❓FAQs for the CleanMax Backpack Vacuum (CMBP-6.2)

1. Q: What makes the CleanMax Backpack Vacuum (CMBP-6.2) ideal for commercial cleaning?
A: The CMBP-6.2 is designed for high-traffic, professional environments. With its 1,200-watt motor, HEPA filtration, and ergonomic backpack design, it provides deep cleaning and all-day comfort. It’s a top recommendation from CleanMax Dealer Ace Vacuums for janitorial teams, facility managers, and commercial users.

2. Q: Does the CMBP-6.2 come with a HEPA filter?
A: Yes, it features a multi-stage HEPA filtration system that captures 99.97% of airborne particles down to 0.3 microns — perfect for schools, hospitals, and allergy-sensitive environments. CleanMax Dealer Ace Vacuums also sells replacement filters online and in-store.

3. Q: How heavy is the CleanMax Backpack Vacuum (CMBP-6.2)?
A: It weighs approximately 5.8 kg (12.8 lbs) when empty. Thanks to its padded harness and waist support, weight is evenly distributed, making it comfortable for extended use.

4. Q: What types of floors can this vacuum clean?
A: The CMBP-6.2 works on all surfaces, including carpet, hardwood, tile, laminate, and upholstery. CleanMax Dealer Ace Vacuums includes a full tool kit for versatile cleaning.

5. Q: Can I use the CleanMax CMBP-6.2 in residential settings?
A: Absolutely. While it’s designed for commercial use, many homeowners choose the CMBP-6.2 for large spaces or allergy concerns. It’s available for home delivery through CleanMax Dealer Ace Vacuums.

6. Q: How long is the power cord?
A: It comes with a 50-foot (15.2 meter) commercial-grade power cord, offering excellent reach without needing constant unplugging.

7. Q: Is the vacuum loud?
A: Not at all. Operating at around 63 decibels, it’s much quieter than typical commercial vacuums — a key reason CleanMax Dealer Ace Vacuums recommends it for daytime cleaning in schools and hotels.

8. Q: What accessories come with the vacuum?
A: The CMBP-6.2 includes a telescoping wand, dusting brush, crevice tool, and upholstery nozzle. All accessories are commercial-grade and easy to attach.

9. Q: Does it support wet or liquid vacuuming?
A: No, the CMBP-6.2 is designed for dry vacuuming only. Using it on wet surfaces may damage the motor and void the warranty. Always consult CleanMax Dealer Ace Vacuums for proper usage.

10. Q: How often should I change the HEPA filter and dust bag?
A: Dust bags should be replaced when full or after heavy use. The HEPA filter should be replaced every 6–12 months depending on environment. CleanMax Dealer Ace Vacuums stocks all replacement parts.

11. Q: What is the bag capacity?
A: It has a generous 6.2-liter bag capacity, which means fewer changes and more time spent cleaning. Perfect for large facilities or long cleaning shifts.

12. Q: Is there a warranty?
A: Yes! The CMBP-6.2 includes a 2-year motor warranty and 1-year coverage on parts when purchased from an authorized CleanMax Dealer Ace Vacuums location or website.

13. Q: Can I wear the vacuum over thick clothing or safety gear?
A: Yes, the adjustable straps and padded harness are designed to fit comfortably over uniforms, coveralls, or winter gear.

14. Q: How does this compare to older CleanMax backpack models?
A: The CMBP-6.2 offers better suction, lower noise, a larger bag, and improved ergonomics compared to previous models like the CMBP-5.0. It's a best-seller at CleanMax Dealer Ace Vacuums.

15. Q: Where can I buy the CleanMax CMBP-6.2?
A: You can purchase it directly from CleanMax Dealer Ace Vacuums, both online and at authorized retail locations. Fast shipping and full product support are available.

Ace Vacuums Locations:

• Fairfax, VA: 11110 Main Street, Fairfax, VA 22030
• Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Driving Directions to Ace Vacuums in Fairfax, VA (11110 Main Street, Fairfax, VA 22030)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W: Stay on the Dulles Toll Road for several miles.
4. Take Exit 16 for VA-7 E (Leesburg Pike) / VA-123 S (Chain Bridge Rd): Follow signs for VA-123 South (Chain Bridge Rd).
5. Merge onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
6. Turn Right onto Main Street (VA-236 W): This will be a significant intersection. You'll continue on Main Street for a short distance.
7. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store. Look for their prominent signage.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville/Fairfax: Get onto I-66 West.
2. Take Exit 60 for VA-123 S (Chain Bridge Rd) toward Fairfax: Follow the exit ramp.
3. Turn Right onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
4. Turn Right onto Main Street (VA-236 W): This will be a significant intersection.
5. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.

From Northern Virginia (e.g., Arlington, Falls Church, Vienna):

• From Arlington/Falls Church:
  1. Take US-50 W (Arlington Blvd) or VA-236 W (Main Street) directly into Fairfax: Depending on your starting point, either of these roads will lead you directly to Fairfax.
  2. Continue on Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Vienna:
  1. Take VA-123 S (Chain Bridge Rd) toward Fairfax: Head south on Chain Bridge Road.
  2. Turn Right onto Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Areas West/Northwest of Fairfax (e.g., Chantilly, Centreville):
  1. Take US-50 E or I-66 E towards Fairfax.
  2. If on I-66 E, take Exit 60 for VA-123 S (Chain Bridge Rd). Turn left onto Chain Bridge Rd, then right onto Main Street.
  3. If on US-50 E, turn right onto Main Street (VA-236 E) in Fairfax.
  4. Ace Vacuums Fairfax: Ace Vacuums will be on your right side if coming from US-50 E/VA-236 E, shortly after crossing VA-123. Look for Havertys Furniture Store on your left.

Driving Directions to Ace Vacuums in Leesburg, VA (300 Fort Evans Rd NE, Leesburg, VA 20176)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Stay on VA-267 West. This road transitions from the Dulles Toll Road to the Dulles Greenway as you head further west into Loudoun County. Tolls apply for both sections.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg: This is a major exit.
5. Continue on VA-7 W: You'll drive for several miles, passing through Sterling and Ashburn.
6. Take the Exit for Battlefield Parkway / Fort Evans Road: As you approach Leesburg, look for this exit.
7. Turn Right onto Fort Evans Rd NE: After exiting, turn right onto Fort Evans Road NE.
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville: Get onto I-66 West.
2. Merge onto VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Tolls apply.
3. Continue onto VA-267 W (Dulles Greenway): Stay on the Dulles Greenway. Tolls apply.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
5. Continue on VA-7 W:
6. Take the Exit for Battlefield Parkway / Fort Evans Road:
7. Turn Right onto Fort Evans Rd NE:
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Northern Virginia (e.g., Fairfax, Arlington, Ashburn, Sterling):

• From Fairfax:
  1. Take VA-123 N (Chain Bridge Rd) to access VA-267 W (Dulles Toll Road) or take I-66 W to VA-267 W: Your best bet is to get onto VA-267 West (Dulles Toll Road).
  2. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Tolls apply.
  3. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
  4. Continue on VA-7 W:
  5. Take the Exit for Battlefield Parkway / Fort Evans Road:
  6. Turn Right onto Fort Evans Rd NE:
  7. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Ashburn / Sterling / Eastern Loudoun County:
  1. Take VA-7 W (Harry Byrd Hwy) directly toward Leesburg: This is the most direct route.
  2. Take the Exit for Battlefield Parkway / Fort Evans Road:
  3. Turn Right onto Fort Evans Rd NE:
  4. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Western Virginia (e.g., Winchester):
  1. Take US-7 E (Harry Byrd Hwy) toward Leesburg:
  2. In Leesburg, after passing the Leesburg Premium Outlets on your left, prepare for the Fort Evans Road / Battlefield Parkway exit.
  3. Take the Exit for Fort Evans Road / Battlefield Parkway.
  4. Turn Left onto Fort Evans Rd NE: You'll go over VA-7.
  5. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.