Bissell CleanView Pet Slim Corded Vacuum – 28311
- Product SKU: 28311
- Category: Bissell Steam And Hard Floor Cleaners, Bissell Stick and Cordless Vacuums, Bissell Stick Vacuums, Bissell Vacuums, Cordless Vacuums, Stick and Cordless Vacuums, Stick Vacuums, Vacuum Cleaners
Frequently Asked Questions
1. Is the Bissell CleanView Pet Slim Corded Vacuum – 28311 a genuine Bissell product?
Yes. When you purchase from Authorized Bissell Dealer Ace Vacuums, you receive a genuine Bissell CleanView Pet Slim Corded Vacuum – 28311 backed by manufacturer quality and expert customer support.
2. What is the Bissell CleanView Pet Slim Corded Vacuum – 28311 designed for?
The CleanView Pet Slim 28311 is designed for everyday cleaning in pet-friendly homes, effectively removing pet hair, dirt, dust, and debris from hard floors, carpets, stairs, furniture, and upholstery.
3. Is this a corded vacuum?
Yes. The vacuum features a corded design that provides continuous, uninterrupted suction without the need to recharge a battery.
4. Can this vacuum convert into a handheld vacuum?
Yes. The CleanView Pet Slim 28311 easily converts into a handheld vacuum, making it ideal for cleaning stairs, upholstery, furniture, shelves, curtains, and vehicle interiors.
5. What floor types can this vacuum clean?
It is designed for multi-surface cleaning, including hardwood, tile, laminate, vinyl, sealed hard floors, low- and medium-pile carpets, and area rugs.
6. Is this vacuum good for pet owners?
Absolutely. It is specifically engineered to remove pet hair, fur, dander, dirt, and everyday debris from a variety of floor types and above-floor surfaces.
7. Is the Bissell CleanView Pet Slim 28311 lightweight?
Yes. Its lightweight, slim design makes it easy to carry upstairs, maneuver around furniture, and clean multiple rooms comfortably.
8. Can I use it to clean stairs and upholstery?
Yes. The detachable handheld vacuum makes cleaning carpeted stairs, sofas, chairs, pet beds, mattresses, and upholstered furniture quick and convenient.
9. Is the vacuum bagless?
Yes. It features a bagless dirt container that is easy to empty, reducing maintenance costs and simplifying cleanup.
10. Does it work well on pet hair?
Yes. The powerful suction and pet-focused design help remove dog hair, cat hair, pet dander, crumbs, and everyday household debris from both floors and furniture.
11. Is the filter washable?
Yes. The CleanView Pet Slim 28311 includes a washable filter that helps maintain strong suction while reducing the need for frequent filter replacements.
12. Can I clean my vehicle with this vacuum?
Yes. In handheld mode, it is ideal for cleaning vehicle seats, floor mats, cargo areas, dashboards, and upholstery.
13. Is assembly required?
Minimal assembly is required before first use. Simply assemble the vacuum according to the included instructions, and it is ready to clean.
14. How do I maintain the Bissell CleanView Pet Slim 28311?
For best performance, empty the dirt bin regularly, wash the filter as recommended, remove hair from the brush roll, and inspect the attachments periodically to ensure optimal suction.
15. Why should I purchase from Authorized Bissell Dealer Ace Vacuums?
Buying from Authorized Bissell Dealer Ace Vacuums ensures you receive a genuine Bissell product, expert product recommendations, manufacturer-backed quality, warranty support, and exceptional customer service.
16. Can this vacuum replace a full-size upright vacuum?
For many apartments, condos, and small to medium-sized homes, it can serve as an excellent primary vacuum. Homes with large areas of thick carpeting may still benefit from a full-size upright vacuum for deep cleaning.
17. Is the Bissell CleanView Pet Slim 28311 easy to store?
Yes. Its slim profile allows it to fit easily into closets, laundry rooms, utility areas, apartments, and other compact storage spaces.
18. Is this vacuum suitable for everyday household cleaning?
Yes. It is specifically designed for daily maintenance cleaning, making it easy to keep floors, furniture, and pet areas clean without interruption.
19. Where can I purchase the Bissell CleanView Pet Slim Corded Vacuum – 28311?
The Bissell CleanView Pet Slim Corded Vacuum – 28311 is available Online & In-Store from Authorized Bissell Dealer Ace Vacuums, your trusted source for genuine Bissell products, expert advice, and dependable customer support.
20. What makes the Bissell CleanView Pet Slim Corded Vacuum – 28311 worth buying?
The Bissell CleanView Pet Slim Corded Vacuum – 28311 combines continuous corded power, lightweight maneuverability, 2-in-1 stick and handheld versatility, powerful pet hair pickup, and multi-surface cleaning performance in one convenient vacuum. Purchasing from Authorized Bissell Dealer Ace Vacuums gives you the confidence of owning an authentic Bissell product backed by experienced vacuum specialists and outstanding customer care.
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Address: 300 Fort Evans Rd NE, Suite 104, Leesburg, VA 20176
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Shipping, Return & Refund Policy
Shipping Policy
In-stock merchandise generally ships from our Leesburg, Virginia location within 3–5 business days. Processing time is separate from carrier transit time and is not a guaranteed delivery date. Weekends and holidays can affect timing. Special-order, backordered or unavailable items may take longer; contact us to confirm timing before purchase when a deadline matters.
Shipping options and charges are shown at checkout. After dispatch, follow the carrier's tracking updates. Weather, carrier delays, order verification and inventory confirmation may affect delivery. Inspect packages promptly and retain packaging if there is damage or an incorrect or missing item.
Returns and refunds
Eligible unused items have a 30-calendar-day return request window for refunds or exchanges, measured from delivery or in-store purchase. Return authorization is required. Final-sale exclusions, the 15% restocking fee for change-of-mind returns and shipping responsibilities are explained in our Return and Refund Policy. That policy is the governing source for return eligibility and fees.
For shipping or return help, email sales@acevacuums.com or call 703-997-9292.
30-Day Returns, Refunds and Exchanges
Updated September 27, 2026. Request a return for an eligible unused item within 30 calendar days of delivery (or purchase for items collected in store). Eligible returns may be refunded to the original payment method or exchanged, subject to availability. The same 30-day request window applies to both refunds and exchanges; there is no separate seven-day or 15-day refund deadline.
Eligibility and authorization
Items must be unused, clean, complete and in their original packaging with all accessories, manuals and proof of purchase. Contact sales@acevacuums.com or 703-997-9292 before sending anything back. Include your order number, item and reason for return. We will confirm eligibility, charges and return instructions. Unapproved or cash-on-delivery returns are not accepted.
Fees and shipping
For an approved change-of-mind return, a 15% restocking fee applies to the returned merchandise price. Original shipping charges are not refundable and the customer pays return shipping. These charges do not apply to an approved return caused by our shipping error or a damaged/defective item claim. Contact us first so we can arrange the appropriate remedy and shipping instructions. Do not assume a prepaid label is included.
Final-sale and excluded items
Air purifiers; discounted, clearance, trade-in, holiday-sale and price-matched purchases; gift cards; custom or special-order products; electrical parts; used or installed items; opened cleaning solutions; and used bags, filters, belts or other consumables are not eligible for change-of-mind returns. Other items clearly marked final sale at purchase are also excluded. An opened box alone does not disqualify an otherwise eligible unused, complete item, but consumables and cleaning solutions must remain unopened.
Damaged, defective, incorrect or missing items; recalls
Inspect your order promptly and contact us as soon as you discover a problem, with your order number and photos where helpful. Keep the packaging. Change-of-mind exclusions and deadlines do not remove applicable defect, warranty, recall or statutory rights. Warranty coverage requires evaluation under the manufacturer's terms; dealer status does not guarantee free repair. Recalled products must follow the manufacturer's recall process.
Refund timing and exchanges
After we receive and inspect the return, we will notify you of approval or the reason it cannot be accepted. Approved refunds are issued to the original payment method within 10 business days of approval; your bank may take additional time to post them. Contact us if more than 15 business days have passed since approval. Exchanges require authorization and replacement availability; any price difference and applicable charges will be explained before processing.
Applicable rights and earlier purchases
This policy applies to online and in-store purchases. We will honor more favorable written return terms provided with an earlier purchase. Applicable consumer rights remain unaffected. Where the European Union 14-day cancellation right applies, customers may cancel or return eligible orders within 14 days of receipt, subject to applicable legal exceptions, without giving a reason.
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For 25+ years, Ace Vacuums has filled the gap left by big-box retailers. We provide the expert repairs, warranty support, and genuine OEM parts that Amazon and Walmart simply don't offer. From free estimates to same-day service, we are your local alternative for professional home care solutions.
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