra tools and accessories are available at Miele Dealer Ace Vacuums.

Ace Vacuums Locations:

• Fairfax, VA: 11110 Main Street, Fairfax, VA 22030
• Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Driving Directions to Ace Vacuums in Fairfax, VA (11110 Main Street, Fairfax, VA 22030)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W: Stay on the Dulles Toll Road for several miles.
4. Take Exit 16 for VA-7 E (Leesburg Pike) / VA-123 S (Chain Bridge Rd): Follow signs for VA-123 South (Chain Bridge Rd).
5. Merge onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
6. Turn Right onto Main Street (VA-236 W): This will be a significant intersection. You'll continue on Main Street for a short distance.
7. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store. Look for their prominent signage.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville/Fairfax: Get onto I-66 West.
2. Take Exit 60 for VA-123 S (Chain Bridge Rd) toward Fairfax: Follow the exit ramp.
3. Turn Right onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
4. Turn Right onto Main Street (VA-236 W): This will be a significant intersection.
5. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.

From Northern Virginia (e.g., Arlington, Falls Church, Vienna):

• From Arlington/Falls Church:
  1. Take US-50 W (Arlington Blvd) or VA-236 W (Main Street) directly into Fairfax: Depending on your starting point, either of these roads will lead you directly to Fairfax.
  2. Continue on Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Vienna:
  1. Take VA-123 S (Chain Bridge Rd) toward Fairfax: Head south on Chain Bridge Road.
  2. Turn Right onto Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Areas West/Northwest of Fairfax (e.g., Chantilly, Centreville):
  1. Take US-50 E or I-66 E towards Fairfax.
  2. If on I-66 E, take Exit 60 for VA-123 S (Chain Bridge Rd). Turn left onto Chain Bridge Rd, then right onto Main Street.
  3. If on US-50 E, turn right onto Main Street (VA-236 E) in Fairfax.
  4. Ace Vacuums Fairfax: Ace Vacuums will be on your right side if coming from US-50 E/VA-236 E, shortly after crossing VA-123. Look for Havertys Furniture Store on your left.

Driving Directions to Ace Vacuums in Leesburg, VA (300 Fort Evans Rd NE, Leesburg, VA 20176)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Stay on VA-267 West. This road transitions from the Dulles Toll Road to the Dulles Greenway as you head further west into Loudoun County. Tolls apply for both sections.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg: This is a major exit.
5. Continue on VA-7 W: You'll drive for several miles, passing through Sterling and Ashburn.
6. Take the Exit for Battlefield Parkway / Fort Evans Road: As you approach Leesburg, look for this exit.
7. Turn Right onto Fort Evans Rd NE: After exiting, turn right onto Fort Evans Road NE.
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville: Get onto I-66 West.
2. Merge onto VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Tolls apply.
3. Continue onto VA-267 W (Dulles Greenway): Stay on the Dulles Greenway. Tolls apply.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
5. Continue on VA-7 W:
6. Take the Exit for Battlefield Parkway / Fort Evans Road:
7. Turn Right onto Fort Evans Rd NE:
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Northern Virginia (e.g., Fairfax, Arlington, Ashburn, Sterling):

• From Fairfax:
  1. Take VA-123 N (Chain Bridge Rd) to access VA-267 W (Dulles Toll Road) or take I-66 W to VA-267 W: Your best bet is to get onto VA-267 West (Dulles Toll Road).
  2. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Tolls apply.
  3. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
  4. Continue on VA-7 W:
  5. Take the Exit for Battlefield Parkway / Fort Evans Road:
  6. Turn Right onto Fort Evans Rd NE:
  7. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Ashburn / Sterling / Eastern Loudoun County:
  1. Take VA-7 W (Harry Byrd Hwy) directly toward Leesburg: This is the most direct route.
  2. Take the Exit for Battlefield Parkway / Fort Evans Road:
  3. Turn Right onto Fort Evans Rd NE:
  4. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Western Virginia (e.g., Winchester):
  1. Take US-7 E (Harry Byrd Hwy) toward Leesburg:
  2. In Leesburg, after passing the Leesburg Premium Outlets on your left, prepare for the Fort Evans Road / Battlefield Parkway exit.
  3. Take the Exit for Fort Evans Road / Battlefield Parkway.
  4. Turn Left onto Fort Evans Rd NE: You'll go over VA-7.
  5. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.