Miele UltraPhase 2 Sensitive 2-Component Detergent #11716960

Miele UltraPhase 2 Sensitive 2-Component Detergent #11716960

Available: In Stock
$33.99
Image
  • Order within

Quick Summary

Miele UltraPhase 2 Sensitive 2-Component Detergent #11716960 is a genuine Miele liquid detergent designed for Miele washing machines and washer-dryers equipped with TwinDos. It is the second component of Miele's UltraPhase two-component detergent system and is suitable for whites, colors, and delicates.

The Sensitive formulation contains no fragrances or colorants, making it particularly suitable for customers seeking a gentler laundry-care option. Miele also identifies the formula as containing plant-based ingredients and providing excellent stain removal, including at low temperatures.

Miele specifies this cartridge for up to 80 wash cycles. The material number is 11716960, product designation WA UPS2 1402 L NA, and EAN 4002516419839.

Compatible Models

Miele UltraPhase 2 Sensitive #11716960 is designed for:

  • Miele washing machines with TwinDos
  • Miele washer-dryers with TwinDos
  • Compatible Miele appliances using the UltraPhase 1 + UltraPhase 2 two-component detergent system

Miele's official product information specifically lists washing machines and washer-dryers with TwinDos as compatible appliances.

Important Compatibility Note

This product is UltraPhase 2 Sensitive, the second component of Miele's two-component detergent system. It is intended to work with the corresponding UltraPhase 1 Sensitive formulation through TwinDos automatic dispensing.

Miele explains that TwinDos dispenses UltraPhase 1 and UltraPhase 2 at the appropriate time during the wash process.

Key Features

  • Genuine Miele UltraPhase 2 Sensitive
  • Material Number #11716960
  • Miele model WA UPS2 1402 L NA
  • 2-component liquid detergent
  • Designed for TwinDos
  • Suitable for whites, colors, and delicates
  • No fragrances
  • No colorants
  • Particularly kind to the skin
  • Contains plant-based ingredients
  • Excellent stain removal, even at low temperatures
  • Highly effective for up to 80 wash cycles
  • Designed to work with UltraPhase 1 Sensitive
  • Miele's automatic two-phase dispensing system
  • EAN 4002516419839
  • Authorized Miele Dealer, Ace Vacuums

Why Genuine OEM Products Matter

Miele UltraPhase detergents are specifically developed around the TwinDos automatic dispensing system. TwinDos automatically dispenses the two detergent components at the appropriate stages of the wash, helping provide accurate dosing and consistent cleaning results.

The Sensitive formulation is especially distinctive because Miele states that it contains no fragrances or colorants and is designed to be particularly kind to the skin.

Using the exact Miele material number 11716960 also helps distinguish this product from standard UltraPhase 2, UltraPhase 2 Refresh Elixir, and other specialty formulations.

Authorized Miele Dealer Ace Vacuums provides genuine Miele laundry-care products and knowledgeable product assistance.

Replacement Guidance

UltraPhase 2 Sensitive #11716960 is a consumable detergent cartridge. Miele specifies the formulation for up to 80 wash cycles. Actual usage can vary depending on the selected program, load, water hardness, and TwinDos dispensing settings.

When to Reorder

Consider ordering a replacement when:

  • Your TwinDos system indicates that UltraPhase 2 is running low
  • The current cartridge is nearly empty
  • You regularly use the Sensitive UltraPhase system
  • You want to maintain fragrance-free laundry care
  • You want uninterrupted automatic detergent dispensing

Replacement Guidance

When replacing the cartridge:

  1. Turn on the washing machine.
  2. Open the TwinDos compartment.
  3. Remove the empty UltraPhase 2 cartridge according to your appliance instructions.
  4. Prepare the replacement cartridge as directed.
  5. Insert it into the correct UltraPhase 2 compartment.
  6. Confirm the cartridge or dispensing settings if prompted by your appliance.
  7. Close the TwinDos compartment.

Always follow the operating instructions for your specific Miele model.

Technical Specifications

Specification Details
Brand Miele
Product Name UltraPhase 2 Sensitive 2-Component Detergent
Material Number 11716960
Miele Model WA UPS2 1402 L NA
Product Type TwinDos Liquid Detergent
Phase UltraPhase 2 Sensitive
Suitable For Whites, colors, and delicates
Fragrance None
Colorants None
Ingredients Plant-based ingredients included
Cleaning Performance Excellent stain removal, including at low temperatures
Stated Capacity Up to 80 wash cycles
Dispensing System TwinDos
Compatible Appliances Miele washing machines and washer-dryers with TwinDos
EAN 4002516419839
Dealer Authorized Miele Dealer, Ace Vacuums

Miele's official product sheet confirms the product designation, material number, EAN, TwinDos compatibility, fragrance- and colorant-free formulation, plant-based ingredients, and up-to-80-wash-cycle specification. 

Quick Summary

Miele UltraPhase 2 Sensitive 2-Component Detergent #11716960 is a genuine Miele liquid detergent designed for Miele washing machines and washer-dryers equipped with TwinDos. It is the second component of Miele's UltraPhase two-component detergent system and is suitable for whites, colors, and delicates.

The Sensitive formulation contains no fragrances or colorants, making it particularly suitable for customers seeking a gentler laundry-care option. Miele also identifies the formula as containing plant-based ingredients and providing excellent stain removal, including at low temperatures.

Miele specifies this cartridge for up to 80 wash cycles. The material number is 11716960, product designation WA UPS2 1402 L NA, and EAN 4002516419839.

Compatible Models

Miele UltraPhase 2 Sensitive #11716960 is designed for:

  • Miele washing machines with TwinDos
  • Miele washer-dryers with TwinDos
  • Compatible Miele appliances using the UltraPhase 1 + UltraPhase 2 two-component detergent system

Miele's official product information specifically lists washing machines and washer-dryers with TwinDos as compatible appliances.

Important Compatibility Note

This product is UltraPhase 2 Sensitive, the second component of Miele's two-component detergent system. It is intended to work with the corresponding UltraPhase 1 Sensitive formulation through TwinDos automatic dispensing.

Miele explains that TwinDos dispenses UltraPhase 1 and UltraPhase 2 at the appropriate time during the wash process.

Key Features

  • Genuine Miele UltraPhase 2 Sensitive
  • Material Number #11716960
  • Miele model WA UPS2 1402 L NA
  • 2-component liquid detergent
  • Designed for TwinDos
  • Suitable for whites, colors, and delicates
  • No fragrances
  • No colorants
  • Particularly kind to the skin
  • Contains plant-based ingredients
  • Excellent stain removal, even at low temperatures
  • Highly effective for up to 80 wash cycles
  • Designed to work with UltraPhase 1 Sensitive
  • Miele's automatic two-phase dispensing system
  • EAN 4002516419839
  • Authorized Miele Dealer, Ace Vacuums

Why Genuine OEM Products Matter

Miele UltraPhase detergents are specifically developed around the TwinDos automatic dispensing system. TwinDos automatically dispenses the two detergent components at the appropriate stages of the wash, helping provide accurate dosing and consistent cleaning results.

The Sensitive formulation is especially distinctive because Miele states that it contains no fragrances or colorants and is designed to be particularly kind to the skin.

Using the exact Miele material number 11716960 also helps distinguish this product from standard UltraPhase 2, UltraPhase 2 Refresh Elixir, and other specialty formulations.

Authorized Miele Dealer Ace Vacuums provides genuine Miele laundry-care products and knowledgeable product assistance.

Replacement Guidance

UltraPhase 2 Sensitive #11716960 is a consumable detergent cartridge. Miele specifies the formulation for up to 80 wash cycles. Actual usage can vary depending on the selected program, load, water hardness, and TwinDos dispensing settings.

When to Reorder

Consider ordering a replacement when:

  • Your TwinDos system indicates that UltraPhase 2 is running low
  • The current cartridge is nearly empty
  • You regularly use the Sensitive UltraPhase system
  • You want to maintain fragrance-free laundry care
  • You want uninterrupted automatic detergent dispensing

Replacement Guidance

When replacing the cartridge:

  1. Turn on the washing machine.
  2. Open the TwinDos compartment.
  3. Remove the empty UltraPhase 2 cartridge according to your appliance instructions.
  4. Prepare the replacement cartridge as directed.
  5. Insert it into the correct UltraPhase 2 compartment.
  6. Confirm the cartridge or dispensing settings if prompted by your appliance.
  7. Close the TwinDos compartment.

Always follow the operating instructions for your specific Miele model.

Technical Specifications

Specification Details
Brand Miele
Product Name UltraPhase 2 Sensitive 2-Component Detergent
Material Number 11716960
Miele Model WA UPS2 1402 L NA
Product Type TwinDos Liquid Detergent
Phase UltraPhase 2 Sensitive
Suitable For Whites, colors, and delicates
Fragrance None
Colorants None
Ingredients Plant-based ingredients included
Cleaning Performance Excellent stain removal, including at low temperatures
Stated Capacity Up to 80 wash cycles
Dispensing System TwinDos
Compatible Appliances Miele washing machines and washer-dryers with TwinDos
EAN 4002516419839
Dealer Authorized Miele Dealer, Ace Vacuums

Miele's official product sheet confirms the product designation, material number, EAN, TwinDos compatibility, fragrance- and colorant-free formulation, plant-based ingredients, and up-to-80-wash-cycle specification. 

Frequently Asked Questions

1. What is Miele UltraPhase 2 Sensitive #11716960?

It is the second component of Miele's Sensitive two-component liquid detergent system, designed for TwinDos-equipped Miele washing machines and washer-dryers.

2. What is the Miele material number?

The material number is 11716960, with product designation WA UPS2 1402 L NA.

3. Is UltraPhase 2 Sensitive fragrance-free?

Yes. Miele states that the Sensitive formulation contains no fragrances.

4. Does it contain colorants?

No. Miele states that UltraPhase 2 Sensitive contains no colorants.

5. Is UltraPhase 2 Sensitive suitable for delicate fabrics?

Yes. Miele identifies the product as suitable for whites, colors, and delicates.

6. Does it contain plant-based ingredients?

Yes. Miele identifies plant-based ingredients as a feature of the Sensitive formulation.

7. How many wash cycles does it provide?

Miele states that UltraPhase 2 Sensitive is highly effective for up to 80 wash cycles. Actual usage can vary.

8. Can it remove stains at low temperatures?

Yes. Miele describes the product as providing excellent stain removal even at low temperatures.

9. Can #11716960 be used in a regular washing machine?

It is specifically designed for Miele washing machines and washer-dryers with TwinDos.

10. Why buy Miele UltraPhase 2 Sensitive #11716960 from Ace Vacuums?

Authorized Miele Dealer Ace Vacuums offers genuine Miele laundry-care products and knowledgeable product assistance. Ordering by the exact material number 11716960 helps ensure you receive the correct UltraPhase 2 Sensitive formulation for a compatible TwinDos system.

Visit Our Showrooms

Check real-time traffic and travel time from your location in VA, DC, or MD.

📍 AceVacuums Fairfax (DMV Hub)

Address: 11110 Main St, Fairfax, VA 22030
Landmark: Opposite Havertys Furniture Store
Best for: Bethesda, Potomac, Arlington, NW Washington D.C.

Get Real-Time Traffic & Directions

📍 AceVacuums Leesburg

Address: 300 Fort Evans Rd NE, Suite 104, Leesburg, VA 20176
Landmark: Next to Home Depot in Leesburg
Best for: Ashburn, Sterling, Frederick MD, Loudoun County

Get Real-Time Traffic & Directions

 

Clear Shipping Standards • Return Guidance • Refund Timing

Shipping, Return & Refund Policy

AceVacuums wants customers to understand shipping expectations, return requirements, and refund timing clearly before placing an order. This page explains how order processing, shipping, return authorization, exchanges, damaged-item reporting, and refunds are generally handled.

Our goal is to keep policy information easy to read, professionally structured, and fair to both the customer and the condition standards required for product resale and support.

Fast In-Stock Processing
Return Authorization Required
Condition-Based Review
Damage Reporting Guidance
Refunds After Inspection

How to Use This Policy Page

This page is designed as a single policy center for customers who want a clearer summary of shipping, return, and refund expectations before ordering from AceVacuums.

Product category, item condition, packaging completeness, reporting speed, carrier timing, and whether a product is opened, used, installed, or special-order can all affect the final policy outcome.

Shipping Policy

AceVacuums aims to process and ship eligible in-stock orders as quickly as possible so customers are not left waiting unnecessarily for common vacuum products, parts, bags, filters, or accessories. The live page currently presents this as a shipping-and-return page, so this combined format preserves that structure in a cleaner layout. :contentReference[oaicite:0]{index=0}

Order processing

Eligible in-stock orders placed before the daily business-day cutoff are generally processed the same day. Orders placed after the cutoff, on weekends, or on holidays are generally processed on the next business day.

Shipping timing can vary

Final shipping and delivery timing may be affected by carrier performance, weather, inventory confirmation, order verification, holidays, or whether the item is special-order or temporarily unavailable.

Tracking and delivery

Once an order ships, delivery timing is generally controlled by the carrier. Customers should monitor tracking updates and inspect packages promptly after arrival.

Return Policy

AceVacuums wants customers to understand return expectations clearly before placing an order. Returns are reviewed based on timing, item condition, product category, and whether the merchandise remains complete and resale-ready.

Return authorization is required

All returns must be requested and approved by AceVacuums before the item is sent back. Unauthorized returns may be refused.

Standard return window

Eligible items should generally be reported for return within 30 days of delivery unless another condition is stated on the product page, invoice, or at the time of purchase.

Condition matters

Original packaging, manuals, accessories, cleanliness, and overall condition affect whether a return can be accepted and on what terms.

Opened or used items: Opened, installed, assembled, or used products may be subject to inspection, reduced refund eligibility, restocking fees, exchange limits, or denial depending on category and condition.

Non-Returnable or Final-Sale Items

Certain products may be non-returnable or final sale depending on category, condition, installation status, or product-specific rules.

Used vacuums
Installed items
Special-order or custom-order products
Electrical parts
Used bags, filters, belts, or consumables
Items marked final sale

Damaged, Defective, Incorrect, or Missing Items

If an order arrives damaged, defective, incomplete, or incorrect, contact AceVacuums as soon as possible after delivery. The current live policy page already combines shipping and return expectations, so this section clarifies the issue-reporting path customers most often need. :contentReference[oaicite:1]{index=1}

What customers should do

  • Inspect the shipment promptly
  • Keep all original packaging
  • Take clear photos if damage is visible
  • Provide the order number and issue summary

Why prompt reporting matters

Problems reported quickly are easier to document and investigate. Delayed reporting can reduce available resolution options depending on the issue and the carrier timeline.

Refund Policy

Refunds are issued after inspection

Refunds are generally issued only after the returned item is received, inspected, and approved by AceVacuums.

Possible deductions

Depending on the circumstances, original shipping charges, return shipping costs, or restocking fees may be non-refundable or deducted where permitted and appropriate.

Refund timing

If approved, refunds are generally issued back to the original payment method. Timing may vary based on inspection completion and payment-provider processing.

Exchanges

Eligible exchange requests may be approved based on item condition, replacement availability, return reason, and whether the replacement is the same item or a different product.

Return Shipping Costs

Unless the return is due to an approved seller error or an approved damaged/defective item claim, the customer is generally responsible for return shipping costs.

Store vs Online Orders

In-store purchases may be subject to different procedures than online orders. Customers should follow the instructions on their receipt, invoice, or from AceVacuums staff when applicable.

Shipping, Return & Refund FAQs

Need Help Before Ordering or Returning an Item?

If you have a shipping, return, refund, warranty, or product-support question, contact AceVacuums before you take the next step. In many cases, clearer guidance early can prevent delays and confusion later.

 


The DMV’s Trusted Vacuum Service Authority

For 25+ years, Ace Vacuums has filled the gap left by big-box retailers. We provide the expert repairs, warranty support, and genuine OEM parts that Amazon and Walmart simply don't offer. From free estimates to same-day service, we are your local alternative for professional home care solutions.

Expert Repairs

  • • Vacuum Belt & Roller Repair
  • • Motor Service & Replacement
  • • Suction Loss & Clog Removal
  • • HEPA Filter & Bag Replacement
  • • Central Vacuum Installation
  • • Central Vacuum Repair
  • • Free Repair Estimates

Authorized Center

  • • Miele & SEBO Warranty
  • • Dyson & Riccar Specialists
  • • Shark, Bissell & Hoover
  • • Kirby & Oreck Rebuilds
  • • MD & Beam Central Vac
  • • Austin Air & Blueair
  • • Simplicity & Electrolux

Northern Virginia

  • Fairfax: Alexandria, Burke, Reston, Vienna, Herndon, McLean.
  • Loudoun: Ashburn, Leesburg, Sterling, Purcellville, Aldie.
  • Prince William: Woodbridge, Manassas, Gainesville, Bristow.
  • Arlington: Rosslyn, Crystal City, Ballston.

Regional Reach

Conveniently serving Washington D.C. and Maryland (Montgomery & Prince George's Counties). Our showrooms are just 20 minutes from DC and 10 minutes from Tysons Corner.

Hablamos Español — Service in English & Spanish.

Serving Zip Codes: 20147, 20176, 22030, 22031, 20151, 20190, 22102, 22314, 20110, 20148 & surrounding areas. All repairs performed by certified technicians using genuine parts.