Sebo Felix Premium Rose with ET-1 #90812AMR

Frequently Asked Questions (FAQs):

Q1: What exactly does the "ET-1" mean on the Sebo Felix Premium Rose with ET-1 | #90812AMR?

A: The "ET-1" refers to the high-performance, 12-inch electric power head included with the Sebo Felix Premium Rose with ET-1 | #90812AMR. This power head features a spinning brush roller for deep cleaning carpets and excellent pet hair removal, with the ability to manually shut off the brush for delicate surfaces.

Q2: How does the Parquet Brush benefit my cleaning with the Sebo Felix Premium Rose with ET-1 | #90812AMR?

A: The dedicated Parquet Brush that comes with the Sebo Felix Premium Rose with ET-1 | #90812AMR is designed specifically for hard floors like wood, tile, and laminate.4 Its natural bristles gently clean without scratching, ensuring your delicate surfaces are perfectly cared for.

Q3: Is the Sebo Felix Premium Rose with ET-1 | #90812AMR suitable for homes with pets and allergies?

A: Absolutely! The Sebo Felix Premium Rose with ET-1 | #90812AMR is an excellent choice for pet owners due to the powerful pet hair removal capabilities of its ET-1 power head. For allergy sufferers, its S-Class hospital-grade filtration system ensures that 99.97% of allergens and fine particles are trapped within the sealed system.

Q4: Can the Sebo Felix Premium Rose with ET-1 | #90812AMR be used on both carpets and hard floors?

A: Yes, the Sebo Felix Premium Rose with ET-1 | #90812AMR is highly versatile for multi-surface cleaning. It includes the ET-1 power head for optimal carpet cleaning and a dedicated Parquet Brush for gentle, effective cleaning on all types of hard floors.

Q5: What is the S-Class Filtration system in the Sebo Felix Premium Rose with ET-1 | #90812AMR?

A: The S-Class Filtration system in the Sebo Felix Premium Rose with ET-1 | #90812AMR is a multi-stage, sealed filtration system meeting European standards.5 It involves a 3-layer filter bag, a pre-motor filter, and an S-Class exhaust microfilter, working together to capture 99.97% of particles down to 0.3 microns, ensuring superior air quality.

Q6: How maneuverable is the Sebo Felix Premium Rose with ET-1 | #90812AMR around furniture?

A: The Sebo Felix Premium Rose with ET-1 | #90812AMR boasts a highly maneuverable 180° swivel "flex" neck and a low 6-inch profile. This design allows it to effortlessly navigate around obstacles and lay completely flat to clean deep under furniture and beds.

Q7: Can the Sebo Felix Premium Rose with ET-1 | #90812AMR be used for above-floor cleaning?

A: Yes! The Sebo Felix Premium Rose with ET-1 | #90812AMR features an integrated instant-use suction hose that's always ready. Additionally, its main unit detaches from the power head to become a powerful handheld vacuum, making it incredibly versatile for cleaning stairs, upholstery, curtains, and car interiors.

Q8: What kind of dust bag does the Sebo Felix Premium Rose with ET-1 | #90812AMR use, and how often should it be changed?

A: The Sebo Felix Premium Rose with ET-1 | #90812AMR uses large-capacity, hygienic 3-layer AeraPure™ filter bags (0.92 gallons). The frequency of bag changes depends on usage, but the vacuum has a full bag or clog indicator to let you know precisely when it's time for a replacement.

Q9: Where can I purchase replacement bags and filters for my Sebo Felix Premium Rose with ET-1 | #90812AMR?

A: You can easily purchase genuine replacement bags and filters for your Sebo Felix Premium Rose with ET-1 | #90812AMR directly from Sebo Dealer Ace Vacuums, either through our website at [Your Website URL] or by visiting one of our retail locations.

Q10: Is the Sebo Felix Premium Rose with ET-1 | #90812AMR a loud vacuum?

A: Despite its powerful 1300-watt motor, the Sebo Felix Premium Rose with ET-1 | #90812AMR is designed for remarkably quiet operation (82 dBA). Its innovative S-Class exhaust microfilter not only provides excellent filtration but also helps absorb motor noise.

Q11: What is the benefit of the adjustable handle on the Sebo Felix Premium Rose with ET-1 | #90812AMR?

A: The Sebo Felix Premium Rose with ET-1 | #90812AMR features a three-level adjustable handle.6 This allows users of different heights to find a comfortable and ergonomic cleaning position. It also aids in compact storage and provides easier maneuverability when the suction unit is detached for handheld use.

Ace Vacuums Locations:

• Fairfax, VA: 11110 Main Street, Fairfax, VA 22030
• Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Driving Directions to Ace Vacuums in Fairfax, VA (11110 Main Street, Fairfax, VA 22030)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W: Stay on the Dulles Toll Road for several miles.
4. Take Exit 16 for VA-7 E (Leesburg Pike) / VA-123 S (Chain Bridge Rd): Follow signs for VA-123 South (Chain Bridge Rd).
5. Merge onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
6. Turn Right onto Main Street (VA-236 W): This will be a significant intersection. You'll continue on Main Street for a short distance.
7. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store. Look for their prominent signage.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville/Fairfax: Get onto I-66 West.
2. Take Exit 60 for VA-123 S (Chain Bridge Rd) toward Fairfax: Follow the exit ramp.
3. Turn Right onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
4. Turn Right onto Main Street (VA-236 W): This will be a significant intersection.
5. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.

From Northern Virginia (e.g., Arlington, Falls Church, Vienna):

• From Arlington/Falls Church:
  1. Take US-50 W (Arlington Blvd) or VA-236 W (Main Street) directly into Fairfax: Depending on your starting point, either of these roads will lead you directly to Fairfax.
  2. Continue on Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Vienna:
  1. Take VA-123 S (Chain Bridge Rd) toward Fairfax: Head south on Chain Bridge Road.
  2. Turn Right onto Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Areas West/Northwest of Fairfax (e.g., Chantilly, Centreville):
  1. Take US-50 E or I-66 E towards Fairfax.
  2. If on I-66 E, take Exit 60 for VA-123 S (Chain Bridge Rd). Turn left onto Chain Bridge Rd, then right onto Main Street.
  3. If on US-50 E, turn right onto Main Street (VA-236 E) in Fairfax.
  4. Ace Vacuums Fairfax: Ace Vacuums will be on your right side if coming from US-50 E/VA-236 E, shortly after crossing VA-123. Look for Havertys Furniture Store on your left.

Driving Directions to Ace Vacuums in Leesburg, VA (300 Fort Evans Rd NE, Leesburg, VA 20176)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Stay on VA-267 West. This road transitions from the Dulles Toll Road to the Dulles Greenway as you head further west into Loudoun County. Tolls apply for both sections.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg: This is a major exit.
5. Continue on VA-7 W: You'll drive for several miles, passing through Sterling and Ashburn.
6. Take the Exit for Battlefield Parkway / Fort Evans Road: As you approach Leesburg, look for this exit.
7. Turn Right onto Fort Evans Rd NE: After exiting, turn right onto Fort Evans Road NE.
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville: Get onto I-66 West.
2. Merge onto VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Tolls apply.
3. Continue onto VA-267 W (Dulles Greenway): Stay on the Dulles Greenway. Tolls apply.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
5. Continue on VA-7 W:
6. Take the Exit for Battlefield Parkway / Fort Evans Road:
7. Turn Right onto Fort Evans Rd NE:
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Northern Virginia (e.g., Fairfax, Arlington, Ashburn, Sterling):

• From Fairfax:
  1. Take VA-123 N (Chain Bridge Rd) to access VA-267 W (Dulles Toll Road) or take I-66 W to VA-267 W: Your best bet is to get onto VA-267 West (Dulles Toll Road).
  2. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Tolls apply.
  3. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
  4. Continue on VA-7 W:
  5. Take the Exit for Battlefield Parkway / Fort Evans Road:
  6. Turn Right onto Fort Evans Rd NE:
  7. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Ashburn / Sterling / Eastern Loudoun County:
  1. Take VA-7 W (Harry Byrd Hwy) directly toward Leesburg: This is the most direct route.
  2. Take the Exit for Battlefield Parkway / Fort Evans Road:
  3. Turn Right onto Fort Evans Rd NE:
  4. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Western Virginia (e.g., Winchester):
  1. Take US-7 E (Harry Byrd Hwy) toward Leesburg:
  2. In Leesburg, after passing the Leesburg Premium Outlets on your left, prepare for the Fort Evans Road / Battlefield Parkway exit.
  3. Take the Exit for Fort Evans Road / Battlefield Parkway.
  4. Turn Left onto Fort Evans Rd NE: You'll go over VA-7.
  5. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.