Buyers Guarantee | Buy with confidence
Acevacuums Price Guarantee
Acevacuums 30-Day stress free Return or Exchange
Acevacuums is not responsible for any defective item or shortages in shipments not reported to us within 7 days from the time of delivery.
All returned items will be inspected for usage, damage or missing parts from the original package to determine the re-stocking fee.
When you buy a product and you find that it's not what you needed. You can exchange it within 30 days with original packing Or return your purchase within 7 days for a full refund from the day the item was delivered. A re-stocking fee may be applied up to 25% for used goods.
30-Day Return Policy
Acevacuums offers a 30-day full refund (less shipping charges - including promotional shipping costs [orders that have free shipping only receive free shipping if you keep the product]) or exchange on unused and unopened merchandise only. All returns must be pre-authorized and must be sent back to us in exactly the same condition as you received. Merchandise must be returned in original, unused, mint condition, as shipped.
If the product was opened and/or used by the buyer and is in new condition with all original packaging, the buyer can return the product within 30 days of invoice date with upto 50% Restocking Fee. The Full Purchase Price, minus upto 50% Restocking Fee, will be provided to the buyer as a Refund to the payment option used to purchase the product
Disclaimer: Acevacuums reserves the right to determine after inspection the level of condition of the item returned.
All exchanges/returns must be pre-approved by Acevacuums
We CANNOT accept returns without a Return Authorization Number. Items that came with any bonus items, free items etc. that are not returned will be charged the full retail value of missing item and will be deducted from credit issued. The instruction manual, warranty card, and all included accessories must be returned. You will be charged full retail price for all missing or damaged items. Expedited shipping is non-refundable. All shipping charges incurred by Acevacuums related to "Free Shipping" will be deducted from refund amount.
30 Day Return Policy applies to all Items except the following products, which are Non-Returnable and a Final Sale (There are no exceptions)
- Any Item without original packing
- Any improperly packaged item that is damaged in shipping.
- All Steam Cleaners and Steam Cleaning Related Products
- All Air Purifiers
- All Steam Presses, Presses, Irons, Ironing Tables, Fabric Steamers, and Ironing Related Products
- All Sewing cabinets, cutting Tables, Sewing Chairs, Cabinet Inserts, and Quilting Table Extensions
- Extended Warranties
- Note: Sewing machines and vacuums are not intended for commercial use. Any commercial use of a home sewing machine or vacuum constitutes an abuse of the product and will void all warranties, including the 30 Day Return Policy.
- Any item that is returned after 30 days from delivery.
- All Commercial machines (including but not limited to embroidery machines, sewing machines, irons, and vacuum cleaners)
- Reconditioned items or factory serviced items.
- Items damaged by you or deemed in unsaleable condition
- Any item that shows excessive wear and tear, since items that are to be returned are to be under 30 days old items should be in very good condition to excellent condition. If the item is not in either very good to excellent condition item is considered unsaleable condition thus a final sale.
- Clearance items, closeout items, and discontinued items
- Any item that does not have an RA number will be refused or returned to the customer.
Acevacuums reserves the right to amend this policy at any time without prior notice.
Please email us at firstname.lastname@example.org or call us at 1-888-606-8885 to request a Return Authorization Number.
Acevacuums Same Day Shipping on In-stock Items
Bring in your broken vacuum cleaners, Carpet shampooers, Floor scrubbers or Air purifiers. We will give you Free repairs estimates so that you can make an informed decision whether to fix your vacuum or to trade it in for a new vacuum cleaner or shampooer.
Call us at 1 888 606 8885 or visit our retail stores to find out the Trade-In special. We will surprise you with our offer.
Acevacuums Warranty Support
Buy with confidence from www.acevacuums.com or from our retail stores. We stand behind every vacuum by we sell by providing free, factory-trained warranty support for the duration of the manufacturer's written warranty. Should you experience a problem with any vacuum we sell, just call our toll free number and we'll trouble-shoot with you over the phone and once we've diagnosed the problem, we'll send you the warranty item free of charge. . That's it. . All you have to do is box up the item and we'll take it from there.