BISSELL Big Green Machine Professional Carpet Cleaner

Product Review:

Overview

The BISSELL Big Green Machine Professional Carpet Cleaner (Model 86T3) is a powerful upright deep cleaner designed for both residential and light commercial use. It offers professional-grade performance, making it ideal for tackling tough stains, pet messes, and high-traffic areas. It is a popular choice for those seeking an effective way to deep clean carpets and upholstery at home. 

Key Features

1. Powerful Cleaning: The Big Green Machine boasts a strong motor and robust suction, which helps to lift deep-set dirt and stains effectively. It uses a two-tank system that keeps clean and dirty water separate.

2. Large Capacity: With a 1.75-gallon clean water tank, you can clean larger areas without frequent refills. This is especially useful for bigger homes or heavy-duty cleaning sessions.

3. Wide Cleaning Path: The machine features a 10-inch cleaning path, allowing for efficient coverage and reducing the time needed to clean larger spaces.

4. Durable Construction: Built with high-quality materials, it’s designed for longevity and can withstand regular use.

5. Included Tools: It often comes with a variety of attachments for cleaning upholstery, stairs, and other hard-to-reach areas, enhancing its versatility.

Performance

• Stain Removal: Users report excellent stain removal capabilities, even for tough pet stains and odors, when paired with the appropriate BISSELL cleaning solution.

• Drying Time: Many find that carpets dry relatively quickly after use, although it can depend on factors like humidity and carpet type.

• Ease of Use: While the machine is powerful, it can be somewhat bulky, which might make maneuvering it in tight spaces a bit challenging. However, it generally rolls smoothly on carpets.

Maintenance

• Cleaning and Storage: The removable tanks make it easy to clean and refill. The machine itself is also designed for easy maintenance, with parts that can be easily accessed and cleaned.

• Weight: Weighing in at around 50 pounds, it’s on the heavier side, which can be a consideration for some users when transporting it between floors or for storage.

🛠️ Assembly & Usage

1. Preparation:

   • Vacuum the carpet thoroughly to remove loose dirt and debris.

   • Pre-treat any stubborn stains with a suitable BISSELL cleaning solution.

2. Filling the Tanks:

   • Remove the clean and dirty water tanks.

   • Fill the clean water tank with hot tap water up to the water line.

   • Add two capfuls of BISSELL cleaning solution using the built-in measuring cap.

3. Cleaning:

   • Reattach the tanks securely.

   • Plug in the machine and recline the handle.

   • Press the trigger to release the cleaning solution and make one slow forward and backward pass.

   • Release the trigger and make another pass to extract the dirty water.

   • Repeat the process, overlapping each pass by 3–4 inches.

   • Empty the dirty water tank and refill the clean water tank as needed.

4. Post-Cleaning:

   • Unplug the machine and remove both tanks.

   • Rinse the tanks thoroughly and check the brush roll for any debris.

   • Store the machine in a dry place.

🧩 Troubleshooting Tips

• No or Low Suction:

  • Ensure both tanks are properly seated.

  • Check for obstructions in the clean water tank area.

  • Inspect the dirty water tank's float and baffle for free movement.

  • Examine the hose and gaskets for any cracks or damage.

• No Spray:

  • Lay the machine on its side and clean the spray tip with a soft brush.

  • Ensure the clean water tank is filled and properly attached.

• Leaking:

  • Press the trigger several times to ensure it springs back.

  • Check for any visible cracks or damage in the tanks or hoses.

• Brush Not Turning:

  • The brush only operates when the handle is reclined.

  • Ensure the brush roll is free from debris and spins freely.

🧼 Maintenance & Care

• Regular Cleaning:

  • After each use, rinse both the clean and dirty water tanks.

  • Remove any debris from the brush roll.

  • Check the hose and attachments for any blockages.

• Storage:

  • Store the machine in a dry, cool place to prevent mold and mildew growth.

  • Avoid storing in areas with extreme temperatures.

• Replacement Parts:

  • Regularly inspect the brush roll, hose, and gaskets for wear and tear.

  • Replace any damaged parts promptly to maintain optimal performance.

🐾 Pet-Specific Cleaning

The BISSELL Big Green Machine is effective at removing pet stains and odors. For best results, pre-treat areas with BISSELL's Pet Urine Stain & Odor Spray before cleaning. This helps in breaking down the stain and neutralizing odors. Always blot excess liquid before applying the cleaner.

Frequently Asked Questions

Q: What is the BISSELL Big Green Machine?
A: It’s a professional-grade carpet cleaner designed for deep cleaning carpets, rugs, and high-traffic areas. It uses powerful suction and a DirtLifter® PowerBrush to remove embedded dirt and stains.

Q: Is it better than a rental carpet cleaner?
A: Many users say it performs better than rental models due to stronger suction, deeper cleaning, and more durable construction.

Q: What types of flooring can it be used on?
A: It's intended for carpeted floors and area rugs only. It should not be used on hardwood, laminate, tile, or other hard flooring.

🧰 Setup & Operation

Q: How do I assemble it?
A: Assembly is minimal. You only need to attach the handle with the included bolts and fill the clean water tank before use.

Q: How do I fill the tank?
A: The clean water tank holds 1.75 gallons. Fill it with hot (not boiling) tap water and BISSELL cleaning formula. Use the cap as a measuring cup (usually 2 capfuls per tank).

Q: How do I use it properly?

1. Vacuum the area.

2. Fill the tank.

3. Recline the handle, press the trigger to release solution.

4. Make slow forward and backward passes.

5. Release trigger and go over the area again to suction water.

🧼 Cleaning Performance

Q: Does it work on pet stains and odors?
A: Yes! Use it with BISSELL’s Pet Urine Eliminator or Oxy-based formulas for best results.

Q: How long does it take for carpets to dry?
A: Typically, carpets dry in 2–4 hours depending on airflow, humidity, and how many passes you made.

Q: Can I use other cleaning solutions?
A: It’s best to use BISSELL-brand formulas to avoid damaging the machine or voiding the warranty.

⚙️ Troubleshooting

Q: Why isn’t it spraying water?

• Check if the clean tank is full and properly seated.

• Clean the spray nozzle.

• Check the trigger mechanism.

Q: Why is suction weak?

• Empty the dirty tank.

• Reseat both tanks firmly.

• Check the seals and suction path for obstructions.

Q: Why is water leaking?

• Check if the tanks are cracked or not fully sealed.

• Make sure the trigger isn't stuck.

Q: Why isn’t the brush spinning?

• The brush only spins when the handle is reclined.

• Clear hair or debris from the brush.

🧹 Maintenance

Q: How do I clean it after use?

• Empty and rinse both tanks.

• Remove hair/debris from the brush.

• Let parts dry completely before storing.

Q: How often should I clean the brush?
A: After each use is best to prevent buildup and odors.

Q: Do I need to replace any parts?

• Brush rolls, gaskets, and tanks may wear over time.

• BISSELL offers replacement parts online.

Conclusion

The BISSELL Big Green Machine Professional Carpet Cleaner is an excellent option for homeowners looking for a robust, efficient, and effective cleaning tool. It excels in stain removal, capacity, and overall performance, making it a worthwhile investment for deep cleaning tasks. If you need a cleaner that can handle tough jobs and you don't mind the bulk, this machine is highly recommended.

Product Description:

Life's Messy. Clean it Up.® Powerful suction for a whole new level of clean!

BISSELL^® Big Green^® provides professional grade cleaning results whenever it fits your schedule. This deep cleaner outcleans the leading rental* thanks to features like an 8-row DirtLifter^® PowerBrush and powerful suction that removes embedded dirt and stains. It also comes with a 6" Tough Stain Tool and 9' Long Reach Hose to tackle spots and stains on stairs and upholstery. The handle is adjustable, so you can set the height to a level that makes cleaning comfortable for you.More Details

• Every Purchase Saves Pets^™. BISSELL^® proudly supports BISSELL Pet Foundation^® and its mission to help save homeless pets.
• Outcleans the Leading Rental.* Get professional style cleaning results.
• 8-Row XL DirtLifter^® PowerBrush. Penetrates carpet fibers to loosen and lift away embedded dirt.
• 6" Tough Stain Tool & 9' Long Reach Hose. Easily clean upholstery, stairs and other hard-to-reach places.
• Remove Tough, Ground-In Dirt & Stains. Comes with three 8 oz. trial-size bottles of BISSELL^® PRO MAX Clean + Protect Formula.
• Two Large-Capacity Tanks. Keep dirty water separate from clean water while deep cleaning.
• Clean Comfortably. Adjustable handle lets you comfortably maneuver the machine.
• 25' Power Cord. Reach more spaces and places while cleaning.
• Comes with 5 Year Limited Warranty.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.