Powr-Flite 15 Gallon 500 PSI Heated Carpet Extractor with Dual Element Heater – Part #PE310-G15-U

Powr-Flite 15 Gallon 500 PSI Heated Carpet Extractor with Dual Element Heater – Part #PE310-G15-U

Available: In Stock
$4,710.00
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Quick Summary

The Powr-Flite 15 Gallon 500 PSI Heated Carpet Extractor with Dual Element Heater – Part #PE310-G15-U is a heavy-duty commercial carpet extractor built for professional carpet cleaning, restoration, and large-scale facility maintenance. Featuring a 500 PSI adjustable solution pump, dual-element in-line heater, powerful vacuum recovery system, and large 15-gallon solution and recovery tanks, this extractor delivers exceptional deep-cleaning performance while maximizing productivity on demanding commercial jobs.

Available through Authorized Powr-Flite Dealer Ace Vacuums, the PE310-G15-U is an ideal solution for professional carpet cleaning contractors, restoration companies, hotels, hospitals, schools, office buildings, and commercial maintenance teams requiring powerful heated extraction with extended runtime.


Quick Highlights

  • Powerful 500 PSI Adjustable Solution Pump delivers professional-grade cleaning performance for deep carpet extraction, heavy soil removal, stain treatment, and commercial restoration applications.
  • Dual-Element In-Line Heater continuously heats the cleaning solution to help break down grease, oils, embedded dirt, and stubborn stains for superior cleaning results.
  • Large 15-Gallon Solution Tank provides extended cleaning time with fewer refills, maximizing efficiency on large commercial carpet cleaning projects.
  • 15-Gallon Recovery Tank offers high-capacity wastewater collection, reducing downtime and increasing productivity during demanding cleaning jobs.
  • Commercial-Grade Vacuum Recovery System efficiently extracts moisture, dirt, and cleaning solution to promote faster carpet drying and minimize downtime.
  • Heated Deep Extraction Technology combines hot water extraction with powerful vacuum recovery to restore carpets, rugs, and upholstery to a cleaner, fresher condition.
  • Heavy-Duty Rotationally Molded Polyethylene Housing resists dents, impacts, and corrosion while providing exceptional durability for years of commercial use.
  • Designed for High-Volume Commercial Cleaning ideal for hotels, hospitals, schools, universities, office buildings, airports, convention centers, apartment complexes, retail stores, and government facilities.
  • Professional Multi-Surface Cleaning compatible with carpet extraction wands, upholstery tools, stair tools, and optional hard floor extraction accessories for maximum cleaning versatility.
  • Adjustable Cleaning Pressure allows operators to customize solution pressure for delicate upholstery, commercial carpeting, restoration work, and specialty cleaning applications.
  • Excellent for Restoration Contractors a dependable solution for flood restoration, water damage recovery, deep carpet cleaning, and scheduled preventive maintenance programs.
  • Smooth Mobility and Ergonomic Operation features large transport wheels and an ergonomic handle for easy movement throughout commercial facilities and multiple job sites.
  • Built for Long-Term Commercial Reliability premium commercial components are engineered to deliver dependable performance through years of demanding professional cleaning.
  • Backed by Authorized Powr-Flite Dealer Ace Vacuums for genuine Powr-Flite commercial cleaning equipment, expert product guidance, competitive pricing, fast nationwide shipping, genuine replacement parts, and exceptional customer support.

Product Overview

The Powr-Flite PE310-G15-U Heated Carpet Extractor combines professional-grade extraction power with heated cleaning technology to tackle heavily soiled carpets and upholstery. Its 500 PSI adjustable solution pump provides outstanding cleaning versatility, while the dual-element heater delivers continuous heated solution that improves detergent effectiveness, loosens embedded soil, and enhances stain removal.

Its 15-gallon solution and recovery tanks significantly reduce downtime by minimizing refill and dumping frequency, making the PE310-G15-U ideal for large commercial facilities and extended cleaning jobs. Built with a rugged rotationally molded polyethylene housing, commercial-grade vacuum motors, and large transport wheels, this extractor is engineered for years of dependable professional use.

Compatible with carpet wands, upholstery tools, stair tools, and optional hard floor extraction accessories, the PE310-G15-U provides exceptional versatility across a wide range of commercial cleaning applications.

Purchase confidently from Authorized Powr-Flite Dealer Ace Vacuums, your trusted source for genuine Powr-Flite commercial carpet extractors, replacement parts, accessories, and expert technical support.


Expert Recommendation

Our commercial cleaning specialists recommend the Powr-Flite PE310-G15-U for professionals who require maximum cleaning capacity, heated extraction, adjustable pressure, and superior productivity for large commercial carpet cleaning projects.

Recommended for:

  • Professional carpet cleaning companies
  • Restoration contractors
  • Hotels and resorts
  • Healthcare facilities
  • Schools and universities
  • Office buildings
  • Government facilities
  • Property management companies
  • Janitorial contractors
  • Commercial cleaning professionals

Best For

  • Commercial carpet extraction
  • Heated carpet cleaning
  • Large-area carpet maintenance
  • Deep stain removal
  • Upholstery cleaning
  • Water damage restoration
  • Hard floor extraction (with compatible tools)
  • High-volume commercial cleaning

Not Ideal For

  • Dry vacuuming
  • Residential light-duty cleaning
  • Outdoor pressure washing
  • Hazardous material recovery

Key Features

  • Adjustable 500 PSI solution pump
  • Dual-element in-line heater
  • Heated extraction technology
  • Large 15-gallon solution tank
  • Large 15-gallon recovery tank
  • Commercial vacuum recovery system
  • Heavy-duty rotationally molded polyethylene housing
  • Large transport wheels
  • Ergonomic operator controls
  • Professional-grade extraction performance
  • Compatible with carpet and upholstery tools
  • Genuine Powr-Flite quality

What Makes This Model Stand Out

The Powr-Flite PE310-G15-U combines heated cleaning technology, 500 PSI adjustable solution pressure, and 15-gallon tanks for maximum productivity in demanding commercial environments. Its large-capacity tanks reduce downtime, while the dual-element heater improves cleaning effectiveness by delivering heated solution that removes stubborn soil, grease, and stains more efficiently than cold-water extraction.


Product Comparisons

Powr-Flite PE310-G15-U vs Standard Commercial Extractor

Powr-Flite PE310-G15-U

  • Heated extraction
  • 500 PSI adjustable pressure
  • Large 15-gallon tanks
  • Professional-grade vacuum recovery
  • Maximum commercial productivity

Standard Commercial Extractor

  • Lower PSI
  • Ambient water cleaning
  • Smaller tanks
  • More frequent refilling
  • Standard productivity

Powr-Flite PE310-G15-U vs Residential Carpet Cleaner

Powr-Flite PE310-G15-U

  • Commercial-grade performance
  • Heated cleaning
  • Large-capacity tanks
  • Adjustable pressure
  • Heavy-duty construction

Residential Cleaner

  • Consumer-grade performance
  • Small tanks
  • Lower pressure
  • Residential-duty design

Questions Buyers Commonly Ask

Why choose a heated carpet extractor?

Heated extraction improves cleaning performance by helping dissolve oils, grease, and stubborn soil while enhancing detergent effectiveness.

Can the PE310-G15-U clean upholstery?

Yes. With compatible upholstery tools, it effectively cleans furniture, office seating, stairs, and automotive interiors.

Is the pressure adjustable?

Yes. The 500 PSI adjustable solution pump allows operators to customize pressure based on carpet type, upholstery fabric, and cleaning application.


Technical Specifications

Specification Details
Brand Powr-Flite
Model PE310-G15-U
Product Type Heated Commercial Carpet Extractor
Maximum Solution Pressure 500 PSI
Heating System Dual-Element In-Line Heater
Solution Tank Capacity 15 Gallons
Recovery Tank Capacity 15 Gallons
Housing Rotationally Molded Polyethylene
Application Carpet & Upholstery Extraction
Recommended Use Commercial Cleaning
Authorized Dealer Ace Vacuums

Ideal Buyers

Perfect for:

  • Professional carpet cleaning companies
  • Restoration contractors
  • Janitorial companies
  • Hotels
  • Schools
  • Hospitals
  • Property managers
  • Office maintenance teams
  • Commercial cleaning professionals

Why Buy from Ace Vacuums

When you purchase from Authorized Powr-Flite Dealer Ace Vacuums, you receive:

  • Genuine Powr-Flite commercial equipment
  • Expert product consultation
  • Competitive pricing
  • Fast nationwide shipping
  • Outstanding customer support
  • Genuine replacement parts and accessories
  • Professional cleaning equipment expertise

Available Online & In-Store

The Powr-Flite 15 Gallon 500 PSI Heated Carpet Extractor with Dual Element Heater – Part #PE310-G15-U is available online and in-store through Authorized Powr-Flite Dealer Ace Vacuums.

Shop Online

  • Secure online ordering
  • Fast nationwide shipping
  • Genuine Powr-Flite products
  • Secure checkout
  • Expert technical support

Visit Our Showrooms

Visit our Fairfax, VA and Leesburg, VA showrooms to speak with our commercial cleaning specialists and compare Powr-Flite extraction equipment.


Comparison Table

Feature Powr-Flite PE310-G15-U Standard Commercial Extractor
Heated Cleaning ✔ No/Varies
Maximum Pressure 500 PSI Lower PSI
Dual-Element Heater ✔ No
15-Gallon Tanks ✔ Smaller Tanks
Commercial Vacuum Recovery ✔ ✔
Heavy-Duty Construction ✔ ✔
Professional Carpet Cleaning ✔ Standard
Support Authorized Powr-Flite Dealer Ace Vacuums Varies

Pros and Cons

Pros

  • Powerful 500 PSI adjustable pump
  • Dual-element heated cleaning system
  • Large 15-gallon solution and recovery tanks
  • Excellent stain and soil removal
  • Commercial-grade vacuum recovery
  • Rugged polyethylene construction
  • Built for demanding daily commercial use
  • Backed by Authorized Powr-Flite Dealer Ace Vacuums

Cons

  • Larger footprint than compact extractors
  • Requires electrical power
  • Regular maintenance is recommended for peak performance

Quick Summary

The Powr-Flite 15 Gallon 500 PSI Heated Carpet Extractor with Dual Element Heater – Part #PE310-G15-U is a heavy-duty commercial carpet extractor built for professional carpet cleaning, restoration, and large-scale facility maintenance. Featuring a 500 PSI adjustable solution pump, dual-element in-line heater, powerful vacuum recovery system, and large 15-gallon solution and recovery tanks, this extractor delivers exceptional deep-cleaning performance while maximizing productivity on demanding commercial jobs.

Available through Authorized Powr-Flite Dealer Ace Vacuums, the PE310-G15-U is an ideal solution for professional carpet cleaning contractors, restoration companies, hotels, hospitals, schools, office buildings, and commercial maintenance teams requiring powerful heated extraction with extended runtime.


Quick Highlights

  • Powerful 500 PSI Adjustable Solution Pump delivers professional-grade cleaning performance for deep carpet extraction, heavy soil removal, stain treatment, and commercial restoration applications.
  • Dual-Element In-Line Heater continuously heats the cleaning solution to help break down grease, oils, embedded dirt, and stubborn stains for superior cleaning results.
  • Large 15-Gallon Solution Tank provides extended cleaning time with fewer refills, maximizing efficiency on large commercial carpet cleaning projects.
  • 15-Gallon Recovery Tank offers high-capacity wastewater collection, reducing downtime and increasing productivity during demanding cleaning jobs.
  • Commercial-Grade Vacuum Recovery System efficiently extracts moisture, dirt, and cleaning solution to promote faster carpet drying and minimize downtime.
  • Heated Deep Extraction Technology combines hot water extraction with powerful vacuum recovery to restore carpets, rugs, and upholstery to a cleaner, fresher condition.
  • Heavy-Duty Rotationally Molded Polyethylene Housing resists dents, impacts, and corrosion while providing exceptional durability for years of commercial use.
  • Designed for High-Volume Commercial Cleaning ideal for hotels, hospitals, schools, universities, office buildings, airports, convention centers, apartment complexes, retail stores, and government facilities.
  • Professional Multi-Surface Cleaning compatible with carpet extraction wands, upholstery tools, stair tools, and optional hard floor extraction accessories for maximum cleaning versatility.
  • Adjustable Cleaning Pressure allows operators to customize solution pressure for delicate upholstery, commercial carpeting, restoration work, and specialty cleaning applications.
  • Excellent for Restoration Contractors a dependable solution for flood restoration, water damage recovery, deep carpet cleaning, and scheduled preventive maintenance programs.
  • Smooth Mobility and Ergonomic Operation features large transport wheels and an ergonomic handle for easy movement throughout commercial facilities and multiple job sites.
  • Built for Long-Term Commercial Reliability premium commercial components are engineered to deliver dependable performance through years of demanding professional cleaning.
  • Backed by Authorized Powr-Flite Dealer Ace Vacuums for genuine Powr-Flite commercial cleaning equipment, expert product guidance, competitive pricing, fast nationwide shipping, genuine replacement parts, and exceptional customer support.

Product Overview

The Powr-Flite PE310-G15-U Heated Carpet Extractor combines professional-grade extraction power with heated cleaning technology to tackle heavily soiled carpets and upholstery. Its 500 PSI adjustable solution pump provides outstanding cleaning versatility, while the dual-element heater delivers continuous heated solution that improves detergent effectiveness, loosens embedded soil, and enhances stain removal.

Its 15-gallon solution and recovery tanks significantly reduce downtime by minimizing refill and dumping frequency, making the PE310-G15-U ideal for large commercial facilities and extended cleaning jobs. Built with a rugged rotationally molded polyethylene housing, commercial-grade vacuum motors, and large transport wheels, this extractor is engineered for years of dependable professional use.

Compatible with carpet wands, upholstery tools, stair tools, and optional hard floor extraction accessories, the PE310-G15-U provides exceptional versatility across a wide range of commercial cleaning applications.

Purchase confidently from Authorized Powr-Flite Dealer Ace Vacuums, your trusted source for genuine Powr-Flite commercial carpet extractors, replacement parts, accessories, and expert technical support.


Expert Recommendation

Our commercial cleaning specialists recommend the Powr-Flite PE310-G15-U for professionals who require maximum cleaning capacity, heated extraction, adjustable pressure, and superior productivity for large commercial carpet cleaning projects.

Recommended for:

  • Professional carpet cleaning companies
  • Restoration contractors
  • Hotels and resorts
  • Healthcare facilities
  • Schools and universities
  • Office buildings
  • Government facilities
  • Property management companies
  • Janitorial contractors
  • Commercial cleaning professionals

Best For

  • Commercial carpet extraction
  • Heated carpet cleaning
  • Large-area carpet maintenance
  • Deep stain removal
  • Upholstery cleaning
  • Water damage restoration
  • Hard floor extraction (with compatible tools)
  • High-volume commercial cleaning

Not Ideal For

  • Dry vacuuming
  • Residential light-duty cleaning
  • Outdoor pressure washing
  • Hazardous material recovery

Key Features

  • Adjustable 500 PSI solution pump
  • Dual-element in-line heater
  • Heated extraction technology
  • Large 15-gallon solution tank
  • Large 15-gallon recovery tank
  • Commercial vacuum recovery system
  • Heavy-duty rotationally molded polyethylene housing
  • Large transport wheels
  • Ergonomic operator controls
  • Professional-grade extraction performance
  • Compatible with carpet and upholstery tools
  • Genuine Powr-Flite quality

What Makes This Model Stand Out

The Powr-Flite PE310-G15-U combines heated cleaning technology, 500 PSI adjustable solution pressure, and 15-gallon tanks for maximum productivity in demanding commercial environments. Its large-capacity tanks reduce downtime, while the dual-element heater improves cleaning effectiveness by delivering heated solution that removes stubborn soil, grease, and stains more efficiently than cold-water extraction.


Product Comparisons

Powr-Flite PE310-G15-U vs Standard Commercial Extractor

Powr-Flite PE310-G15-U

  • Heated extraction
  • 500 PSI adjustable pressure
  • Large 15-gallon tanks
  • Professional-grade vacuum recovery
  • Maximum commercial productivity

Standard Commercial Extractor

  • Lower PSI
  • Ambient water cleaning
  • Smaller tanks
  • More frequent refilling
  • Standard productivity

Powr-Flite PE310-G15-U vs Residential Carpet Cleaner

Powr-Flite PE310-G15-U

  • Commercial-grade performance
  • Heated cleaning
  • Large-capacity tanks
  • Adjustable pressure
  • Heavy-duty construction

Residential Cleaner

  • Consumer-grade performance
  • Small tanks
  • Lower pressure
  • Residential-duty design

Questions Buyers Commonly Ask

Why choose a heated carpet extractor?

Heated extraction improves cleaning performance by helping dissolve oils, grease, and stubborn soil while enhancing detergent effectiveness.

Can the PE310-G15-U clean upholstery?

Yes. With compatible upholstery tools, it effectively cleans furniture, office seating, stairs, and automotive interiors.

Is the pressure adjustable?

Yes. The 500 PSI adjustable solution pump allows operators to customize pressure based on carpet type, upholstery fabric, and cleaning application.


Technical Specifications

Specification Details
Brand Powr-Flite
Model PE310-G15-U
Product Type Heated Commercial Carpet Extractor
Maximum Solution Pressure 500 PSI
Heating System Dual-Element In-Line Heater
Solution Tank Capacity 15 Gallons
Recovery Tank Capacity 15 Gallons
Housing Rotationally Molded Polyethylene
Application Carpet & Upholstery Extraction
Recommended Use Commercial Cleaning
Authorized Dealer Ace Vacuums

Ideal Buyers

Perfect for:

  • Professional carpet cleaning companies
  • Restoration contractors
  • Janitorial companies
  • Hotels
  • Schools
  • Hospitals
  • Property managers
  • Office maintenance teams
  • Commercial cleaning professionals

Why Buy from Ace Vacuums

When you purchase from Authorized Powr-Flite Dealer Ace Vacuums, you receive:

  • Genuine Powr-Flite commercial equipment
  • Expert product consultation
  • Competitive pricing
  • Fast nationwide shipping
  • Outstanding customer support
  • Genuine replacement parts and accessories
  • Professional cleaning equipment expertise

Available Online & In-Store

The Powr-Flite 15 Gallon 500 PSI Heated Carpet Extractor with Dual Element Heater – Part #PE310-G15-U is available online and in-store through Authorized Powr-Flite Dealer Ace Vacuums.

Shop Online

  • Secure online ordering
  • Fast nationwide shipping
  • Genuine Powr-Flite products
  • Secure checkout
  • Expert technical support

Visit Our Showrooms

Visit our Fairfax, VA and Leesburg, VA showrooms to speak with our commercial cleaning specialists and compare Powr-Flite extraction equipment.


Comparison Table

Feature Powr-Flite PE310-G15-U Standard Commercial Extractor
Heated Cleaning ✔ No/Varies
Maximum Pressure 500 PSI Lower PSI
Dual-Element Heater ✔ No
15-Gallon Tanks ✔ Smaller Tanks
Commercial Vacuum Recovery ✔ ✔
Heavy-Duty Construction ✔ ✔
Professional Carpet Cleaning ✔ Standard
Support Authorized Powr-Flite Dealer Ace Vacuums Varies

Pros and Cons

Pros

  • Powerful 500 PSI adjustable pump
  • Dual-element heated cleaning system
  • Large 15-gallon solution and recovery tanks
  • Excellent stain and soil removal
  • Commercial-grade vacuum recovery
  • Rugged polyethylene construction
  • Built for demanding daily commercial use
  • Backed by Authorized Powr-Flite Dealer Ace Vacuums

Cons

  • Larger footprint than compact extractors
  • Requires electrical power
  • Regular maintenance is recommended for peak performance

Frequently Asked Questions

1. What is the Powr-Flite 15 Gallon 500 PSI Heated Carpet Extractor with Dual Element Heater – Part #PE310-G15-U designed for?

It is designed for professional carpet and upholstery extraction, providing high-pressure cleaning and heated solution delivery to help remove embedded dirt, stains, and moisture.

2. What is the maximum pressure of the extractor?

The extractor provides up to 500 PSI, giving professional cleaners strong solution pressure for demanding carpet and upholstery cleaning applications.

3. What is the tank capacity?

It features a 15-gallon solution tank, providing substantial capacity for professional cleaning jobs.

4. What is the benefit of the dual element heater?

The dual element heater helps heat the cleaning solution for hot-water extraction, supporting effective soil and stain removal from suitable carpet and upholstery surfaces.

5. Is this extractor suitable for commercial carpet cleaning?

Yes. It is designed for professional carpet cleaners, janitorial teams, facility-maintenance personnel, hotels, offices, and other commercial environments.

6. Can the machine be used for upholstery cleaning?

Yes. With the appropriate upholstery tool and cleaning procedure, it can be used for suitable upholstery and fabric-cleaning applications.

7. Does the Powr-Flite 15 Gallon 500 PSI Heated Carpet Extractor with Dual Element Heater – Part #PE310-G15-U provide heated extraction?

Yes. Its integrated dual element heating system is designed to provide heated cleaning solution for hot-water extraction applications.

8. Can this extractor help remove heavily embedded dirt?

Yes. The combination of heated solution, high-pressure delivery, and extraction can help loosen and remove embedded soil from compatible carpets and upholstery.

9. Is the extractor suitable for large cleaning jobs?

Yes. Its 15-gallon capacity and professional extraction capabilities make it suitable for demanding commercial and contract-cleaning applications.

10. Can it help reduce carpet drying time?

Yes. Effective extraction removes used cleaning solution and excess moisture from carpets, which can help support faster drying when appropriate cleaning procedures are followed.

11. Is 500 PSI suitable for all carpets?

Not necessarily. Cleaning pressure should be selected according to the carpet fiber, construction, backing, and manufacturer's recommendations. Excessive pressure can damage unsuitable materials.

12. Who can benefit most from this heated carpet extractor?

Professional carpet-cleaning contractors, janitorial companies, hotels, offices, schools, property managers, and facility-maintenance teams can benefit from its high-pressure heated extraction capabilities.

13. Does the extractor require special cleaning solutions?

Users should select carpet-extraction solutions that are compatible with the machine and the carpet or upholstery being cleaned. Always follow the cleaning-solution and equipment manufacturer's instructions.

14. Is professional training recommended for operating this extractor?

Yes. Users should understand appropriate pressure settings, temperature requirements, cleaning solutions, and extraction techniques before operating professional heated extraction equipment.

15. Why should I buy from Authorized extractors Dealer Ace Vacuums?

Purchasing from Authorized extractors Dealer Ace Vacuums helps customers obtain genuine Powr-Flite extraction equipment, authentic replacement components, reliable product support, and dependable purchasing assistance.

Visit Our Showrooms

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📍 AceVacuums Fairfax (DMV Hub)

Address: 11110 Main St, Fairfax, VA 22030
Landmark: Opposite Havertys Furniture Store
Best for: Bethesda, Potomac, Arlington, NW Washington D.C.

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Address: 300 Fort Evans Rd NE, Suite 104, Leesburg, VA 20176
Landmark: Next to Home Depot in Leesburg
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Shipping, Return & Refund Policy

Shipping Policy

In-stock merchandise generally ships from our Leesburg, Virginia location within 3–5 business days. Processing time is separate from carrier transit time and is not a guaranteed delivery date. Weekends and holidays can affect timing. Special-order, backordered or unavailable items may take longer; contact us to confirm timing before purchase when a deadline matters.

Shipping options and charges are shown at checkout. After dispatch, follow the carrier's tracking updates. Weather, carrier delays, order verification and inventory confirmation may affect delivery. Inspect packages promptly and retain packaging if there is damage or an incorrect or missing item.

Returns and refunds

Eligible unused items have a 30-calendar-day return request window for refunds or exchanges, measured from delivery or in-store purchase. Return authorization is required. Final-sale exclusions, the 15% restocking fee for change-of-mind returns and shipping responsibilities are explained in our Return and Refund Policy. That policy is the governing source for return eligibility and fees.

For shipping or return help, email sales@acevacuums.com or call 703-997-9292.


30-Day Returns, Refunds and Exchanges

Updated September 27, 2026. Request a return for an eligible unused item within 30 calendar days of delivery (or purchase for items collected in store). Eligible returns may be refunded to the original payment method or exchanged, subject to availability. The same 30-day request window applies to both refunds and exchanges; there is no separate seven-day or 15-day refund deadline.

Eligibility and authorization

Items must be unused, clean, complete and in their original packaging with all accessories, manuals and proof of purchase. Contact sales@acevacuums.com or 703-997-9292 before sending anything back. Include your order number, item and reason for return. We will confirm eligibility, charges and return instructions. Unapproved or cash-on-delivery returns are not accepted.

Fees and shipping

For an approved change-of-mind return, a 15% restocking fee applies to the returned merchandise price. Original shipping charges are not refundable and the customer pays return shipping. These charges do not apply to an approved return caused by our shipping error or a damaged/defective item claim. Contact us first so we can arrange the appropriate remedy and shipping instructions. Do not assume a prepaid label is included.

Final-sale and excluded items

Air purifiers; discounted, clearance, trade-in, holiday-sale and price-matched purchases; gift cards; custom or special-order products; electrical parts; used or installed items; opened cleaning solutions; and used bags, filters, belts or other consumables are not eligible for change-of-mind returns. Other items clearly marked final sale at purchase are also excluded. An opened box alone does not disqualify an otherwise eligible unused, complete item, but consumables and cleaning solutions must remain unopened.

Damaged, defective, incorrect or missing items; recalls

Inspect your order promptly and contact us as soon as you discover a problem, with your order number and photos where helpful. Keep the packaging. Change-of-mind exclusions and deadlines do not remove applicable defect, warranty, recall or statutory rights. Warranty coverage requires evaluation under the manufacturer's terms; dealer status does not guarantee free repair. Recalled products must follow the manufacturer's recall process.

Refund timing and exchanges

After we receive and inspect the return, we will notify you of approval or the reason it cannot be accepted. Approved refunds are issued to the original payment method within 10 business days of approval; your bank may take additional time to post them. Contact us if more than 15 business days have passed since approval. Exchanges require authorization and replacement availability; any price difference and applicable charges will be explained before processing.

Applicable rights and earlier purchases

This policy applies to online and in-store purchases. We will honor more favorable written return terms provided with an earlier purchase. Applicable consumer rights remain unaffected. Where the European Union 14-day cancellation right applies, customers may cancel or return eligible orders within 14 days of receipt, subject to applicable legal exceptions, without giving a reason.


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