❓FAQs for the CleanMax Backpack Vacuum (CMBP-6.2)

1. Q: What makes the CleanMax Backpack Vacuum (CMBP-6.2) ideal for commercial cleaning?
A: The CMBP-6.2 is designed for high-traffic, professional environments. With its 1,200-watt motor, HEPA filtration, and ergonomic backpack design, it provides deep cleaning and all-day comfort. It’s a top recommendation from CleanMax Dealer Ace Vacuums for janitorial teams, facility managers, and commercial users.

2. Q: Does the CMBP-6.2 come with a HEPA filter?
A: Yes, it features a multi-stage HEPA filtration system that captures 99.97% of airborne particles down to 0.3 microns — perfect for schools, hospitals, and allergy-sensitive environments. CleanMax Dealer Ace Vacuums also sells replacement filters online and in-store.

3. Q: How heavy is the CleanMax Backpack Vacuum (CMBP-6.2)?
A: It weighs approximately 5.8 kg (12.8 lbs) when empty. Thanks to its padded harness and waist support, weight is evenly distributed, making it comfortable for extended use.

4. Q: What types of floors can this vacuum clean?
A: The CMBP-6.2 works on all surfaces, including carpet, hardwood, tile, laminate, and upholstery. CleanMax Dealer Ace Vacuums includes a full tool kit for versatile cleaning.

5. Q: Can I use the CleanMax CMBP-6.2 in residential settings?
A: Absolutely. While it’s designed for commercial use, many homeowners choose the CMBP-6.2 for large spaces or allergy concerns. It’s available for home delivery through CleanMax Dealer Ace Vacuums.

6. Q: How long is the power cord?
A: It comes with a 50-foot (15.2 meter) commercial-grade power cord, offering excellent reach without needing constant unplugging.

7. Q: Is the vacuum loud?
A: Not at all. Operating at around 63 decibels, it’s much quieter than typical commercial vacuums — a key reason CleanMax Dealer Ace Vacuums recommends it for daytime cleaning in schools and hotels.

8. Q: What accessories come with the vacuum?
A: The CMBP-6.2 includes a telescoping wand, dusting brush, crevice tool, and upholstery nozzle. All accessories are commercial-grade and easy to attach.

9. Q: Does it support wet or liquid vacuuming?
A: No, the CMBP-6.2 is designed for dry vacuuming only. Using it on wet surfaces may damage the motor and void the warranty. Always consult CleanMax Dealer Ace Vacuums for proper usage.

10. Q: How often should I change the HEPA filter and dust bag?
A: Dust bags should be replaced when full or after heavy use. The HEPA filter should be replaced every 6–12 months depending on environment. CleanMax Dealer Ace Vacuums stocks all replacement parts.

11. Q: What is the bag capacity?
A: It has a generous 6.2-liter bag capacity, which means fewer changes and more time spent cleaning. Perfect for large facilities or long cleaning shifts.

12. Q: Is there a warranty?
A: Yes! The CMBP-6.2 includes a 2-year motor warranty and 1-year coverage on parts when purchased from an authorized CleanMax Dealer Ace Vacuums location or website.

13. Q: Can I wear the vacuum over thick clothing or safety gear?
A: Yes, the adjustable straps and padded harness are designed to fit comfortably over uniforms, coveralls, or winter gear.

14. Q: How does this compare to older CleanMax backpack models?
A: The CMBP-6.2 offers better suction, lower noise, a larger bag, and improved ergonomics compared to previous models like the CMBP-5.0. It's a best-seller at CleanMax Dealer Ace Vacuums.

15. Q: Where can I buy the CleanMax CMBP-6.2?
A: You can purchase it directly from CleanMax Dealer Ace Vacuums, both online and at authorized retail locations. Fast shipping and full product support are available.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.