Hizero F500 Hard Floor Cleaner

izero F500 Hard Floor Cleaner | Hizero dealer in Virginia | Ace Vacuums

      Hizero F500 All-in-One Hard Floor Cleaner: Product Description

The HiZero F500 is a compact, cordless floor cleaner designed to simplify hard floor care with a 2-in-1 vacuum-and-mop system. Perfect for tile, hardwood, laminate, and vinyl floors, it combines dry debris pickup and wet mopping in a single lightweight device. While HiZero F500 is slightly more affordable than its premium sibling (the F600), the HiZero F500  focuses on core functionality, making it ideal for small homes, pet owners, and those seeking a clutter-free cleaning routine.

HiZero F500  Pros:

• HiZero F500  All-in-One Functionality: Combines sweeping, mopping, and self-cleaning in a single device, reducing the need for multiple cleaning tools.

• HiZero F500  Enhanced Hygiene: Realtime self-cleaning and automatic waste separation ensure a more sanitary cleaning process.

• HiZero F500  User-Friendly Maintenance: The separation of solid and liquid waste into different containers simplifies the cleaning and maintenance process.

• HiZero F500 Long Battery Life: The 60-minute runtime allows for extended cleaning sessions without frequent recharging.
  

  The HiZero F500 impact:

  ✅ HiZero F500 Affordable Price: Priced lower (~$300\text{–}$400) than premium models like the F600.
  ✅ HiZero F500 Lightweight & Ergonomic: Easy to push and store, perfect for seniors or small spaces.
  ✅ HiZero F500 Multi-Surface Cleaning: Safe for sealed hardwood, tile, vinyl, and laminate.
  ✅ HiZero F500 Low Maintenance: Washable roller and tanks; no recurring costs for disposable pads.
  ✅ HiZero F500 Pet-Friendly: Handles pet hair and light messes effectively.

Cons:

• Initial Investment: The HiZero F500  comes at a premium price point, which may be a consideration for budget-conscious consumers.

• HiZero F500  Regular Maintenance Required: While designed for easy maintenance, the device still requires regular cleaning of its components to ensure optimal performance.

• HiZero F500  Not Suitable for Carpets: The F500 is designed specifically for sealed hard floors and is not suitable for use on carpets or rugs
  

  The HiZero F500 disadvantages:

  ❌ HiZero F500 Manual Tank Management: Requires frequent refilling/emptying due to smaller tank capacities.
  ❌ No Self-Cleaning Roller: Must rinse the microfiber roller manually after use.
  ❌ HiZero F500 Limited Battery Life: 30 minutes may not suffice for homes over 1,000 sq. ft.
  ❌ HiZero F500 Less Advanced Separation: Occasional clogs if heavy debris mixes with liquid waste.
  ❌ HiZero F500 Basic Mopping Performance: Struggles with sticky or dried-on stains (pre-treatment needed).

• Who Should Buy the HiZero F500?
• Small Home/Apartment Dwellers: Ideal for studios or spaces under 1,000 sq. ft.
• Budget-Conscious Buyers: Offers core features at a lower price than premium models.  
• Pet Owners: Efficiently picks up fur and light spills.  
• Eco-Minded Users: Reduces reliance on disposable pads and chemicals.
  
  

  HiZero F500 All-in-One Hard Floor Cleaner: Frequently Asked Questions

  1. What surfaces can the HiZero F500 clean?

  The F500 is designed for hard floors, including:

  Tile | Hardwood (sealed) | Laminate | Vinyl | Linoleum
  Note: Do not use on carpets or unsealed wood.

  2. How does the F500 work?

  • Dry Mode: The vacuum function sucks up dry debris (dust, pet hair, crumbs).

  • Wet Mode: The microfiber roller mops floors using water from the clean tank, while the vacuum simultaneously lifts dirty water into the waste tank.

  3. Does Hizero F500 require disposable pads or chemicals?

  • No disposable pads: It uses a reusable microfiber roller that you rinse and reuse.

  • No chemicals: The F500 cleans with water only. For tough stains, pre-treat floors with a mild cleaner.

  4. How long does the Hizero F500 battery last?

  • Up to 30 minutes on a full charge (2–3 hours charging time).

  • Tip: Battery life depends on usage (wet mode drains power faster).

  5. How often do I need to empty the Hizero F500 tanks?

  • Clean Water Tank (500ml): Refill every 15–20 minutes of mopping.

  • Dirty Water Tank (350ml): Empty every 10–15 minutes, depending on messiness.

  6. Can I use detergent with the Hizero F500?

  • Not recommended. The F500 is designed for water-only cleaning. Adding detergents may clog the system or void the warranty.

  7. Is the Hizero F500 good for pet hair?

  • Yes! It effectively picks up pet hair, dander, and light messes. For heavy shedding, empty the dirty tank more frequently.

  8. How do I clean the Hizero F500 microfiber roller?

  1. Remove the roller after use. | Rinse under tap water to remove debris. | Air-dry before reinstalling.
     Note: Replace the roller every 3–6 months, depending on use.

  9. Why is my F500 losing suction?

  • Common causes: Full dirty water tank.

    • Clogged roller or debris in the intake. | Blocked filter (clean or replace it monthly) | Fix: Empty the tank, clear blockages, and rinse the filter.

  10. Does the F500 dry floors after mopping?

  • Partially. The vacuum suction removes most moisture, but floors may feel slightly damp. They air-dry within 1–2 minutes.

  11. Can I use  Hizero F500 on large homes (1,500+ sq. ft)?

  • Not ideal. The 30-minute battery and smaller tanks suit spaces under 1,000 sq. ft. For larger homes, consider the HiZero F600.

  12. What’s the difference between the F500 and F600?

  • F500: 2-in-1 (vacuum + mop), manual roller cleaning, smaller tanks, shorter battery.

  • F600: 3-in-1 (vacuum + mop + dry), self-cleaning roller, larger tanks, longer runtime.

  13. Is the F500 noisy?

  • No. It operates at <75 dB—quieter than most vacuums but audible in quiet rooms.

  14. How do I store the F500?

  • Empty and dry both tanks | Remove the roller and store it separately | Stand upright in a cool, dry place.

  15. What’s included in the box?

  • F500 main unit | Reusable microfiber roller | Clean water tank | Dirty water tank | Charger | User manual

  16. What if my F500 stops working?

  • Check warranty: The F500 comes with a [1-year limited warranty].

  • Contact support: Reach HiZero  authorized dealer Ace vacuums service center near you or call 703 997 9292

  17. Can I buy replacement parts for Hizero F500?

  • Yes! Available parts include:

  • Microfiber rollers | Filters

  • Batteries

  • Tanks

  Purchase through HiZero’s authorized dealers ACE Vacuums.
  

  
  

  18. Is the Hizero F500 heavy?

  • No. It weighs ~9 lbs, making it easy to push and carry.

Ace Vacuums Locations:

• Fairfax, VA: 11110 Main Street, Fairfax, VA 22030
• Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Driving Directions to Ace Vacuums in Fairfax, VA (11110 Main Street, Fairfax, VA 22030)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W: Stay on the Dulles Toll Road for several miles.
4. Take Exit 16 for VA-7 E (Leesburg Pike) / VA-123 S (Chain Bridge Rd): Follow signs for VA-123 South (Chain Bridge Rd).
5. Merge onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
6. Turn Right onto Main Street (VA-236 W): This will be a significant intersection. You'll continue on Main Street for a short distance.
7. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store. Look for their prominent signage.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville/Fairfax: Get onto I-66 West.
2. Take Exit 60 for VA-123 S (Chain Bridge Rd) toward Fairfax: Follow the exit ramp.
3. Turn Right onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
4. Turn Right onto Main Street (VA-236 W): This will be a significant intersection.
5. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.

From Northern Virginia (e.g., Arlington, Falls Church, Vienna):

• From Arlington/Falls Church:
  1. Take US-50 W (Arlington Blvd) or VA-236 W (Main Street) directly into Fairfax: Depending on your starting point, either of these roads will lead you directly to Fairfax.
  2. Continue on Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Vienna:
  1. Take VA-123 S (Chain Bridge Rd) toward Fairfax: Head south on Chain Bridge Road.
  2. Turn Right onto Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Areas West/Northwest of Fairfax (e.g., Chantilly, Centreville):
  1. Take US-50 E or I-66 E towards Fairfax.
  2. If on I-66 E, take Exit 60 for VA-123 S (Chain Bridge Rd). Turn left onto Chain Bridge Rd, then right onto Main Street.
  3. If on US-50 E, turn right onto Main Street (VA-236 E) in Fairfax.
  4. Ace Vacuums Fairfax: Ace Vacuums will be on your right side if coming from US-50 E/VA-236 E, shortly after crossing VA-123. Look for Havertys Furniture Store on your left.

Driving Directions to Ace Vacuums in Leesburg, VA (300 Fort Evans Rd NE, Leesburg, VA 20176)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Stay on VA-267 West. This road transitions from the Dulles Toll Road to the Dulles Greenway as you head further west into Loudoun County. Tolls apply for both sections.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg: This is a major exit.
5. Continue on VA-7 W: You'll drive for several miles, passing through Sterling and Ashburn.
6. Take the Exit for Battlefield Parkway / Fort Evans Road: As you approach Leesburg, look for this exit.
7. Turn Right onto Fort Evans Rd NE: After exiting, turn right onto Fort Evans Road NE.
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville: Get onto I-66 West.
2. Merge onto VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Tolls apply.
3. Continue onto VA-267 W (Dulles Greenway): Stay on the Dulles Greenway. Tolls apply.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
5. Continue on VA-7 W:
6. Take the Exit for Battlefield Parkway / Fort Evans Road:
7. Turn Right onto Fort Evans Rd NE:
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Northern Virginia (e.g., Fairfax, Arlington, Ashburn, Sterling):

• From Fairfax:
  1. Take VA-123 N (Chain Bridge Rd) to access VA-267 W (Dulles Toll Road) or take I-66 W to VA-267 W: Your best bet is to get onto VA-267 West (Dulles Toll Road).
  2. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Tolls apply.
  3. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
  4. Continue on VA-7 W:
  5. Take the Exit for Battlefield Parkway / Fort Evans Road:
  6. Turn Right onto Fort Evans Rd NE:
  7. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Ashburn / Sterling / Eastern Loudoun County:
  1. Take VA-7 W (Harry Byrd Hwy) directly toward Leesburg: This is the most direct route.
  2. Take the Exit for Battlefield Parkway / Fort Evans Road:
  3. Turn Right onto Fort Evans Rd NE:
  4. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Western Virginia (e.g., Winchester):
  1. Take US-7 E (Harry Byrd Hwy) toward Leesburg:
  2. In Leesburg, after passing the Leesburg Premium Outlets on your left, prepare for the Fort Evans Road / Battlefield Parkway exit.
  3. Take the Exit for Fort Evans Road / Battlefield Parkway.
  4. Turn Left onto Fort Evans Rd NE: You'll go over VA-7.
  5. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.