Miele Triflex HX3 Cat & Dog Vacuum | 12878470

Miele Triflex HX3 Cat & Dog Vacuum | 12878470

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$999.00
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Quick Summary

The Miele Triflex HX3 Cat & Dog is a cordless stick vacuum designed for everyday floor cleaning and pet-hair pickup. Its Electro Compact brush is intended for removing pet hair, while the MultiFloor XXL electrobrush includes BrilliantLight LED illumination to help reveal dust.

A 3-in-1 design lets you configure the PowerUnit for comfort, reach, or compact cleaning. The display shows the selected cleaning mode and remaining battery time, while FloorDetect adjusts power for different flooring types.

  • Up to 70 minutes of runtime at Low power with the PowerUnit used solo.
  • Up to 38 minutes at Low power or 15 minutes at High power with electrical accessories attached.
  • HEPA lifetime filter with stated exhaust-air filtration performance of 99.999%.
  • Electro Compact brush for pet hair, plus a MultiFloor XXL electrobrush with BrilliantLight.
  • Includes a 2,500 mAh rechargeable lithium-ion battery and wall mount.

Product Overview

The Miele Triflex HX3 Cat & Dog combines cordless convenience with a floorhead and handheld brush setup aimed at homes with pets. Its HX-EC 10 Electro Compact brush is included specifically for pet-hair removal, while the MultiFloor XXL electrobrush handles routine floor cleaning and adds BrilliantLight illumination.

Its exchangeable lithium-ion battery provides up to 70 minutes of Low-power runtime when the PowerUnit is used solo. That figure changes when electrical accessories are attached: Miele lists up to 38 minutes at Low and 15 minutes at High, so the display is useful for planning longer cleaning sessions.

The Triflex platform's 3-in-1 configuration lets you move the PowerUnit for different tasks. Comfort mode is intended for convenient handling, Reach mode supports cleaning with the PowerUnit at the top, and Compact mode is designed for quick PowerUnit-solo cleaning.


Expert Recommendation

We recommend this model for pet owners who want one cordless machine with a dedicated pet-hair brush, a full-size multi-floor electrobrush, and a removable battery. It is also a practical choice for shoppers who value a visible runtime display, automatic floor detection, and a HEPA lifetime filter.

A different Miele vacuum type may be a better fit if your priority is a particular corded format or a larger cleaning system, but the supplied information does not identify a specific sibling model for a direct feature-by-feature comparison. For that decision, Ace Vacuums can help compare the Triflex HX3 with other Miele floor-care formats in person.


Best For

Pet Owners

The included HX-EC 10 Electro Compact brush is designed for removing pet hair. The MultiFloor XXL electrobrush adds a full-size option for everyday floor cleaning.

Allergy Sufferers

The HEPA lifetime exhaust filter has stated filtration performance of 99.999%. Miele identifies the filter as suitable for allergy-focused cleaning.

Hardwood Floors

FloorDetect senses flooring and adjusts power, while the MultiFloor XXL electrobrush is supplied for multi-floor cleaning.

Carpet and Rugs

The electronic power controls and Boost mode provide selectable cleaning intensity for different surfaces and heavily soiled areas.

Apartments

The cordless design, Compact configuration, free-standing function, and wall mount support quick cleaning and convenient storage.

Stairs

The cordless format and 3-in-1 design can make stair cleaning more flexible than a machine that must remain connected to an outlet.


Not Ideal For

  • It may not be the right choice for shoppers who need the longest runtime while using powered accessories, since the stated figure is 38 minutes at Low and 15 minutes at High in that configuration.
  • The 240-minute recharge time may require planning between longer cleaning sessions.
  • At 8 pounds, it may feel heavier than some compact cordless options, especially during extended above-floor cleaning.
  • The dust container must be emptied periodically, and the supplied information does not provide a larger-capacity alternative.

Key Features

  • Pet Hair Brush: The included HX-EC 10 Electro Compact brush is designed to pick up pet hair and dirt.
  • Floor Detection: FloorDetect identifies flooring and adjusts the vacuum's power setting.
  • HEPA Filtration: The maintenance-free HEPA lifetime filter provides stated exhaust-air filtration performance of 99.999%.
  • 3-in-1 Design: The PowerUnit can be configured for Comfort, Reach, or Compact cleaning positions.
  • Illuminated Floorhead: The MultiFloor XXL electrobrush uses BrilliantLight LED lighting to help make dust easier to see.
  • Runtime Display: The display shows the selected cleaning mode and remaining battery time during use.
  • Twist2open Emptying: Twist2open helps release dust from the container for hygienic emptying.

What Makes This Model Stand Out

The most useful distinction is the combination of a pet-hair tool and Miele's 3-in-1 Triflex layout. You can use the PowerUnit in different positions instead of treating the vacuum as a single fixed configuration, which helps when moving between floors, furniture, and tighter areas.

The display and FloorDetect features also make the HX3 more information-focused than a basic cordless stick vacuum. You can see the remaining battery time, select among the cleaning modes, and let the vacuum adjust power for detected flooring.


Product Comparisons

Triflex HX3 vs a Miele Cordless Stick Vacuum Without a Pet-Hair Tool

The HX3 Cat & Dog package includes the HX-EC 10 Electro Compact brush for pet hair as well as the MultiFloor XXL electrobrush. If a different cordless package does not include that dedicated tool, the HX3 may be the more direct choice for homes with shedding pets.

Stick vs Canister

The Triflex HX3 is cordless, uses a 0.5-liter dust container, and can be configured in three ways. A canister vacuum uses a separate floorhead connected to the canister and may be preferable when you want a traditional corded cleaning format; the supplied facts do not provide a specific Miele canister model for numerical comparison.

Miele vs SEBO

Miele and SEBO offer different floor-care formats, and SEBO is known mainly for uprights while Miele is known for canisters as well as cordless products. The HX3 offers cordless operation and a 3-in-1 design; an in-store demonstration can help compare handling and floorhead preferences.

Miele vs Dyson

The HX3 is a cordless, bagless Miele vacuum with a dust container, exchangeable battery, HEPA lifetime filter, and 3-in-1 configuration. Dyson makes cordless bagless vacuums as well, but no Dyson model or specifications were supplied here, so a direct numerical comparison would not be appropriate.


Questions Buyers Commonly Ask

Is it worth choosing the Cat & Dog version?

It is a sensible choice if pet hair is a regular cleaning concern because the package includes the HX-EC 10 Electro Compact brush. It also includes the MultiFloor XXL electrobrush, so the pet-hair tool is not the only floor-care attachment.

Can it clean an entire home on one charge?

Miele states a maximum of 70 minutes at Low power with the PowerUnit solo and 38 minutes at Low with electrical accessories. Actual coverage depends on the mode, floorhead, surface, and how continuously the vacuum is used.

Does Boost mode replace the normal cleaning modes?

No. The vacuum has three electronic suction levels and a separate Boost mode for heavily soiled areas. Boost uses more battery than lower-power operation, so the display can help track remaining time.

Is the filter washable?

The supplied information identifies it as a maintenance-free HEPA lifetime filter. It does not state that the filter is washable, so follow Miele's care instructions rather than assuming it can be rinsed.

Can it be stored without leaning it against furniture?

Yes. The product includes a free-standing function and a wall mount. The 3-in-1 design also supports compact storage with the PowerUnit solo.


Technical Specifications

Specification Details
Model Triflex HX3 Cat & Dog
Product type Cordless stick vacuum cleaner
Product line Triflex HX3
Manufacturer material number 12878470
EAN 4002516922551
Color Obsidian Black
Motor Digital Efficiency Motor
Suction settings Electronic suction power setting with 3 levels
Boost mode Yes
Battery Exchangeable 25.2-volt lithium-ion battery
Battery capacity 2,500 mAh
Dust container volume 0.5 L
Filter HEPA lifetime exhaust filter
Sound level 74 dB
Weight 8 lb (3.6 kg)
Dimensions 10 1/4 in. W x 51 1/8 in. H x 11 in. D
Runtime, PowerUnit solo Up to 70 minutes at Low power
Runtime with electrical accessories Up to 38 minutes at Low power and 15 minutes at High power
Recharge time 240 minutes
Stated cleaning area 160 m²
Included floorhead MultiFloor XXL SEB 436 electrobrush with BrilliantLight
Included pet-hair tool HX-EC 10 Electro Compact brush
Included accessories HX-DB dust brush, XL HX-UN upholstery nozzle, and HX-CN crevice nozzle
Included storage HX-AH accessory storage and wall mount
Manufacturing information Developed and manufactured in Germany by Miele & Cie. KG

Ideal Buyers

  • Pet owners who want a dedicated pet-hair brush.
  • Apartment residents or quick-clean users who prefer cordless operation.
  • Allergy-conscious shoppers looking for a HEPA lifetime filter.
  • Users who want visible remaining-runtime information while cleaning.
  • Households with mixed flooring that can benefit from FloorDetect and a multi-floor electrobrush.

Why Buy from Ace Vacuums

Ace Vacuums offers genuine OEM Miele products with expert support.

  • Authorized Miele Dealer Ace Vacuums with stores in Fairfax and Leesburg, Virginia
  • Genuine Miele products, sourced through authorized Miele channels
  • Authorized warranty service and in-house repairs at both stores
  • Help choosing the right bags, filters and attachments for your model
  • Both stores open 7 days a week

Available Online & In-Store

Order online or see the Miele Triflex HX3 Cat & Dog in person at either Ace Vacuums store. Our team can demonstrate the machine and help you choose the right accessories and supplies.

  • Fairfax: 11110 Main St, Fairfax, VA 22030. Call 703-997-9292 ext. 1
  • Leesburg: 300 Fort Evans Rd NE, Leesburg, VA 20176. Call 703-997-9292 ext. 2

Comparison Table

Feature Miele Triflex HX3 Cat & Dog Traditional corded canister vacuum
Power source Cordless, with an exchangeable lithium-ion battery Corded
Dust collection 0.5-liter dust container Typically uses a canister dust compartment or bag, depending on design
Pet-hair cleaning Includes HX-EC 10 Electro Compact brush Depends on the selected floorhead and accessories
Floor cleaning MultiFloor XXL electrobrush with BrilliantLight Uses a separate floorhead connected to the canister
Configuration Patented 3-in-1 design with Comfort, Reach, and Compact modes Separate canister and hose format
Filtration HEPA lifetime exhaust filter with stated 99.999% filtration performance Depends on the specific model and filter system
Runtime or power Up to 70 minutes at Low with PowerUnit solo; up to 38 minutes at Low with electrical accessories Continuous power while connected to an outlet
Storage Free-standing function and included wall mount Usually stored as a canister, hose, and floorhead assembly

Pros and Cons

Pros

  • Dedicated HX-EC 10 Electro Compact brush for pet hair.
  • 3-in-1 design supports Comfort, Reach, and Compact cleaning positions.
  • HEPA lifetime exhaust filter with stated 99.999% filtration performance.
  • FloorDetect and a display add automatic adjustment and runtime visibility.
  • Includes a full accessory set, wall mount, and exchangeable battery.

Cons

  • The maximum 70-minute runtime applies only to Low power with the PowerUnit solo.
  • Runtime drops to up to 15 minutes at High power with electrical accessories attached.
  • A 240-minute recharge time may require planning between cleaning sessions.
  • The 8-pound weight may feel substantial during longer handheld or above-floor cleaning.

Frequently Asked Questions

Is the Miele Triflex HX3 Cat & Dog good for pet hair?

Yes. The package includes the HX-EC 10 Electro Compact brush, which Miele identifies for removing pet hair. The MultiFloor XXL electrobrush is also included for general floor cleaning.

How long does the battery last?

Runtime is up to 70 minutes at Low power when using the PowerUnit solo. With electrical accessories attached, the stated runtime is up to 38 minutes at Low and 15 minutes at High.

Does the vacuum have a removable battery?

Yes. The Triflex HX3 uses an exchangeable lithium-ion battery. The source lists a 25.2-volt battery with a 2,500 mAh nominal capacity.

How long does it take to recharge?

The stated recharge time is 240 minutes.

Does it have a HEPA filter?

Yes. It uses a maintenance-free HEPA lifetime exhaust filter, with stated filtration performance of 99.999% according to the cited test standard.

Is this vacuum bagless?

The vacuum uses a 0.5-liter dust container rather than a dustbag. Twist2open is provided for easier emptying.

What is FloorDetect?

FloorDetect is the vacuum's flooring-detection feature. It detects the floor type and adjusts power accordingly.

What does the display show?

The display shows the selected cleaning mode and remaining battery charge. In Boost mode, it also shows a timer, and charging status can be monitored as a percentage.

Does it have a boost setting?

Yes. Boost mode is intended for faster cleaning of heavily soiled areas. The source lists three electronic suction power levels in addition to Boost mode.

Can the vacuum stand on its own?

The Triflex HX3 has a patented 3-in-1 design with a free-standing function for parking during cleaning breaks and storage.

What cleaning positions does it offer?

Comfort mode is intended for lighter handling, Reach mode places the PowerUnit at the top for extended cleaning flexibility, and Compact mode uses the PowerUnit solo for quick cleaning.

Does the floorhead have lights?

Yes. The included MultiFloor XXL SEB 436 electrobrush has BrilliantLight LED front lighting to help with dust detection.

What accessories are included?

The package includes the MultiFloor XXL electrobrush, HX-EC 10 Electro Compact brush, HX-DB dust brush, XL HX-UN upholstery nozzle, HX-CN crevice nozzle, HX-AH accessory storage, wall mount, and power supply unit.

How much dust does the container hold?

The dust container volume is 0.5 liters.

Is it quiet?

Miele lists the operating volume at 74 dB. Actual perceived sound can vary by power level, floorhead, and cleaning surface.

How much does the vacuum weigh?

The listed weight is 8 pounds, or 3.6 kilograms.

Is the Triflex HX3 Cat & Dog suitable for hardwood floors?

It is equipped with FloorDetect for flooring-based power adjustment and includes the MultiFloor XXL electrobrush. The source specifically describes dust-pickup testing on hard floors with crevices, but floor sensitivity can vary by surface and setting.

Does it come with a warranty?

The supplied product information does not state a warranty length. Contact Ace Vacuums or Miele for current warranty details.

Quick Summary

The Miele Triflex HX3 Cat & Dog is a cordless stick vacuum designed for everyday floor cleaning and pet-hair pickup. Its Electro Compact brush is intended for removing pet hair, while the MultiFloor XXL electrobrush includes BrilliantLight LED illumination to help reveal dust.

A 3-in-1 design lets you configure the PowerUnit for comfort, reach, or compact cleaning. The display shows the selected cleaning mode and remaining battery time, while FloorDetect adjusts power for different flooring types.

  • Up to 70 minutes of runtime at Low power with the PowerUnit used solo.
  • Up to 38 minutes at Low power or 15 minutes at High power with electrical accessories attached.
  • HEPA lifetime filter with stated exhaust-air filtration performance of 99.999%.
  • Electro Compact brush for pet hair, plus a MultiFloor XXL electrobrush with BrilliantLight.
  • Includes a 2,500 mAh rechargeable lithium-ion battery and wall mount.

Product Overview

The Miele Triflex HX3 Cat & Dog combines cordless convenience with a floorhead and handheld brush setup aimed at homes with pets. Its HX-EC 10 Electro Compact brush is included specifically for pet-hair removal, while the MultiFloor XXL electrobrush handles routine floor cleaning and adds BrilliantLight illumination.

Its exchangeable lithium-ion battery provides up to 70 minutes of Low-power runtime when the PowerUnit is used solo. That figure changes when electrical accessories are attached: Miele lists up to 38 minutes at Low and 15 minutes at High, so the display is useful for planning longer cleaning sessions.

The Triflex platform's 3-in-1 configuration lets you move the PowerUnit for different tasks. Comfort mode is intended for convenient handling, Reach mode supports cleaning with the PowerUnit at the top, and Compact mode is designed for quick PowerUnit-solo cleaning.


Expert Recommendation

We recommend this model for pet owners who want one cordless machine with a dedicated pet-hair brush, a full-size multi-floor electrobrush, and a removable battery. It is also a practical choice for shoppers who value a visible runtime display, automatic floor detection, and a HEPA lifetime filter.

A different Miele vacuum type may be a better fit if your priority is a particular corded format or a larger cleaning system, but the supplied information does not identify a specific sibling model for a direct feature-by-feature comparison. For that decision, Ace Vacuums can help compare the Triflex HX3 with other Miele floor-care formats in person.


Best For

Pet Owners

The included HX-EC 10 Electro Compact brush is designed for removing pet hair. The MultiFloor XXL electrobrush adds a full-size option for everyday floor cleaning.

Allergy Sufferers

The HEPA lifetime exhaust filter has stated filtration performance of 99.999%. Miele identifies the filter as suitable for allergy-focused cleaning.

Hardwood Floors

FloorDetect senses flooring and adjusts power, while the MultiFloor XXL electrobrush is supplied for multi-floor cleaning.

Carpet and Rugs

The electronic power controls and Boost mode provide selectable cleaning intensity for different surfaces and heavily soiled areas.

Apartments

The cordless design, Compact configuration, free-standing function, and wall mount support quick cleaning and convenient storage.

Stairs

The cordless format and 3-in-1 design can make stair cleaning more flexible than a machine that must remain connected to an outlet.


Not Ideal For

  • It may not be the right choice for shoppers who need the longest runtime while using powered accessories, since the stated figure is 38 minutes at Low and 15 minutes at High in that configuration.
  • The 240-minute recharge time may require planning between longer cleaning sessions.
  • At 8 pounds, it may feel heavier than some compact cordless options, especially during extended above-floor cleaning.
  • The dust container must be emptied periodically, and the supplied information does not provide a larger-capacity alternative.

Key Features

  • Pet Hair Brush: The included HX-EC 10 Electro Compact brush is designed to pick up pet hair and dirt.
  • Floor Detection: FloorDetect identifies flooring and adjusts the vacuum's power setting.
  • HEPA Filtration: The maintenance-free HEPA lifetime filter provides stated exhaust-air filtration performance of 99.999%.
  • 3-in-1 Design: The PowerUnit can be configured for Comfort, Reach, or Compact cleaning positions.
  • Illuminated Floorhead: The MultiFloor XXL electrobrush uses BrilliantLight LED lighting to help make dust easier to see.
  • Runtime Display: The display shows the selected cleaning mode and remaining battery time during use.
  • Twist2open Emptying: Twist2open helps release dust from the container for hygienic emptying.

What Makes This Model Stand Out

The most useful distinction is the combination of a pet-hair tool and Miele's 3-in-1 Triflex layout. You can use the PowerUnit in different positions instead of treating the vacuum as a single fixed configuration, which helps when moving between floors, furniture, and tighter areas.

The display and FloorDetect features also make the HX3 more information-focused than a basic cordless stick vacuum. You can see the remaining battery time, select among the cleaning modes, and let the vacuum adjust power for detected flooring.


Product Comparisons

Triflex HX3 vs a Miele Cordless Stick Vacuum Without a Pet-Hair Tool

The HX3 Cat & Dog package includes the HX-EC 10 Electro Compact brush for pet hair as well as the MultiFloor XXL electrobrush. If a different cordless package does not include that dedicated tool, the HX3 may be the more direct choice for homes with shedding pets.

Stick vs Canister

The Triflex HX3 is cordless, uses a 0.5-liter dust container, and can be configured in three ways. A canister vacuum uses a separate floorhead connected to the canister and may be preferable when you want a traditional corded cleaning format; the supplied facts do not provide a specific Miele canister model for numerical comparison.

Miele vs SEBO

Miele and SEBO offer different floor-care formats, and SEBO is known mainly for uprights while Miele is known for canisters as well as cordless products. The HX3 offers cordless operation and a 3-in-1 design; an in-store demonstration can help compare handling and floorhead preferences.

Miele vs Dyson

The HX3 is a cordless, bagless Miele vacuum with a dust container, exchangeable battery, HEPA lifetime filter, and 3-in-1 configuration. Dyson makes cordless bagless vacuums as well, but no Dyson model or specifications were supplied here, so a direct numerical comparison would not be appropriate.


Questions Buyers Commonly Ask

Is it worth choosing the Cat & Dog version?

It is a sensible choice if pet hair is a regular cleaning concern because the package includes the HX-EC 10 Electro Compact brush. It also includes the MultiFloor XXL electrobrush, so the pet-hair tool is not the only floor-care attachment.

Can it clean an entire home on one charge?

Miele states a maximum of 70 minutes at Low power with the PowerUnit solo and 38 minutes at Low with electrical accessories. Actual coverage depends on the mode, floorhead, surface, and how continuously the vacuum is used.

Does Boost mode replace the normal cleaning modes?

No. The vacuum has three electronic suction levels and a separate Boost mode for heavily soiled areas. Boost uses more battery than lower-power operation, so the display can help track remaining time.

Is the filter washable?

The supplied information identifies it as a maintenance-free HEPA lifetime filter. It does not state that the filter is washable, so follow Miele's care instructions rather than assuming it can be rinsed.

Can it be stored without leaning it against furniture?

Yes. The product includes a free-standing function and a wall mount. The 3-in-1 design also supports compact storage with the PowerUnit solo.


Technical Specifications

Specification Details
Model Triflex HX3 Cat & Dog
Product type Cordless stick vacuum cleaner
Product line Triflex HX3
Manufacturer material number 12878470
EAN 4002516922551
Color Obsidian Black
Motor Digital Efficiency Motor
Suction settings Electronic suction power setting with 3 levels
Boost mode Yes
Battery Exchangeable 25.2-volt lithium-ion battery
Battery capacity 2,500 mAh
Dust container volume 0.5 L
Filter HEPA lifetime exhaust filter
Sound level 74 dB
Weight 8 lb (3.6 kg)
Dimensions 10 1/4 in. W x 51 1/8 in. H x 11 in. D
Runtime, PowerUnit solo Up to 70 minutes at Low power
Runtime with electrical accessories Up to 38 minutes at Low power and 15 minutes at High power
Recharge time 240 minutes
Stated cleaning area 160 m²
Included floorhead MultiFloor XXL SEB 436 electrobrush with BrilliantLight
Included pet-hair tool HX-EC 10 Electro Compact brush
Included accessories HX-DB dust brush, XL HX-UN upholstery nozzle, and HX-CN crevice nozzle
Included storage HX-AH accessory storage and wall mount
Manufacturing information Developed and manufactured in Germany by Miele & Cie. KG

Ideal Buyers

  • Pet owners who want a dedicated pet-hair brush.
  • Apartment residents or quick-clean users who prefer cordless operation.
  • Allergy-conscious shoppers looking for a HEPA lifetime filter.
  • Users who want visible remaining-runtime information while cleaning.
  • Households with mixed flooring that can benefit from FloorDetect and a multi-floor electrobrush.

Why Buy from Ace Vacuums

Ace Vacuums offers genuine OEM Miele products with expert support.

  • Authorized Miele Dealer Ace Vacuums with stores in Fairfax and Leesburg, Virginia
  • Genuine Miele products, sourced through authorized Miele channels
  • Authorized warranty service and in-house repairs at both stores
  • Help choosing the right bags, filters and attachments for your model
  • Both stores open 7 days a week

Available Online & In-Store

Order online or see the Miele Triflex HX3 Cat & Dog in person at either Ace Vacuums store. Our team can demonstrate the machine and help you choose the right accessories and supplies.

  • Fairfax: 11110 Main St, Fairfax, VA 22030. Call 703-997-9292 ext. 1
  • Leesburg: 300 Fort Evans Rd NE, Leesburg, VA 20176. Call 703-997-9292 ext. 2

Comparison Table

Feature Miele Triflex HX3 Cat & Dog Traditional corded canister vacuum
Power source Cordless, with an exchangeable lithium-ion battery Corded
Dust collection 0.5-liter dust container Typically uses a canister dust compartment or bag, depending on design
Pet-hair cleaning Includes HX-EC 10 Electro Compact brush Depends on the selected floorhead and accessories
Floor cleaning MultiFloor XXL electrobrush with BrilliantLight Uses a separate floorhead connected to the canister
Configuration Patented 3-in-1 design with Comfort, Reach, and Compact modes Separate canister and hose format
Filtration HEPA lifetime exhaust filter with stated 99.999% filtration performance Depends on the specific model and filter system
Runtime or power Up to 70 minutes at Low with PowerUnit solo; up to 38 minutes at Low with electrical accessories Continuous power while connected to an outlet
Storage Free-standing function and included wall mount Usually stored as a canister, hose, and floorhead assembly

Pros and Cons

Pros

  • Dedicated HX-EC 10 Electro Compact brush for pet hair.
  • 3-in-1 design supports Comfort, Reach, and Compact cleaning positions.
  • HEPA lifetime exhaust filter with stated 99.999% filtration performance.
  • FloorDetect and a display add automatic adjustment and runtime visibility.
  • Includes a full accessory set, wall mount, and exchangeable battery.

Cons

  • The maximum 70-minute runtime applies only to Low power with the PowerUnit solo.
  • Runtime drops to up to 15 minutes at High power with electrical accessories attached.
  • A 240-minute recharge time may require planning between cleaning sessions.
  • The 8-pound weight may feel substantial during longer handheld or above-floor cleaning.

Frequently Asked Questions

Is the Miele Triflex HX3 Cat & Dog good for pet hair?

Yes. The package includes the HX-EC 10 Electro Compact brush, which Miele identifies for removing pet hair. The MultiFloor XXL electrobrush is also included for general floor cleaning.

How long does the battery last?

Runtime is up to 70 minutes at Low power when using the PowerUnit solo. With electrical accessories attached, the stated runtime is up to 38 minutes at Low and 15 minutes at High.

Does the vacuum have a removable battery?

Yes. The Triflex HX3 uses an exchangeable lithium-ion battery. The source lists a 25.2-volt battery with a 2,500 mAh nominal capacity.

How long does it take to recharge?

The stated recharge time is 240 minutes.

Does it have a HEPA filter?

Yes. It uses a maintenance-free HEPA lifetime exhaust filter, with stated filtration performance of 99.999% according to the cited test standard.

Is this vacuum bagless?

The vacuum uses a 0.5-liter dust container rather than a dustbag. Twist2open is provided for easier emptying.

What is FloorDetect?

FloorDetect is the vacuum's flooring-detection feature. It detects the floor type and adjusts power accordingly.

What does the display show?

The display shows the selected cleaning mode and remaining battery charge. In Boost mode, it also shows a timer, and charging status can be monitored as a percentage.

Does it have a boost setting?

Yes. Boost mode is intended for faster cleaning of heavily soiled areas. The source lists three electronic suction power levels in addition to Boost mode.

Can the vacuum stand on its own?

The Triflex HX3 has a patented 3-in-1 design with a free-standing function for parking during cleaning breaks and storage.

What cleaning positions does it offer?

Comfort mode is intended for lighter handling, Reach mode places the PowerUnit at the top for extended cleaning flexibility, and Compact mode uses the PowerUnit solo for quick cleaning.

Does the floorhead have lights?

Yes. The included MultiFloor XXL SEB 436 electrobrush has BrilliantLight LED front lighting to help with dust detection.

What accessories are included?

The package includes the MultiFloor XXL electrobrush, HX-EC 10 Electro Compact brush, HX-DB dust brush, XL HX-UN upholstery nozzle, HX-CN crevice nozzle, HX-AH accessory storage, wall mount, and power supply unit.

How much dust does the container hold?

The dust container volume is 0.5 liters.

Is it quiet?

Miele lists the operating volume at 74 dB. Actual perceived sound can vary by power level, floorhead, and cleaning surface.

How much does the vacuum weigh?

The listed weight is 8 pounds, or 3.6 kilograms.

Is the Triflex HX3 Cat & Dog suitable for hardwood floors?

It is equipped with FloorDetect for flooring-based power adjustment and includes the MultiFloor XXL electrobrush. The source specifically describes dust-pickup testing on hard floors with crevices, but floor sensitivity can vary by surface and setting.

Does it come with a warranty?

The supplied product information does not state a warranty length. Contact Ace Vacuums or Miele for current warranty details.

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Address: 300 Fort Evans Rd NE, Suite 104, Leesburg, VA 20176
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Best for: Ashburn, Sterling, Frederick MD, Loudoun County

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Shipping, Return & Refund Policy

Shipping Policy

In-stock merchandise generally ships from our Leesburg, Virginia location within 3–5 business days. Processing time is separate from carrier transit time and is not a guaranteed delivery date. Weekends and holidays can affect timing. Special-order, backordered or unavailable items may take longer; contact us to confirm timing before purchase when a deadline matters.

Shipping options and charges are shown at checkout. After dispatch, follow the carrier's tracking updates. Weather, carrier delays, order verification and inventory confirmation may affect delivery. Inspect packages promptly and retain packaging if there is damage or an incorrect or missing item.

Returns and refunds

Eligible unused items have a 30-calendar-day return request window for refunds or exchanges, measured from delivery or in-store purchase. Return authorization is required. Final-sale exclusions, the 15% restocking fee for change-of-mind returns and shipping responsibilities are explained in our Return and Refund Policy. That policy is the governing source for return eligibility and fees.

For shipping or return help, email sales@acevacuums.com or call 703-997-9292.


30-Day Returns, Refunds and Exchanges

Updated September 27, 2026. Request a return for an eligible unused item within 30 calendar days of delivery (or purchase for items collected in store). Eligible returns may be refunded to the original payment method or exchanged, subject to availability. The same 30-day request window applies to both refunds and exchanges; there is no separate seven-day or 15-day refund deadline.

Eligibility and authorization

Items must be unused, clean, complete and in their original packaging with all accessories, manuals and proof of purchase. Contact sales@acevacuums.com or 703-997-9292 before sending anything back. Include your order number, item and reason for return. We will confirm eligibility, charges and return instructions. Unapproved or cash-on-delivery returns are not accepted.

Fees and shipping

For an approved change-of-mind return, a 15% restocking fee applies to the returned merchandise price. Original shipping charges are not refundable and the customer pays return shipping. These charges do not apply to an approved return caused by our shipping error or a damaged/defective item claim. Contact us first so we can arrange the appropriate remedy and shipping instructions. Do not assume a prepaid label is included.

Final-sale and excluded items

Air purifiers; discounted, clearance, trade-in, holiday-sale and price-matched purchases; gift cards; custom or special-order products; electrical parts; used or installed items; opened cleaning solutions; and used bags, filters, belts or other consumables are not eligible for change-of-mind returns. Other items clearly marked final sale at purchase are also excluded. An opened box alone does not disqualify an otherwise eligible unused, complete item, but consumables and cleaning solutions must remain unopened.

Damaged, defective, incorrect or missing items; recalls

Inspect your order promptly and contact us as soon as you discover a problem, with your order number and photos where helpful. Keep the packaging. Change-of-mind exclusions and deadlines do not remove applicable defect, warranty, recall or statutory rights. Warranty coverage requires evaluation under the manufacturer's terms; dealer status does not guarantee free repair. Recalled products must follow the manufacturer's recall process.

Refund timing and exchanges

After we receive and inspect the return, we will notify you of approval or the reason it cannot be accepted. Approved refunds are issued to the original payment method within 10 business days of approval; your bank may take additional time to post them. Contact us if more than 15 business days have passed since approval. Exchanges require authorization and replacement availability; any price difference and applicable charges will be explained before processing.

Applicable rights and earlier purchases

This policy applies to online and in-store purchases. We will honor more favorable written return terms provided with an earlier purchase. Applicable consumer rights remain unaffected. Where the European Union 14-day cancellation right applies, customers may cancel or return eligible orders within 14 days of receipt, subject to applicable legal exceptions, without giving a reason.


The DMV’s Trusted Vacuum Service Authority

For 25+ years, Ace Vacuums has filled the gap left by big-box retailers. We provide the expert repairs, warranty support, and genuine OEM parts that Amazon and Walmart simply don't offer. From free estimates to same-day service, we are your local alternative for professional home care solutions.

Expert Repairs

  • • Vacuum Belt & Roller Repair
  • • Motor Service & Replacement
  • • Suction Loss & Clog Removal
  • • HEPA Filter & Bag Replacement
  • • Central Vacuum Installation
  • • Central Vacuum Repair
  • • Free Repair Estimates

Authorized Center

  • • Miele & SEBO Warranty
  • • Dyson & Riccar Specialists
  • • Shark, Bissell & Hoover
  • • Kirby & Oreck Rebuilds
  • • MD & Beam Central Vac
  • • Austin Air & Blueair
  • • Simplicity & Electrolux

Northern Virginia

  • Fairfax: Alexandria, Burke, Reston, Vienna, Herndon, McLean.
  • Loudoun: Ashburn, Leesburg, Sterling, Purcellville, Aldie.
  • Prince William: Woodbridge, Manassas, Gainesville, Bristow.
  • Arlington: Rosslyn, Crystal City, Ballston.

Regional Reach

Conveniently serving Washington D.C. and Maryland (Montgomery & Prince George's Counties). Our showrooms are just 20 minutes from DC and 10 minutes from Tysons Corner.

Hablamos Español — Service in English & Spanish.

Serving Zip Codes: 20147, 20176, 22030, 22031, 20151, 20190, 22102, 22314, 20110, 20148 & surrounding areas. All repairs performed by certified technicians using genuine parts.