❓FAQs – CleanMax HEPA Zoom Series Bags (CMZM-H6) – 6 Pack

1. Q: What models are these bags compatible with?
A: They are designed for the CleanMax Zoom Series, including ZM-500, ZM-700, and ZM-800.

2. Q: Are these genuine CleanMax bags?
A: Yes! They’re OEM-certified and sold by CleanMax Dealer Ace Vacuums.

3. Q: What does HEPA mean?
A: HEPA stands for High-Efficiency Particulate Air, filtering 99.97% of particles down to 0.3 microns.

4. Q: How many bags come in a pack?
A: Each pack includes 6 HEPA bags.

5. Q: Can I reuse these bags?
A: No, they are single-use disposable bags for hygienic cleaning.

6. Q: Will these bags work in Nitro or Cadet models?
A: No, these are only for the Zoom Series. Use CLH-series bags for those models.

7. Q: Are the bags easy to replace?
A: Yes. The design allows quick, no-mess installation and removal.

8. Q: Can I buy these in bulk?
A: For larger orders, check with CleanMax Dealer Ace Vacuums or consider the CLH-100 bulk pack.

9. Q: Do these bags help reduce allergens?
A: Yes, the true HEPA media captures allergens like pollen, dander, and dust mites.

10. Q: How do I know when the bag is full?
A: Check your vacuum’s fill indicator or change the bag when suction decreases.

11. Q: Are these bags compatible with cordless and corded Zoom vacuums?
A: Yes, they work with both cordless and corded Zoom models.

12. Q: Can I return unused bags?
A: Check the return policy at CleanMax Dealer Ace Vacuums for unopened items.

13. Q: How should I store extra bags?
A: Store in a cool, dry place, away from dust or humidity.

14. Q: Do these bags fit into aftermarket models?
A: These are made exclusively for CleanMax Zoom vacuums. Compatibility with non-CleanMax models is not guaranteed.

15. Q: Where can I get help if I’m unsure which bag I need?
A: Contact CleanMax Dealer Ace Vacuums — our experts can help match your vacuum model with the right bag.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.