❓FAQs for the CleanMax CMP-3N Pro Upright Vacuum

1. Q: How much does the CMP-3N weigh?
A: It weighs only 8 pounds, making it one of the lightest commercial vacuums on the market.

2. Q: Is the vacuum bagged or bagless?
A: It uses a sealed HEPA bag system, which keeps dust and allergens locked in.

3. Q: Does it have HEPA filtration?
A: Yes! It includes a sealed HEPA media filter, ideal for allergy-sensitive environments.

4. Q: Is this model good for high-pile carpet?
A: It has a fixed height and is best suited for low to medium-pile carpets and hard floors.

5. Q: Can I use it on hardwood floors?
A: Yes, the rubber wheels and powerful suction make it safe and effective on hard surfaces.

6. Q: Does it come with attachments or a hose?
A: No, the CMP-3N is a no-frills upright vacuum with no onboard tools. For attachments, check out other models at CleanMax Dealer Ace Vacuums.

7. Q: How long is the power cord?
A: It includes a 35-foot commercial-grade cord for wide cleaning reach.

8. Q: Is the vacuum self-propelled?
A: No, but at only 8 lbs, it's extremely easy to push and maneuver.

9. Q: What kind of bag does it use?
A: It uses disposable HEPA vacuum bags, available at CleanMax Dealer Ace Vacuums.

10. Q: Does it lay flat to clean under furniture?
A: Yes, the low-profile design allows it to lay almost flat and reach under beds and sofas.

11. Q: Is this a good vacuum for older adults?
A: Absolutely. Its ultra-lightweight build makes it ideal for seniors or users with limited strength.

12. Q: What is the motor power?
A: It has a durable 2-speed motor designed for commercial cleaning environments.

13. Q: How noisy is the CMP-3N?
A: It runs around 68 decibels, quieter than many commercial vacuums.

14. Q: Can I use it in a professional cleaning business?
A: Yes. It’s a popular choice among janitorial services and cleaning contractors who buy from CleanMax Dealer Ace Vacuums.

15. Q: Where can I buy replacement parts?
A: All replacement bags, filters, and belts are available from CleanMax Dealer Ace Vacuums, both online and in-store.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.