BISSELL CrossWave Pet Pro Multi-Surface Wet Dry Vac

Product Review:

Overview

The BISSELL CrossWave Pet Pro Multi-Surface Wet Dry Vac is a versatile cleaning tool designed to handle the challenges of pet owners. It combines vacuuming and mopping functions, making it effective for cleaning both wet and dry messes on various surfaces such as hardwood floors, tile, and carpets. Below is a detailed review of its key features, performance, pros, and cons:

Key Features:

1. Multi-Surface Cleaning: Capable of handling multiple floor types like sealed hardwood, tile, laminate, linoleum, and area rugs. The wet-dry function allows it to vacuum and wash floors simultaneously.

2. Pet Hair & Odor Elimination: Equipped with a specialized tangle-free brush roll designed to reduce hair wrap, making it easier to clean up pet hair. It also comes with a pet hair strainer to separate pet hair from dirty water, making disposal easier.

3. Dual-Tank Technology: Keeps clean and dirty water separate, ensuring that you always wash your floors with fresh water and solution. This prevents the spread of dirty water across your floors.

4. Specialized Pet Cleaning Solution: The machine includes a pet-specific formula that helps eliminate odors and improve cleaning results, ideal for homes with pets.

5. Easy Maintenance: The brush roll and pet hair strainer are easy to remove and clean. Plus, the dual tanks are simple to empty and refill.

6. Two-Tank System: Ensures that you’re always using clean water for cleaning. One tank holds fresh water and cleaning solution, while the other collects the dirty water.

Performance:

• Vacuuming Power: The suction power is sufficient for picking up debris like pet hair, dirt, and small particles. However, it may struggle with large or heavy objects.

• Mopping Ability: The mopping function works well on sealed hard surfaces and leaves floors looking clean. However, its effectiveness can be limited by the amount of built-up grime, so heavy stains might need additional scrubbing.

• Handling Pet Messes: The machine is specifically designed for pet owners, making it effective in handling pet hair, accidents, and tracked-in dirt. Its pet cleaning solution also reduces odors, a useful feature for households with multiple pets.

• Rug Cleaning: While not as powerful as a dedicated carpet cleaner, it does a decent job on area rugs and low-pile carpets. It freshens up the surface by removing debris and minor stains.

Pros:

• Time-Saving: Combines vacuuming and mopping in one step, which cuts down cleaning time.
• Pet-Friendly Features: Tangle-free brush roll and pet hair strainer make it convenient for pet owners.
• Versatile: Effective on both hard floors and rugs, making it a great all-in-one cleaner.
• Easy to Clean: Removable brush roll and easy-to-empty dirty water tank simplify maintenance.
• Odor Control: Comes with a pet-specific cleaning solution to minimize pet odors.

Cons:

• Heavy: Some users find it slightly heavy to maneuver, especially over longer cleaning sessions.
• Not Ideal for Large Carpets: While it works well on rugs and low-pile carpets, it may not be the best option for deep cleaning large carpeted areas.
• Noisy: Can be a bit loud, which could be an issue for those sensitive to noise or pets that are easily startled.
• Cleaning the Machine: Although it has features that make cleaning easier, after every use, you need to clean the brush roll and tanks thoroughly to prevent odors or clogging.

Detailed FAQ

1. Can I use the BISSELL CrossWave Pet Pro on my hardwood floors?

Yes, the BISSELL CrossWave Pet Pro is safe and effective for use on hardwood floors, as well as a variety of other surfaces.

2. Is the cleaning solution safe for pets and children?

Absolutely! The BISSELL Limited Edition Woodland Pine Multi-Surface Wash Formula is pet and child-friendly, providing a safe cleaning experience for your entire family. 

3. How often should I clean the brush roll?

It's recommended to clean the brush roll after each use to maintain optimal cleaning performance and prevent debris buildup. 

4. Can I use the BISSELL CrossWave Pet Pro without the cleaning solution?

While it is recommended to use the cleaning solution for best results, you can still use the device without it. However, the cleaning performance may not be as effective. 

5. Does the BISSELL CrossWave Pet Pro come with any accessories?

Yes, the BISSELL CrossWave Pet Pro includes a multi-surface brush roll, a pet brush roll, and a limited edition wash formula. Additional accessories are also available for purchase.

Conclusion:

The BISSELL CrossWave Pet Pro is a solid investment for pet owners who want a convenient way to clean multiple surfaces in their homes. It effectively vacuums and mops simultaneously, making it a time-saving tool. The pet-specific features like the tangle-free brush roll and odor-reducing formula are particularly useful. However, it may not replace a full-fledged carpet cleaner for deep carpet cleaning. If you're primarily cleaning hard floors and rugs and dealing with pet messes, this machine is a strong contender.

Product Description:

Vacuum and wash floors at the same time and in one easy step! A must-have for homes with or without pets, BISSELL^® CrossWave^® Pet Pro Multi-Surface Cleaner (with Tangle-Free Brush Roll and innovative Pet Multi-Surface Formula) cleans better than a sponge mop and bucket - and in less time.* Switch from hard floors to area rugs with the Fingertip Controls, all while applying just the right amount of formula with the On-Demand Formula Trigger. Scrub debris with the Tangle-Free Brush Roll, which minimizes pet hair wrap. BISSELL^® CrossWave^® Pet Pro is safe and effective on tile, sealed wood floors, laminate, linoleum, vinyl, rubber floor mats, pressed wood floors, area rugs, and more.

More Details

• Every Purchase Saves Pets^™. BISSELL proudly supports BISSELL Pet Foundation^® and its mission to help save homeless pets.
• Vacuum and Wash at the Same Time. Cleans up everyday pet messes quick!
• Multi-Surface Cleaning. Safe to use on tile, sealed wood floors, laminate, linoleum, vinyl, rubber floor mats, pressed wood floors, area rugs, and more.
• Pick Up Pet Messes. Comes with a Tangle-Free Brush Roll, Pet Hair Strainer and PET Multi-Surface Formula with Febreze Freshness.
• Hassle-Free Clean. Keeps pet hair from wrapping around the brush roll, minimizes sink clogging with the pet hair strainer and reduces pet odors, all in one machine!
• Two-Tank Technology. Separate clean water and formula tank plus dirty water and dry debris tank, so you always clean with fresh water!
• Rinse & Clean Out Storage Tray and Formula Included. Includes two Tangle-Free Brush Rolls, two 8 oz. PET Multi-Surface Formulas with Febreze Freshness, and a Rinse & Clean Out Storage Tray.

Ace Vacuums Locations:

• Fairfax, VA: 11110 Main Street, Fairfax, VA 22030
• Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Driving Directions to Ace Vacuums in Fairfax, VA (11110 Main Street, Fairfax, VA 22030)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W: Stay on the Dulles Toll Road for several miles.
4. Take Exit 16 for VA-7 E (Leesburg Pike) / VA-123 S (Chain Bridge Rd): Follow signs for VA-123 South (Chain Bridge Rd).
5. Merge onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
6. Turn Right onto Main Street (VA-236 W): This will be a significant intersection. You'll continue on Main Street for a short distance.
7. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store. Look for their prominent signage.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville/Fairfax: Get onto I-66 West.
2. Take Exit 60 for VA-123 S (Chain Bridge Rd) toward Fairfax: Follow the exit ramp.
3. Turn Right onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
4. Turn Right onto Main Street (VA-236 W): This will be a significant intersection.
5. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.

From Northern Virginia (e.g., Arlington, Falls Church, Vienna):

• From Arlington/Falls Church:
  1. Take US-50 W (Arlington Blvd) or VA-236 W (Main Street) directly into Fairfax: Depending on your starting point, either of these roads will lead you directly to Fairfax.
  2. Continue on Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Vienna:
  1. Take VA-123 S (Chain Bridge Rd) toward Fairfax: Head south on Chain Bridge Road.
  2. Turn Right onto Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Areas West/Northwest of Fairfax (e.g., Chantilly, Centreville):
  1. Take US-50 E or I-66 E towards Fairfax.
  2. If on I-66 E, take Exit 60 for VA-123 S (Chain Bridge Rd). Turn left onto Chain Bridge Rd, then right onto Main Street.
  3. If on US-50 E, turn right onto Main Street (VA-236 E) in Fairfax.
  4. Ace Vacuums Fairfax: Ace Vacuums will be on your right side if coming from US-50 E/VA-236 E, shortly after crossing VA-123. Look for Havertys Furniture Store on your left.

Driving Directions to Ace Vacuums in Leesburg, VA (300 Fort Evans Rd NE, Leesburg, VA 20176)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Stay on VA-267 West. This road transitions from the Dulles Toll Road to the Dulles Greenway as you head further west into Loudoun County. Tolls apply for both sections.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg: This is a major exit.
5. Continue on VA-7 W: You'll drive for several miles, passing through Sterling and Ashburn.
6. Take the Exit for Battlefield Parkway / Fort Evans Road: As you approach Leesburg, look for this exit.
7. Turn Right onto Fort Evans Rd NE: After exiting, turn right onto Fort Evans Road NE.
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville: Get onto I-66 West.
2. Merge onto VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Tolls apply.
3. Continue onto VA-267 W (Dulles Greenway): Stay on the Dulles Greenway. Tolls apply.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
5. Continue on VA-7 W:
6. Take the Exit for Battlefield Parkway / Fort Evans Road:
7. Turn Right onto Fort Evans Rd NE:
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Northern Virginia (e.g., Fairfax, Arlington, Ashburn, Sterling):

• From Fairfax:
  1. Take VA-123 N (Chain Bridge Rd) to access VA-267 W (Dulles Toll Road) or take I-66 W to VA-267 W: Your best bet is to get onto VA-267 West (Dulles Toll Road).
  2. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Tolls apply.
  3. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
  4. Continue on VA-7 W:
  5. Take the Exit for Battlefield Parkway / Fort Evans Road:
  6. Turn Right onto Fort Evans Rd NE:
  7. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Ashburn / Sterling / Eastern Loudoun County:
  1. Take VA-7 W (Harry Byrd Hwy) directly toward Leesburg: This is the most direct route.
  2. Take the Exit for Battlefield Parkway / Fort Evans Road:
  3. Turn Right onto Fort Evans Rd NE:
  4. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Western Virginia (e.g., Winchester):
  1. Take US-7 E (Harry Byrd Hwy) toward Leesburg:
  2. In Leesburg, after passing the Leesburg Premium Outlets on your left, prepare for the Fort Evans Road / Battlefield Parkway exit.
  3. Take the Exit for Fort Evans Road / Battlefield Parkway.
  4. Turn Left onto Fort Evans Rd NE: You'll go over VA-7.
  5. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.