Miele Triflex HX2 Cat & Dog Cordless Vacuum (Obsidian Black) - 11827010
- Product SKU: 11827010
- Category: Cordless Vacuums, Miele Vacuum Cleaners, Vacuum Cleaners
- Order within
Quick Summary
The Miele Triflex HX2 Cat & Dog is a cordless stick vacuum with a three-level suction control, automatic flooring detection, and a Multi Floor XXL Electrobrush with BrilliantLight. Its included Electro Compact brush is designed for pet-focused cleaning, while the three-in-one design lets you change the PowerUnit position for different cleaning tasks.
A single charge provides up to 60 minutes of operation when the PowerUnit is used solo at the lowest power level. With electrical accessories connected, the stated runtime is up to 30 minutes on low and 14 minutes on high.
- Model 11827010 in Obsidian Black
- Patented three-in-one design with Reach, Comfort, and Compact configurations
- Up to 60 minutes of low-level runtime with the PowerUnit solo
- Multi Floor XXL Electrobrush with BrilliantLight and included Electro Compact brush HX-EC 20
- HEPA lifetime filter with stated filtration performance of 99.999% according to the cited standards
Product Overview
The Miele Triflex HX2 Cat & Dog combines cordless convenience with Miele's three-in-one Triflex design. The PowerUnit can be repositioned for Reach, Comfort, or Compact cleaning, helping the vacuum adapt to floors, furniture, stairs, and other household tasks.
Its Multi Floor XXL Electrobrush is extra-wide and includes BrilliantLight LED lighting to help reveal dust and dirt. The included Electro Compact brush HX-EC 20 adds a dedicated accessory for pet-focused cleaning, while the XXL upholstery nozzle SPD 20 supports furniture and upholstery work.
The vacuum uses Vortex Technology, a three-level electronic suction control, and automatic flooring detection. Its 0.5-liter dust container opens with the Twist2open mechanism, and the maintenance-free HEPA lifetime filter provides stated 99.999% filtration performance according to the cited standards.
Battery performance depends on the configuration and power level. Miele lists up to 60 minutes with the PowerUnit solo at low power, up to 30 minutes at low power with electrical accessories, and up to 14 minutes at high power with electrical accessories.
Expert Recommendation
We recommend this model for pet owners who want a cordless vacuum with a dedicated Electro Compact brush, a full-size floorhead, and an upholstery nozzle. It is also a practical choice for homes with mixed flooring because it includes automatic flooring detection and the Multi Floor XXL Electrobrush.
The Triflex HX2 Cat & Dog is most appropriate for shoppers who value cordless flexibility and multiple handling configurations. A canister vacuum may be a better fit for someone who specifically prefers corded operation, while another vacuum type may be preferable for users who do not need the included pet-oriented accessories.
Best For
Pet Owners
The included Electro Compact brush HX-EC 20 is designed for pet-focused cleaning, while the floorhead and upholstery nozzle help address debris on floors and furniture.
Allergy Sufferers
The maintenance-free HEPA lifetime filter provides stated 99.999% dust retention capacity according to the cited standards.
Hardwood Floors
Automatic flooring detection and the Multi Floor XXL Electrobrush support cleaning across different floor surfaces.
Carpet and Rugs
The full-size electrobrush is designed to pick up dust and dirt, and the three-level suction control lets you select the power level.
Stairs
The cordless format avoids a power cord during stair cleaning, while the three-in-one design supports different handling configurations.
Furniture and Upholstery
The included XXL upholstery nozzle SPD 20 provides an accessory for sofas, chairs, and other upholstered surfaces.
Not Ideal For
- It may not suit shoppers who specifically want a corded vacuum or a canister format.
- The maximum 60-minute runtime applies to the PowerUnit solo at the lowest power level; using electrical accessories reduces the stated runtime.
- The 240-minute recharge time may be inconvenient for shoppers who need quick battery turnaround.
- Users seeking a budget-focused cordless vacuum may find this premium Miele model more feature-rich than necessary.
Key Features
- Three-in-One Design: The PowerUnit can be configured for Reach, Comfort, or Compact cleaning modes.
- Automatic Floor Detection: The vacuum automatically detects the flooring for easier handling during cleaning.
- Pet-Focused Brush: The included Electro Compact brush HX-EC 20 supports cleaning in homes with pets.
- Multi Floor XXL Electrobrush: The extra-wide electrobrush collects dust and dirt across floor surfaces and includes BrilliantLight LED lighting.
- HEPA Lifetime Filter: The maintenance-free HEPA lifetime filter provides stated filtration performance of 99.999% according to the cited standards.
- Three-Level Suction Control: A slide control provides three electronic suction power settings.
- Twist2open Emptying: The dust container opens by twisting the mechanism for quick emptying.
- Exchangeable Battery: The vacuum uses an exchangeable 2500 mAh lithium-ion battery.
What Makes This Model Stand Out
The main point of differentiation is the patented three-in-one layout. Instead of using one fixed configuration, the HX2 Cat & Dog lets you position the PowerUnit for Reach, Comfort, or Compact cleaning, giving the machine different handling characteristics for different tasks.
The package also goes beyond a basic floorhead. It includes a full-size Multi Floor XXL Electrobrush with BrilliantLight, an Electro Compact brush, an XXL upholstery nozzle, and a wall mount, creating a versatile accessory set for floor and above-floor cleaning.
Product Comparisons
Triflex HX2 Cat & Dog vs Other Triflex HX2 Models
This Cat & Dog version is supplied with an Electro Compact brush HX-EC 20, along with the Multi Floor XXL electrobrush and upholstery nozzle. When comparing it with another Triflex HX2 model, check the included accessories and intended cleaning tasks rather than assuming the packages are identical.
Stick vs Canister
The HX2 Cat & Dog is cordless and uses a three-in-one stick-vacuum format, which makes it convenient to move between rooms and levels. A canister vacuum is a different layout and may be a better fit for shoppers who prefer corded operation or a separate body and hose.
Miele vs SEBO
Miele offers this cordless Triflex format, while SEBO is known mainly for upright vacuums. Since handling and floorhead behavior can vary significantly, an in-store demonstration can help determine which design feels more comfortable.
Miele vs Dyson
The HX2 Cat & Dog is a cordless Miele stick vacuum with a 0.5-liter dust container, three-in-one handling, and a HEPA lifetime filter. For a Dyson comparison, focus on the specific model's configuration, filtration details, accessories, and operating controls rather than comparing brands generally.
Questions Buyers Commonly Ask
Is it worth choosing the Cat & Dog version?
It is a sensible choice if you want the included Electro Compact brush along with a full-size floorhead and upholstery nozzle. Those accessories give pet owners more options for floors, furniture, and other household areas.
Can it clean an entire home on one charge?
Miele lists a cleaning area of 125 m² and up to 60 minutes of low-level runtime with the PowerUnit solo. Actual runtime is shorter when electrical accessories are connected or when using high power.
Does the vacuum automatically adjust to flooring?
Yes. Automatic flooring detection is included for easier handling while cleaning. The vacuum also has a three-level electronic suction power control.
Can I use it as a handheld vacuum?
The Compact configuration uses the PowerUnit solo and is intended to be ready for use quickly. The supplied data describes the configuration but does not specifically use the term handheld.
Can Ace Vacuums help confirm whether this is the right Miele vacuum?
Yes. Ace Vacuums can help compare the Triflex HX2 Cat & Dog with other vacuum formats based on the cleaning surfaces, accessories, and handling style you prefer.
Technical Specifications
| Specification | Details |
|---|---|
| Product type | Cordless stick vacuum cleaner |
| Model | Triflex HX2 Cat & Dog |
| Product line | Triflex HX2 |
| Material number | 11827010 |
| EAN | 4002516453024 |
| Color | Obsidian Black |
| Technology | Vortex Technology |
| Suction control | Electronic three-level slide control |
| Battery | Exchangeable lithium-ion battery |
| Battery capacity | 2500 mAh |
| Voltage | 25.2 V |
| Dust container volume | 0.5 liters |
| Noise level | 77 dB |
| Weight | 8 lb (3.6 kg) |
| Dimensions | 10 1/4 in wide x 51 1/8 in high x 11 in deep |
| Low runtime, PowerUnit solo | Up to 60 minutes |
| Low runtime with electrical accessories | Up to 30 minutes |
| High runtime with electrical accessories | Up to 14 minutes |
| Cleaning area | 125 m² |
| Recharge time | 240 minutes |
| Exhaust filter | HEPA lifetime filter |
Ideal Buyers
- Pet owners who want a dedicated compact electrobrush
- Households that need one cordless vacuum for floors and above-floor cleaning
- Shoppers who value a three-in-one configuration
- Users who want a HEPA lifetime filter
- Homes with mixed flooring and upholstery
- Buyers who want included wall storage and multiple accessories
Why Buy from Ace Vacuums
Ace Vacuums offers genuine OEM Miele products with expert support.
- Authorized Miele Dealer Ace Vacuums with stores in Fairfax and Leesburg, Virginia
- Genuine Miele products, sourced through authorized Miele channels
- Authorized warranty service and in-house repairs at both stores
- Help choosing the right bags, filters and attachments for your model
- Both stores open 7 days a week
Available Online & In-Store
Order online or see the Miele Triflex HX2 Cat & Dog Cordless Vacuum in person at either Ace Vacuums store. Our team can demonstrate the machine and help you choose the right accessories and supplies.
- Fairfax: 11110 Main St, Fairfax, VA 22030. Call 703-997-9292 ext. 1
- Leesburg: 300 Fort Evans Rd NE, Leesburg, VA 20176. Call 703-997-9292 ext. 2
Comparison Table
| Feature | Miele Triflex HX2 Cat & Dog | Typical corded canister vacuum |
|---|---|---|
| Power format | Cordless | Corded |
| Cleaning configuration | Three-in-one Triflex design | Separate canister and hose format |
| Maximum stated runtime | Up to 60 minutes with PowerUnit solo at low power | Continuous operation while connected to power |
| Runtime with electrical accessories | Up to 30 minutes on low and 14 minutes on high | Not applicable as a battery-runtime specification |
| Filtration | HEPA lifetime filter | Varies by model |
| Dust collection | 0.5-liter dust container | Varies by model and may use a bag or container |
| Primary floor tool | Multi Floor XXL SEB 435 electrobrush with BrilliantLight | Varies by model |
| Storage included | Wall mount with accessory set | Varies by model |
Pros and Cons
Pros
- Cordless design with three useful cleaning configurations
- Included Electro Compact brush for pet-focused cleaning
- Multi Floor XXL Electrobrush with BrilliantLight LED lighting
- HEPA lifetime filter with stated 99.999% filtration performance
- Includes floor, upholstery, crevice, dusting, and wall-mount accessories
Cons
- The 60-minute maximum applies only to low power with the PowerUnit solo
- High-power runtime with electrical accessories is listed at 14 minutes
- Recharge time is listed as 240 minutes
- A cordless stick format may not suit shoppers who prefer a corded canister vacuum
Frequently Asked Questions
Is the Miele Triflex HX2 Cat & Dog good for pet hair?
It includes the Electro Compact brush HX-EC 20 and the Multi Floor XXL Electrobrush. These accessories are intended to support cleaning of floors and other areas where pet hair and debris collect.
How long does the battery last?
The stated maximum runtime is 60 minutes with the PowerUnit solo at the lowest power level. With electrical accessories connected, runtime is listed as 30 minutes on low and 14 minutes on high.
Does the vacuum work on both carpet and hard floors?
The included Multi Floor XXL Electrobrush is designed for dust and dirt pickup across floor surfaces. Automatic flooring detection helps adjust operation as you move between flooring types.
Does it have a HEPA filter?
Yes. It uses a maintenance-free HEPA lifetime filter, and Miele states 99.999% dust retention capacity according to the cited standards.
What cleaning configurations does it offer?
The patented three-in-one design supports Reach, Comfort, and Compact modes. These configurations change the PowerUnit position to suit different cleaning situations.
What is the Reach mode used for?
In Reach mode, the PowerUnit is positioned at the top of the vacuum. Miele describes this configuration as providing flexibility during vacuuming.
What is Compact mode used for?
Compact mode places the PowerUnit in a solo configuration that is ready to use quickly. It can be useful when using the vacuum without the main floorhead.
Does the floorhead have lights?
Yes. The Multi Floor XXL Electrobrush includes BrilliantLight LED lighting to help reveal dust and debris on the floor.
Is the battery removable or replaceable?
The product uses an exchangeable lithium-ion battery. The listed nominal battery capacity is 2500 mAh.
How long does the battery take to recharge?
The listed recharge time is 240 minutes.
How large is the dust container?
The dust container volume is 0.5 liters. Miele's Twist2open design allows the container to be opened for emptying by twisting the mechanism.
Is this vacuum bagless?
The specifications identify a 0.5-liter dust container rather than a dust bag. The supplied product information does not list a bag type.
What accessories are included?
The package includes a crevice nozzle, dust brush, XXL upholstery nozzle SPD 20, Multi Floor XXL SEB 435 electrobrush with BrilliantLight, Electro Compact brush HX-EC 20, wall mount, and power supply unit.
Can it clean upholstery and furniture?
Yes. The included XXL upholstery nozzle SPD 20 is intended for upholstery cleaning, and the cordless format can also be configured for different cleaning tasks.
Is it suitable for stairs?
The cordless design and three-in-one configuration can make stair cleaning more flexible. The supplied information does not specify a dedicated stair-cleaning rating.
Is it quiet?
The listed sound level is 77 dB. That figure is the manufacturer's stated volume specification for the appliance.
How much does it weigh?
The listed weight is 8 pounds, or 3.6 kilograms. The Comfort configuration is described by Miele as being designed for lighter handling.
Does the vacuum come with wall storage?
Yes. A wall mount is included, along with a three-piece accessory set according to the manufacturer data.
Quick Summary
The Miele Triflex HX2 Cat & Dog is a cordless stick vacuum with a three-level suction control, automatic flooring detection, and a Multi Floor XXL Electrobrush with BrilliantLight. Its included Electro Compact brush is designed for pet-focused cleaning, while the three-in-one design lets you change the PowerUnit position for different cleaning tasks.
A single charge provides up to 60 minutes of operation when the PowerUnit is used solo at the lowest power level. With electrical accessories connected, the stated runtime is up to 30 minutes on low and 14 minutes on high.
- Model 11827010 in Obsidian Black
- Patented three-in-one design with Reach, Comfort, and Compact configurations
- Up to 60 minutes of low-level runtime with the PowerUnit solo
- Multi Floor XXL Electrobrush with BrilliantLight and included Electro Compact brush HX-EC 20
- HEPA lifetime filter with stated filtration performance of 99.999% according to the cited standards
Product Overview
The Miele Triflex HX2 Cat & Dog combines cordless convenience with Miele's three-in-one Triflex design. The PowerUnit can be repositioned for Reach, Comfort, or Compact cleaning, helping the vacuum adapt to floors, furniture, stairs, and other household tasks.
Its Multi Floor XXL Electrobrush is extra-wide and includes BrilliantLight LED lighting to help reveal dust and dirt. The included Electro Compact brush HX-EC 20 adds a dedicated accessory for pet-focused cleaning, while the XXL upholstery nozzle SPD 20 supports furniture and upholstery work.
The vacuum uses Vortex Technology, a three-level electronic suction control, and automatic flooring detection. Its 0.5-liter dust container opens with the Twist2open mechanism, and the maintenance-free HEPA lifetime filter provides stated 99.999% filtration performance according to the cited standards.
Battery performance depends on the configuration and power level. Miele lists up to 60 minutes with the PowerUnit solo at low power, up to 30 minutes at low power with electrical accessories, and up to 14 minutes at high power with electrical accessories.
Expert Recommendation
We recommend this model for pet owners who want a cordless vacuum with a dedicated Electro Compact brush, a full-size floorhead, and an upholstery nozzle. It is also a practical choice for homes with mixed flooring because it includes automatic flooring detection and the Multi Floor XXL Electrobrush.
The Triflex HX2 Cat & Dog is most appropriate for shoppers who value cordless flexibility and multiple handling configurations. A canister vacuum may be a better fit for someone who specifically prefers corded operation, while another vacuum type may be preferable for users who do not need the included pet-oriented accessories.
Best For
Pet Owners
The included Electro Compact brush HX-EC 20 is designed for pet-focused cleaning, while the floorhead and upholstery nozzle help address debris on floors and furniture.
Allergy Sufferers
The maintenance-free HEPA lifetime filter provides stated 99.999% dust retention capacity according to the cited standards.
Hardwood Floors
Automatic flooring detection and the Multi Floor XXL Electrobrush support cleaning across different floor surfaces.
Carpet and Rugs
The full-size electrobrush is designed to pick up dust and dirt, and the three-level suction control lets you select the power level.
Stairs
The cordless format avoids a power cord during stair cleaning, while the three-in-one design supports different handling configurations.
Furniture and Upholstery
The included XXL upholstery nozzle SPD 20 provides an accessory for sofas, chairs, and other upholstered surfaces.
Not Ideal For
- It may not suit shoppers who specifically want a corded vacuum or a canister format.
- The maximum 60-minute runtime applies to the PowerUnit solo at the lowest power level; using electrical accessories reduces the stated runtime.
- The 240-minute recharge time may be inconvenient for shoppers who need quick battery turnaround.
- Users seeking a budget-focused cordless vacuum may find this premium Miele model more feature-rich than necessary.
Key Features
- Three-in-One Design: The PowerUnit can be configured for Reach, Comfort, or Compact cleaning modes.
- Automatic Floor Detection: The vacuum automatically detects the flooring for easier handling during cleaning.
- Pet-Focused Brush: The included Electro Compact brush HX-EC 20 supports cleaning in homes with pets.
- Multi Floor XXL Electrobrush: The extra-wide electrobrush collects dust and dirt across floor surfaces and includes BrilliantLight LED lighting.
- HEPA Lifetime Filter: The maintenance-free HEPA lifetime filter provides stated filtration performance of 99.999% according to the cited standards.
- Three-Level Suction Control: A slide control provides three electronic suction power settings.
- Twist2open Emptying: The dust container opens by twisting the mechanism for quick emptying.
- Exchangeable Battery: The vacuum uses an exchangeable 2500 mAh lithium-ion battery.
What Makes This Model Stand Out
The main point of differentiation is the patented three-in-one layout. Instead of using one fixed configuration, the HX2 Cat & Dog lets you position the PowerUnit for Reach, Comfort, or Compact cleaning, giving the machine different handling characteristics for different tasks.
The package also goes beyond a basic floorhead. It includes a full-size Multi Floor XXL Electrobrush with BrilliantLight, an Electro Compact brush, an XXL upholstery nozzle, and a wall mount, creating a versatile accessory set for floor and above-floor cleaning.
Product Comparisons
Triflex HX2 Cat & Dog vs Other Triflex HX2 Models
This Cat & Dog version is supplied with an Electro Compact brush HX-EC 20, along with the Multi Floor XXL electrobrush and upholstery nozzle. When comparing it with another Triflex HX2 model, check the included accessories and intended cleaning tasks rather than assuming the packages are identical.
Stick vs Canister
The HX2 Cat & Dog is cordless and uses a three-in-one stick-vacuum format, which makes it convenient to move between rooms and levels. A canister vacuum is a different layout and may be a better fit for shoppers who prefer corded operation or a separate body and hose.
Miele vs SEBO
Miele offers this cordless Triflex format, while SEBO is known mainly for upright vacuums. Since handling and floorhead behavior can vary significantly, an in-store demonstration can help determine which design feels more comfortable.
Miele vs Dyson
The HX2 Cat & Dog is a cordless Miele stick vacuum with a 0.5-liter dust container, three-in-one handling, and a HEPA lifetime filter. For a Dyson comparison, focus on the specific model's configuration, filtration details, accessories, and operating controls rather than comparing brands generally.
Questions Buyers Commonly Ask
Is it worth choosing the Cat & Dog version?
It is a sensible choice if you want the included Electro Compact brush along with a full-size floorhead and upholstery nozzle. Those accessories give pet owners more options for floors, furniture, and other household areas.
Can it clean an entire home on one charge?
Miele lists a cleaning area of 125 m² and up to 60 minutes of low-level runtime with the PowerUnit solo. Actual runtime is shorter when electrical accessories are connected or when using high power.
Does the vacuum automatically adjust to flooring?
Yes. Automatic flooring detection is included for easier handling while cleaning. The vacuum also has a three-level electronic suction power control.
Can I use it as a handheld vacuum?
The Compact configuration uses the PowerUnit solo and is intended to be ready for use quickly. The supplied data describes the configuration but does not specifically use the term handheld.
Can Ace Vacuums help confirm whether this is the right Miele vacuum?
Yes. Ace Vacuums can help compare the Triflex HX2 Cat & Dog with other vacuum formats based on the cleaning surfaces, accessories, and handling style you prefer.
Technical Specifications
| Specification | Details |
|---|---|
| Product type | Cordless stick vacuum cleaner |
| Model | Triflex HX2 Cat & Dog |
| Product line | Triflex HX2 |
| Material number | 11827010 |
| EAN | 4002516453024 |
| Color | Obsidian Black |
| Technology | Vortex Technology |
| Suction control | Electronic three-level slide control |
| Battery | Exchangeable lithium-ion battery |
| Battery capacity | 2500 mAh |
| Voltage | 25.2 V |
| Dust container volume | 0.5 liters |
| Noise level | 77 dB |
| Weight | 8 lb (3.6 kg) |
| Dimensions | 10 1/4 in wide x 51 1/8 in high x 11 in deep |
| Low runtime, PowerUnit solo | Up to 60 minutes |
| Low runtime with electrical accessories | Up to 30 minutes |
| High runtime with electrical accessories | Up to 14 minutes |
| Cleaning area | 125 m² |
| Recharge time | 240 minutes |
| Exhaust filter | HEPA lifetime filter |
Ideal Buyers
- Pet owners who want a dedicated compact electrobrush
- Households that need one cordless vacuum for floors and above-floor cleaning
- Shoppers who value a three-in-one configuration
- Users who want a HEPA lifetime filter
- Homes with mixed flooring and upholstery
- Buyers who want included wall storage and multiple accessories
Why Buy from Ace Vacuums
Ace Vacuums offers genuine OEM Miele products with expert support.
- Authorized Miele Dealer Ace Vacuums with stores in Fairfax and Leesburg, Virginia
- Genuine Miele products, sourced through authorized Miele channels
- Authorized warranty service and in-house repairs at both stores
- Help choosing the right bags, filters and attachments for your model
- Both stores open 7 days a week
Available Online & In-Store
Order online or see the Miele Triflex HX2 Cat & Dog Cordless Vacuum in person at either Ace Vacuums store. Our team can demonstrate the machine and help you choose the right accessories and supplies.
- Fairfax: 11110 Main St, Fairfax, VA 22030. Call 703-997-9292 ext. 1
- Leesburg: 300 Fort Evans Rd NE, Leesburg, VA 20176. Call 703-997-9292 ext. 2
Comparison Table
| Feature | Miele Triflex HX2 Cat & Dog | Typical corded canister vacuum |
|---|---|---|
| Power format | Cordless | Corded |
| Cleaning configuration | Three-in-one Triflex design | Separate canister and hose format |
| Maximum stated runtime | Up to 60 minutes with PowerUnit solo at low power | Continuous operation while connected to power |
| Runtime with electrical accessories | Up to 30 minutes on low and 14 minutes on high | Not applicable as a battery-runtime specification |
| Filtration | HEPA lifetime filter | Varies by model |
| Dust collection | 0.5-liter dust container | Varies by model and may use a bag or container |
| Primary floor tool | Multi Floor XXL SEB 435 electrobrush with BrilliantLight | Varies by model |
| Storage included | Wall mount with accessory set | Varies by model |
Pros and Cons
Pros
- Cordless design with three useful cleaning configurations
- Included Electro Compact brush for pet-focused cleaning
- Multi Floor XXL Electrobrush with BrilliantLight LED lighting
- HEPA lifetime filter with stated 99.999% filtration performance
- Includes floor, upholstery, crevice, dusting, and wall-mount accessories
Cons
- The 60-minute maximum applies only to low power with the PowerUnit solo
- High-power runtime with electrical accessories is listed at 14 minutes
- Recharge time is listed as 240 minutes
- A cordless stick format may not suit shoppers who prefer a corded canister vacuum
Frequently Asked Questions
Is the Miele Triflex HX2 Cat & Dog good for pet hair?
It includes the Electro Compact brush HX-EC 20 and the Multi Floor XXL Electrobrush. These accessories are intended to support cleaning of floors and other areas where pet hair and debris collect.
How long does the battery last?
The stated maximum runtime is 60 minutes with the PowerUnit solo at the lowest power level. With electrical accessories connected, runtime is listed as 30 minutes on low and 14 minutes on high.
Does the vacuum work on both carpet and hard floors?
The included Multi Floor XXL Electrobrush is designed for dust and dirt pickup across floor surfaces. Automatic flooring detection helps adjust operation as you move between flooring types.
Does it have a HEPA filter?
Yes. It uses a maintenance-free HEPA lifetime filter, and Miele states 99.999% dust retention capacity according to the cited standards.
What cleaning configurations does it offer?
The patented three-in-one design supports Reach, Comfort, and Compact modes. These configurations change the PowerUnit position to suit different cleaning situations.
What is the Reach mode used for?
In Reach mode, the PowerUnit is positioned at the top of the vacuum. Miele describes this configuration as providing flexibility during vacuuming.
What is Compact mode used for?
Compact mode places the PowerUnit in a solo configuration that is ready to use quickly. It can be useful when using the vacuum without the main floorhead.
Does the floorhead have lights?
Yes. The Multi Floor XXL Electrobrush includes BrilliantLight LED lighting to help reveal dust and debris on the floor.
Is the battery removable or replaceable?
The product uses an exchangeable lithium-ion battery. The listed nominal battery capacity is 2500 mAh.
How long does the battery take to recharge?
The listed recharge time is 240 minutes.
How large is the dust container?
The dust container volume is 0.5 liters. Miele's Twist2open design allows the container to be opened for emptying by twisting the mechanism.
Is this vacuum bagless?
The specifications identify a 0.5-liter dust container rather than a dust bag. The supplied product information does not list a bag type.
What accessories are included?
The package includes a crevice nozzle, dust brush, XXL upholstery nozzle SPD 20, Multi Floor XXL SEB 435 electrobrush with BrilliantLight, Electro Compact brush HX-EC 20, wall mount, and power supply unit.
Can it clean upholstery and furniture?
Yes. The included XXL upholstery nozzle SPD 20 is intended for upholstery cleaning, and the cordless format can also be configured for different cleaning tasks.
Is it suitable for stairs?
The cordless design and three-in-one configuration can make stair cleaning more flexible. The supplied information does not specify a dedicated stair-cleaning rating.
Is it quiet?
The listed sound level is 77 dB. That figure is the manufacturer's stated volume specification for the appliance.
How much does it weigh?
The listed weight is 8 pounds, or 3.6 kilograms. The Comfort configuration is described by Miele as being designed for lighter handling.
Does the vacuum come with wall storage?
Yes. A wall mount is included, along with a three-piece accessory set according to the manufacturer data.
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Address: 11110 Main St, Fairfax, VA 22030
Landmark: Opposite Havertys Furniture Store
Best for: Bethesda, Potomac, Arlington, NW Washington D.C.
📍 AceVacuums Leesburg
Address: 300 Fort Evans Rd NE, Suite 104, Leesburg, VA 20176
Landmark: Next to Home Depot in Leesburg
Best for: Ashburn, Sterling, Frederick MD, Loudoun County
Shipping, Return & Refund Policy
Shipping Policy
In-stock merchandise generally ships from our Leesburg, Virginia location within 3–5 business days. Processing time is separate from carrier transit time and is not a guaranteed delivery date. Weekends and holidays can affect timing. Special-order, backordered or unavailable items may take longer; contact us to confirm timing before purchase when a deadline matters.
Shipping options and charges are shown at checkout. After dispatch, follow the carrier's tracking updates. Weather, carrier delays, order verification and inventory confirmation may affect delivery. Inspect packages promptly and retain packaging if there is damage or an incorrect or missing item.
Returns and refunds
Eligible unused items have a 30-calendar-day return request window for refunds or exchanges, measured from delivery or in-store purchase. Return authorization is required. Final-sale exclusions, the 15% restocking fee for change-of-mind returns and shipping responsibilities are explained in our Return and Refund Policy. That policy is the governing source for return eligibility and fees.
For shipping or return help, email sales@acevacuums.com or call 703-997-9292.
30-Day Returns, Refunds and Exchanges
Updated September 27, 2026. Request a return for an eligible unused item within 30 calendar days of delivery (or purchase for items collected in store). Eligible returns may be refunded to the original payment method or exchanged, subject to availability. The same 30-day request window applies to both refunds and exchanges; there is no separate seven-day or 15-day refund deadline.
Eligibility and authorization
Items must be unused, clean, complete and in their original packaging with all accessories, manuals and proof of purchase. Contact sales@acevacuums.com or 703-997-9292 before sending anything back. Include your order number, item and reason for return. We will confirm eligibility, charges and return instructions. Unapproved or cash-on-delivery returns are not accepted.
Fees and shipping
For an approved change-of-mind return, a 15% restocking fee applies to the returned merchandise price. Original shipping charges are not refundable and the customer pays return shipping. These charges do not apply to an approved return caused by our shipping error or a damaged/defective item claim. Contact us first so we can arrange the appropriate remedy and shipping instructions. Do not assume a prepaid label is included.
Final-sale and excluded items
Air purifiers; discounted, clearance, trade-in, holiday-sale and price-matched purchases; gift cards; custom or special-order products; electrical parts; used or installed items; opened cleaning solutions; and used bags, filters, belts or other consumables are not eligible for change-of-mind returns. Other items clearly marked final sale at purchase are also excluded. An opened box alone does not disqualify an otherwise eligible unused, complete item, but consumables and cleaning solutions must remain unopened.
Damaged, defective, incorrect or missing items; recalls
Inspect your order promptly and contact us as soon as you discover a problem, with your order number and photos where helpful. Keep the packaging. Change-of-mind exclusions and deadlines do not remove applicable defect, warranty, recall or statutory rights. Warranty coverage requires evaluation under the manufacturer's terms; dealer status does not guarantee free repair. Recalled products must follow the manufacturer's recall process.
Refund timing and exchanges
After we receive and inspect the return, we will notify you of approval or the reason it cannot be accepted. Approved refunds are issued to the original payment method within 10 business days of approval; your bank may take additional time to post them. Contact us if more than 15 business days have passed since approval. Exchanges require authorization and replacement availability; any price difference and applicable charges will be explained before processing.
Applicable rights and earlier purchases
This policy applies to online and in-store purchases. We will honor more favorable written return terms provided with an earlier purchase. Applicable consumer rights remain unaffected. Where the European Union 14-day cancellation right applies, customers may cancel or return eligible orders within 14 days of receipt, subject to applicable legal exceptions, without giving a reason.
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