❓FAQs – CleanMax HEPA ZM-800 Bags (CLH-6) – 6 Pack

1. Q: Are these genuine CleanMax bags?
A: Yes, the CLH-6 is a genuine OEM part made by CleanMax for the ZM-800 vacuum.

2. Q: What vacuums are these bags compatible with?
A: These bags are specifically designed for the CleanMax ZM-800 Cordless Upright vacuum.

3. Q: Do these bags use real HEPA filtration?
A: Yes, they are made with true HEPA media, capturing 99.97% of fine particles.

4. Q: How many bags are in each pack?
A: Each pack includes 6 sealed HEPA media bags.

5. Q: Can I reuse the bags?
A: No, these are disposable bags designed for single-use, hygienic disposal.

6. Q: Will these bags fit other CleanMax vacuums like the Nitro or Pro-Series?
A: No, they are only compatible with the ZM-800 model.

7. Q: Where can I buy these bags?
A: You can buy them online or in-store from CleanMax Dealer Ace Vacuums.

8. Q: Do these bags help with allergens and dust mites?
A: Absolutely. The HEPA media is excellent for allergen control and trapping microscopic particles.

9. Q: Are the bags easy to install?
A: Yes, simply open the bag compartment on your ZM-800 and slide in the new bag.

10. Q: Do the bags ever tear or leak?
A: No, the bags are durably constructed and tear-resistant under normal use.

11. Q: What’s the best way to store extra bags?
A: Store them in a cool, dry place inside the original packaging until ready for use.

12. Q: Can I buy these in bulk?
A: For larger orders, please contact CleanMax Dealer Ace Vacuums for bulk pricing options.

13. Q: How often should I replace the bag?
A: Replace the bag when it's about two-thirds full, or when suction starts to decline.

14. Q: What if I’m not sure about compatibility?
A: Contact CleanMax Dealer Ace Vacuums — our staff can confirm fit and model use.

15. Q: Are these bags recyclable?
A: While not curbside recyclable, they are designed for hygienic and responsible disposal.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.