Product Overview

The Dyson DC27 DC28 HEPA Filter Assembly (Replacement) Part# 10-2324-03 by Dyson is a OEM replacement engineered to restore clean, efficient filtration for your Dyson DC27 or DC28 upright vacuum. Designed with advanced HEPA technology, this filter traps microscopic particles, allergens, dust, and debris to keep your indoor air cleaner while supporting strong suction performance.

Available through Authorized Dyson Dealer Ace Vacuums, this authentic Dyson component ensures proper fit, long-term durability, and maximum airflow—providing the reliability that generic filters cannot match.

Key Features

• Dyson OEM HEPA filter assembly

• Designed specifically for Dyson DC27 and DC28 upright models

• Captures fine dust, allergens, and pollutants for cleaner indoor air

• Helps maintain consistent suction and motor efficiency

• Precision-sealed design prevents leakage and performance loss

• Durable, high-quality materials ensure long-lasting filtration

• Simple, tool-free installation

Sold exclusively through Authorized Dyson Dealer Ace Vacuums.

What Makes the Model Stand Out

The Dyson DC27 DC28 HEPA Filter Assembly (Replacement) Part# 10-2324-03 stands apart due to Dyson’s proprietary HEPA media and precision-engineered airflow design. Unlike generic alternatives, this OEM filter ensures full compatibility, superior air purification, and consistent vacuum performance.

Purchasing through Authorized Dyson Dealer Ace Vacuums guarantees authenticity, warranty support, and access to Dyson parts that uphold the brand’s engineering standards.

Technical Specifications

• Model Name: Dyson DC27 DC28 HEPA Filter Assembly

• MPN: 10-2324-03

• Product Type: Post-motor HEPA filter assembly

• Compatibility/Fit: Dyson DC27 and DC28 upright vacuum cleaners

• Filtration: HEPA-grade particulate filtration for ultra-fine dust and allergens

• Country of Origin: Manufactured in Dyson-approved production facilities

• Warranty: Eligible for Dyson OEM parts warranty when purchased from an authorized dealer

• Authorized Dealer: Ace Vacuums

Ideal Buyers

The Dyson DC27 DC28 HEPA Filter Assembly is ideal for:

• Homeowners who want cleaner indoor air

• Allergy and asthma sufferers requiring strong HEPA filtration

• Pet owners needing superior dust and dander capture

• Dyson DC27 or DC28 users committed to maintaining optimal vacuum performance

• Anyone who values authentic Dyson OEM components from Authorized Dyson Dealer Ace Vacuums

Availability

The Dyson DC27 DC28 HEPA Filter Assembly (Replacement) Part# 10-2324-03 is available in-store and online. Purchasing through Ace Vacuums, an Authorized Dyson Dealer, guarantees OEM packaging, authentic parts, and full performance support.

Comparison Table

Pros and Cons

Pros:

• Dyson OEM HEPA filtration

• Enhances indoor air quality

• Ensures consistent suction and strong airflow

• Durable, precision-fit design

• Guaranteed authenticity through Authorized Dyson Dealer Ace Vacuums

Cons:

• Higher price than generic alternatives

• Compatible only with DC27 and DC28 models

Frequently Asked Questions 

1. Is the Dyson DC27 DC28 HEPA Filter Assembly (Replacement) Part# 10-2324-03 a Dyson product?
Yes. This is an authentic OEM replacement filter assembly sold exclusively through Authorized Dyson Dealer Ace Vacuums.

2. Which Dyson models are compatible with the Dyson DC27 DC28 HEPA Filter Assembly?
It fits Dyson DC27 and DC28 upright vacuum cleaners. Buying from Authorized Dyson Dealer Ace Vacuums ensures a guaranteed match.

3. What benefits does the Dyson DC27 DC28 HEPA Filter Assembly provide?
It offers advanced HEPA-grade filtration, capturing microscopic allergens and maintaining strong vacuum performance. Authentic units from Authorized Dyson Dealer Ace Vacuums deliver optimal results.

4. How often should I replace the Dyson DC27 DC28 HEPA Filter Assembly?
Dyson recommends replacing HEPA filters every 6–12 months. Purchasing from Authorized Dyson Dealer Ace Vacuums ensures you receive OEM replacements.

5. Is the Dyson DC27 DC28 HEPA Filter Assembly washable?
No. This HEPA filter assembly is not washable and should be replaced with a new OEM filter from Authorized Dyson Dealer Ace Vacuums.

6. How does this filter assembly affect vacuum performance?
A clean OEM HEPA filter maintains airflow and suction. Generic filters can restrict airflow, but Dyson replacements from Authorized Dyson Dealer Ace Vacuums ensure proper performance.

7. Does the Dyson DC27 DC28 HEPA Filter Assembly help with allergies?
Yes. HEPA filtration captures allergens such as dust mites, pollen, and pet dander. For maximum filtration quality, use Dyson filters from Authorized Dyson Dealer Ace Vacuums.

8. What signs indicate that my Dyson DC27 DC28 HEPA Filter needs replacement?
Reduced suction, increased dust, or persistent odors are common indicators. Replace it with a Dyson filter from Authorized Dyson Dealer Ace Vacuums.

9. Does the Dyson DC27 DC28 HEPA Filter Assembly come in original Dyson packaging?
Yes. When purchased through Authorized Dyson Dealer Ace Vacuums, it arrives sealed in authentic Dyson OEM packaging.

10. Is installation of the Dyson DC27 DC28 HEPA Filter Assembly difficult?
No. It installs easily without tools. Filters purchased through Authorized Dyson Dealer Ace Vacuums guarantee the correct fit.

11. Why should I choose an OEM filter instead of a generic version?
OEM filters provide proper sealing, airflow, and durability. Only  Dyson filters from Authorized Dyson Dealer Ace Vacuums meet Dyson’s performance standards.

12. Does this HEPA filter assembly protect the vacuum motor?
Yes. Proper filtration prevents fine dust from reaching internal components. OEM replacements from Authorized Dyson Dealer Ace Vacuums ensure full protection.

13. Is the Dyson DC27 DC28 HEPA Filter Assembly eligible for Dyson warranty coverage?
Yes—when bought from an authorized retailer such as Authorized Dyson Dealer Ace Vacuums.

14. Will replacing the HEPA filter improve my vacuum’s suction?
Absolutely. Clean OEM filters from Authorized Dyson Dealer Ace Vacuums restore proper airflow and suction.

15. Does the Dyson DC27 DC28 HEPA Filter Assembly (Replacement) Part# 10-2324-03 outperform generic filters?
Yes. It offers superior filtration, durability, and compatibility. For guaranteed performance, always choose products from Authorized Dyson Dealer Ace Vacuums.

Ace Vacuums Locations:

• Fairfax, VA: 11110 Main Street, Fairfax, VA 22030
• Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Driving Directions to Ace Vacuums in Fairfax, VA (11110 Main Street, Fairfax, VA 22030)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W: Stay on the Dulles Toll Road for several miles.
4. Take Exit 16 for VA-7 E (Leesburg Pike) / VA-123 S (Chain Bridge Rd): Follow signs for VA-123 South (Chain Bridge Rd).
5. Merge onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
6. Turn Right onto Main Street (VA-236 W): This will be a significant intersection. You'll continue on Main Street for a short distance.
7. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store. Look for their prominent signage.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville/Fairfax: Get onto I-66 West.
2. Take Exit 60 for VA-123 S (Chain Bridge Rd) toward Fairfax: Follow the exit ramp.
3. Turn Right onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
4. Turn Right onto Main Street (VA-236 W): This will be a significant intersection.
5. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.

From Northern Virginia (e.g., Arlington, Falls Church, Vienna):

• From Arlington/Falls Church:
  1. Take US-50 W (Arlington Blvd) or VA-236 W (Main Street) directly into Fairfax: Depending on your starting point, either of these roads will lead you directly to Fairfax.
  2. Continue on Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Vienna:
  1. Take VA-123 S (Chain Bridge Rd) toward Fairfax: Head south on Chain Bridge Road.
  2. Turn Right onto Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Areas West/Northwest of Fairfax (e.g., Chantilly, Centreville):
  1. Take US-50 E or I-66 E towards Fairfax.
  2. If on I-66 E, take Exit 60 for VA-123 S (Chain Bridge Rd). Turn left onto Chain Bridge Rd, then right onto Main Street.
  3. If on US-50 E, turn right onto Main Street (VA-236 E) in Fairfax.
  4. Ace Vacuums Fairfax: Ace Vacuums will be on your right side if coming from US-50 E/VA-236 E, shortly after crossing VA-123. Look for Havertys Furniture Store on your left.

Driving Directions to Ace Vacuums in Leesburg, VA (300 Fort Evans Rd NE, Leesburg, VA 20176)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Stay on VA-267 West. This road transitions from the Dulles Toll Road to the Dulles Greenway as you head further west into Loudoun County. Tolls apply for both sections.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg: This is a major exit.
5. Continue on VA-7 W: You'll drive for several miles, passing through Sterling and Ashburn.
6. Take the Exit for Battlefield Parkway / Fort Evans Road: As you approach Leesburg, look for this exit.
7. Turn Right onto Fort Evans Rd NE: After exiting, turn right onto Fort Evans Road NE.
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville: Get onto I-66 West.
2. Merge onto VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Tolls apply.
3. Continue onto VA-267 W (Dulles Greenway): Stay on the Dulles Greenway. Tolls apply.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
5. Continue on VA-7 W:
6. Take the Exit for Battlefield Parkway / Fort Evans Road:
7. Turn Right onto Fort Evans Rd NE:
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Northern Virginia (e.g., Fairfax, Arlington, Ashburn, Sterling):

• From Fairfax:
  1. Take VA-123 N (Chain Bridge Rd) to access VA-267 W (Dulles Toll Road) or take I-66 W to VA-267 W: Your best bet is to get onto VA-267 West (Dulles Toll Road).
  2. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Tolls apply.
  3. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
  4. Continue on VA-7 W:
  5. Take the Exit for Battlefield Parkway / Fort Evans Road:
  6. Turn Right onto Fort Evans Rd NE:
  7. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Ashburn / Sterling / Eastern Loudoun County:
  1. Take VA-7 W (Harry Byrd Hwy) directly toward Leesburg: This is the most direct route.
  2. Take the Exit for Battlefield Parkway / Fort Evans Road:
  3. Turn Right onto Fort Evans Rd NE:
  4. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Western Virginia (e.g., Winchester):
  1. Take US-7 E (Harry Byrd Hwy) toward Leesburg:
  2. In Leesburg, after passing the Leesburg Premium Outlets on your left, prepare for the Fort Evans Road / Battlefield Parkway exit.
  3. Take the Exit for Fort Evans Road / Battlefield Parkway.
  4. Turn Left onto Fort Evans Rd NE: You'll go over VA-7.
  5. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.