❓FAQs for the CleanMax ZM-800.8 Cordless Zoom Upright Vacuum

1. Q: How long does the battery last per charge?
A: Up to 50 minutes depending on surface type and suction level — more than enough for routine cleaning jobs.

2. Q: How long does it take to recharge the battery?
A: The vacuum recharges in about 2 hours using the included charging base.

3. Q: Is the CleanMax ZM-800.8 truly as powerful as a corded vacuum?
A: Yes! It delivers corded performance with cordless convenience, which is why it’s a best-seller at CleanMax Dealer Ace Vacuums.

4. Q: Does it have a HEPA filter?
A: Absolutely. It features a HEPA media filter and sealed bag system, capturing 99.97% of allergens.

5. Q: Is this vacuum suitable for people with asthma or allergies?
A: Yes. The HEPA sealed system ensures that allergens stay in the vacuum — highly recommended by CleanMax Dealer Ace Vacuums for sensitive environments.

6. Q: Is it suitable for both carpet and hard flooring?
A: Yes, it adjusts easily to handle all floor types: carpet, hardwood, tile, and more.

7. Q: Is the vacuum self-standing when not in use?
A: Yes, it’s self-standing, making it convenient to store and use between tasks.

8. Q: Can I buy extra batteries?
A: Yes. Extra batteries are available from CleanMax Dealer Ace Vacuums for extended use or backup.

9. Q: What kind of bag does it use?
A: It uses a sealed, disposable vacuum bag that holds approximately 3.5 liters. Replacements are sold online and in-store.

10. Q: Is it loud during operation?
A: Not at all. It runs at around 65 decibels, making it one of the quieter upright vacuums in its class.

11. Q: What’s the warranty on the ZM-800.8?
A: It comes with a 1-year limited warranty covering parts and labor, exclusively through CleanMax Dealer Ace Vacuums.

12. Q: Can I use it in a commercial cleaning business?
A: Yes! Many professionals use the ZM-800.8 for spot cleans and cordless vacuuming in small-to-medium commercial spaces.

13. Q: Is it bagless or bagged?
A: It is a bagged vacuum, which is preferred by professionals for its hygienic dust disposal.

14. Q: Does it come fully assembled?
A: Minor assembly is required out of the box, and detailed instructions are provided. Or visit CleanMax Dealer Ace Vacuums for expert setup.

15. Q: Where can I see a demo or test the vacuum before I buy?
A: Visit your local CleanMax Dealer Ace Vacuums retail store to test it and buy both online and at authorized retail locations. Fast shipping and full product support are available.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.