❓FAQs for CleanMax C352-2500 Backpack Vacuum, Paper Bags (10ct)

1. Q: What models are these bags compatible with?
A: These bags are made for CleanMax backpack vacuums, including the CMBP series. Always check your model for compatibility.

2. Q: Are these bags genuine CleanMax products?
A: Yes, they’re OEM-certified and sold by CleanMax Dealer Ace Vacuums.

3. Q: How many bags come in a pack?
A: This product includes 10 individual paper vacuum bags.

4. Q: Do these offer HEPA filtration?
A: No, these are standard paper bags. For HEPA filtration, check compatible HEPA bag models.

5. Q: Can I use these bags for other brands of backpack vacuums?
A: They are designed for CleanMax backpack vacuums only. Using them in other brands may not provide a secure fit.

6. Q: Are these bags reusable?
A: No. These are disposable, single-use bags for hygienic cleaning.

7. Q: Where can I buy these bags locally?
A: You can purchase them in-store at CleanMax Dealer Ace Vacuums.

8. Q: Do you offer discounts on bulk purchases?
A: Yes! Contact CleanMax Dealer Ace Vacuums for commercial or bulk pricing.

9. Q: How should I store unused bags?
A: Keep them in a dry, cool area, in the original packaging.

10. Q: Are these easy to install?
A: Absolutely. Simply open your vacuum's bag compartment and slide the new bag into place.

11. Q: Will using generic bags void my CleanMax vacuum warranty?
A: Using non-OEM bags may affect performance and could risk your warranty. We recommend always using genuine bags from CleanMax Dealer Ace Vacuums.

12. Q: Do these bags help with odor control?
A: These are standard paper bags and do not include odor control filters. Use deodorizing inserts if needed.

13. Q: How often should I replace the bag?
A: Replace it when about 2/3 full or when suction drops noticeably.

14. Q: Do you carry these bags year-round?
A: Yes, CleanMax Dealer Ace Vacuums maintains regular stock of these bags.

15. Q: What’s the main advantage of buying from CleanMax Dealer Ace Vacuums?
A: You get authentic CleanMax products, expert customer service, fast shipping, and the peace of mind that comes with buying from a certified CleanMax dealer.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.