❓FAQs – CleanMax C352-1400 Backpack Reusable Cloth Bag

1. Q: What vacuum models is this bag compatible with?
A: The C352-1400 cloth bag is compatible with CleanMax backpack vacuums, particularly the CMBP series.

2. Q: Is this bag washable?
A: Yes, the bag is fully washable and reusable. Let it dry thoroughly before reuse.

3. Q: Can I use this bag without a paper liner?
A: Yes, this cloth bag is designed to be used on its own without a disposable liner.

4. Q: How often should I empty the cloth bag?
A: Empty it when about two-thirds full or when you notice a drop in suction.

5. Q: Does this bag have HEPA filtration?
A: No, this is a standard filtration cloth bag. For HEPA filtration, additional accessories may be required.

6. Q: Is this a genuine CleanMax product?
A: Yes. It is an OEM-certified part sold by CleanMax Dealer Ace Vacuums.

7. Q: Will it fit non-CleanMax backpack vacuums?
A: It’s specifically designed for CleanMax backpack vacuums. Fit on other brands is not guaranteed.

8. Q: How does this bag help reduce costs?
A: Since it's reusable, you won't need to continually buy disposable bags, saving money over time.

9. Q: Where can I buy this in person?
A: Visit CleanMax Dealer Ace Vacuums in-store for immediate purchase and support.

10. Q: Can I use this bag for heavy-duty commercial cleaning?
A: Absolutely. It's durable and built for daily commercial use.

11. Q: How do I clean the cloth bag?
A: Empty it fully, then hand-wash or machine-wash on a gentle cycle. Let it air dry before reuse.

12. Q: Does it help control odors?
A: Not specifically. You may use deodorizing filters or inserts with it if needed.

13. Q: How is it secured inside the vacuum?
A: It fits snugly into the vacuum’s internal bag chamber, just like a disposable bag.

14. Q: Can I keep a spare on hand?
A: Yes, many commercial users keep 2-3 cloth bags for rotation and convenience.

15. Q: Why buy from CleanMax Dealer Ace Vacuums?
A: You get authentic CleanMax parts, expert guidance, and trusted support from an official dealer.

Ace Vacuums Locations:

• Fairfax, VA: 11110 Main Street, Fairfax, VA 22030
• Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Driving Directions to Ace Vacuums in Fairfax, VA (11110 Main Street, Fairfax, VA 22030)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W: Stay on the Dulles Toll Road for several miles.
4. Take Exit 16 for VA-7 E (Leesburg Pike) / VA-123 S (Chain Bridge Rd): Follow signs for VA-123 South (Chain Bridge Rd).
5. Merge onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
6. Turn Right onto Main Street (VA-236 W): This will be a significant intersection. You'll continue on Main Street for a short distance.
7. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store. Look for their prominent signage.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville/Fairfax: Get onto I-66 West.
2. Take Exit 60 for VA-123 S (Chain Bridge Rd) toward Fairfax: Follow the exit ramp.
3. Turn Right onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
4. Turn Right onto Main Street (VA-236 W): This will be a significant intersection.
5. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.

From Northern Virginia (e.g., Arlington, Falls Church, Vienna):

• From Arlington/Falls Church:
  1. Take US-50 W (Arlington Blvd) or VA-236 W (Main Street) directly into Fairfax: Depending on your starting point, either of these roads will lead you directly to Fairfax.
  2. Continue on Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Vienna:
  1. Take VA-123 S (Chain Bridge Rd) toward Fairfax: Head south on Chain Bridge Road.
  2. Turn Right onto Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Areas West/Northwest of Fairfax (e.g., Chantilly, Centreville):
  1. Take US-50 E or I-66 E towards Fairfax.
  2. If on I-66 E, take Exit 60 for VA-123 S (Chain Bridge Rd). Turn left onto Chain Bridge Rd, then right onto Main Street.
  3. If on US-50 E, turn right onto Main Street (VA-236 E) in Fairfax.
  4. Ace Vacuums Fairfax: Ace Vacuums will be on your right side if coming from US-50 E/VA-236 E, shortly after crossing VA-123. Look for Havertys Furniture Store on your left.

Driving Directions to Ace Vacuums in Leesburg, VA (300 Fort Evans Rd NE, Leesburg, VA 20176)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Stay on VA-267 West. This road transitions from the Dulles Toll Road to the Dulles Greenway as you head further west into Loudoun County. Tolls apply for both sections.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg: This is a major exit.
5. Continue on VA-7 W: You'll drive for several miles, passing through Sterling and Ashburn.
6. Take the Exit for Battlefield Parkway / Fort Evans Road: As you approach Leesburg, look for this exit.
7. Turn Right onto Fort Evans Rd NE: After exiting, turn right onto Fort Evans Road NE.
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville: Get onto I-66 West.
2. Merge onto VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Tolls apply.
3. Continue onto VA-267 W (Dulles Greenway): Stay on the Dulles Greenway. Tolls apply.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
5. Continue on VA-7 W:
6. Take the Exit for Battlefield Parkway / Fort Evans Road:
7. Turn Right onto Fort Evans Rd NE:
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Northern Virginia (e.g., Fairfax, Arlington, Ashburn, Sterling):

• From Fairfax:
  1. Take VA-123 N (Chain Bridge Rd) to access VA-267 W (Dulles Toll Road) or take I-66 W to VA-267 W: Your best bet is to get onto VA-267 West (Dulles Toll Road).
  2. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Tolls apply.
  3. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
  4. Continue on VA-7 W:
  5. Take the Exit for Battlefield Parkway / Fort Evans Road:
  6. Turn Right onto Fort Evans Rd NE:
  7. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Ashburn / Sterling / Eastern Loudoun County:
  1. Take VA-7 W (Harry Byrd Hwy) directly toward Leesburg: This is the most direct route.
  2. Take the Exit for Battlefield Parkway / Fort Evans Road:
  3. Turn Right onto Fort Evans Rd NE:
  4. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Western Virginia (e.g., Winchester):
  1. Take US-7 E (Harry Byrd Hwy) toward Leesburg:
  2. In Leesburg, after passing the Leesburg Premium Outlets on your left, prepare for the Fort Evans Road / Battlefield Parkway exit.
  3. Take the Exit for Fort Evans Road / Battlefield Parkway.
  4. Turn Left onto Fort Evans Rd NE: You'll go over VA-7.
  5. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.