❓FAQs – CleanMax Zoom HEPA Media Bags (100-Pack) [CMZM-H100]

1. Q: Which vacuum models are compatible with these bags?
A: These bags are designed for CleanMax Zoom 500, 700, and 800 vacuums, both corded and cordless.

2. Q: Are these genuine CleanMax OEM bags?
A: Yes, they are official CleanMax HEPA bags, available from CleanMax Dealer Ace Vacuums.

3. Q: Is this a better deal than buying 6-packs?
A: Absolutely. The CMZM-H100 bulk pack offers a lower cost-per-bag and is ideal for high-volume users.

4. Q: What does HEPA filtration do?
A: HEPA filtration captures 99.97% of particles as small as 0.3 microns, including allergens, dust, and dander.

5. Q: Are these reusable?
A: No, they are single-use disposable bags for hygienic cleaning and consistent suction.

6. Q: How are these different from paper bags?
A: These bags are made of synthetic multi-layer HEPA media, offering superior filtration and durability compared to paper.

7. Q: How should I store unused bags?
A: Keep them dry and in original packaging, away from moisture or contaminants.

8. Q: Can I use these in CleanMax Nitro or Pro-Series models?
A: No, these are specifically made for Zoom models only.

9. Q: What’s the benefit of buying from CleanMax Dealer Ace Vacuums?
A: You get genuine OEM parts, expert advice, bulk pricing, and fast fulfillment.

10. Q: Do you offer commercial accounts for cleaning businesses?
A: Yes! CleanMax Dealer Ace Vacuums provides volume discounts and recurring order options for qualified clients.

11. Q: How do I know when the bag is full?
A: You’ll notice reduced suction or your vacuum’s bag-full indicator will light up.

12. Q: Can I use these with both corded and cordless Zoom vacuums?
A: Yes, they’re compatible with all Zoom 500, 700, and 800 models.

13. Q: Do you offer shipping discounts on bulk orders?
A: Yes. Contact CleanMax Dealer Ace Vacuums directly for shipping rates and freight options.

14. Q: Are these bags safe for allergy-sensitive environments?
A: Absolutely. These true HEPA bags are ideal for schools, clinics, and homes with allergy concerns.

15. Q: Do you sell these in smaller packs too?
A: Yes, the same product is available in a 6-pack version (CMZM-H6) for light residential or trial use.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.