Miele SBD 380-3 Floor FiberTeQ Allfloor Attachment
- Product SKU: 12789670
- Category: Miele Vacuum Parts, Vacuum Parts & Accessories
- Order within
Quick Summary
The Miele SBD 380-3 FiberTeQ AllFloor floorhead is a genuine Miele accessory for cleaning carpets and hard floors. Its automatic flooring adjustment helps the floorhead adapt as you move between surfaces.
The flat design helps it reach beneath low furniture, while rubberized rollers help prevent scratches on hard floors. It is compatible with Miele vacuum cleaners except cordless stick vacuum cleaners.
- Genuine Miele FiberTeQ AllFloor floorhead
- Automatic flooring adjustment for carpets and hard floors
- Flat design for cleaning under low furniture
- Rubberized rollers help prevent scratches on hard floors
- Miele material number 12789670
Product Overview
The SBD 380-3 FiberTeQ AllFloor floorhead is a genuine Miele replacement or accessory floor tool for homes with both carpets and hard flooring. Its automatic flooring adjustment is designed to support cleaning across different floor coverings without requiring a separate floorhead for each surface.
A particularly flat design helps the tool reach beneath low furniture, while rubberized rollers help protect hard floors from scratches. The floorhead is identified by Miele as a universal floorhead and carries material number 12789670.
Miele lists the SBD 380-3 as compatible with all Miele vacuum cleaners except cordless stick vacuum cleaners. If you are replacing a worn or damaged floorhead, compare the existing part reference and vacuum connection before ordering.
Compatible Models
Confirmed by Miele or the product listing:
- Miele vacuum cleaners, except cordless stick vacuum cleaners
Also listed as compatible (please confirm your model):
- Miele canister vacuum cleaners
Miele lists this floorhead as compatible with all Miele vacuum cleaners except cordless stick vacuum cleaners. Before ordering, compare your vacuum's existing floorhead or part reference with SBD 380-3 and material number 12789670, or ask Ace Vacuums to help confirm fit.
Key Features
- AllFloor Cleaning: Designed for thorough cleaning across carpets and hard floors.
- Automatic Adjustment: Automatic flooring adjustment helps the floorhead adapt to different floor coverings.
- Flat Design: The particularly flat construction helps with cleaning beneath low furniture.
- Rubberized Rollers: Rubberized rollers help prevent scratches on hard floors.
- Universal Accessory: Miele identifies this as a universal floorhead for homes with different floor coverings.
- Genuine Miele Part: This is a genuine Miele accessory with material number 12789670.
Why Genuine OEM Parts Matter
Genuine Miele parts are built to Miele's own dimensions and specifications, so they fit and seal the way the machine was designed. Non-OEM alternatives can differ in fit, materials or filtration, which can affect performance and airflow.
Ace Vacuums offers genuine OEM Miele products with expert support.
Installation or Usage Notes
- Turn off and unplug the vacuum cleaner before changing accessories.
- Remove the current floorhead from the vacuum wand or tube according to the vacuum's operating instructions.
- Align the SBD 380-3 connection with the vacuum wand or tube.
- Push the floorhead into place until it is securely attached.
- Check that the connection is stable before use.
- Test the floorhead on the intended floor surface and stop if the connection is not secure.
For model-specific attachment and operating instructions, consult the operating instructions supplied with your Miele vacuum cleaner.
Product Comparisons
Compared with a dedicated hard-floor tool
The SBD 380-3 is designed for both carpets and hard floors, making it a general floorhead for homes with mixed floor coverings. A dedicated hard-floor tool may instead be intended for a narrower floor-surface application.
Compared with a cordless stick vacuum floorhead
Miele specifically excludes cordless stick vacuum cleaners from the compatibility information for the SBD 380-3. Confirm the vacuum type and part reference before purchasing.
Technical Specifications
| Specification | Details |
|---|---|
| Model | SBD 380-3 |
| Product type | FiberTeQ AllFloor floorhead |
| Brand | Miele |
| Material number | 12789670 |
| EAN | 4002516881247 |
| Compatible vacuum cleaners | All Miele vacuum cleaners except cordless stick vacuum cleaners |
| Floor types | Carpets and hard floors |
Why Buy from Ace Vacuums
Ace Vacuums offers genuine OEM Miele products with expert support.
- Authorized Miele Dealer Ace Vacuums with stores in Fairfax and Leesburg, Virginia
- Genuine Miele products, sourced through authorized Miele channels
- Authorized warranty service and in-house repairs at both stores
- Help choosing the right bags, filters and attachments for your model
- Both stores open 7 days a week
Quick Summary
The Miele SBD 380-3 FiberTeQ AllFloor floorhead is a genuine Miele accessory for cleaning carpets and hard floors. Its automatic flooring adjustment helps the floorhead adapt as you move between surfaces.
The flat design helps it reach beneath low furniture, while rubberized rollers help prevent scratches on hard floors. It is compatible with Miele vacuum cleaners except cordless stick vacuum cleaners.
- Genuine Miele FiberTeQ AllFloor floorhead
- Automatic flooring adjustment for carpets and hard floors
- Flat design for cleaning under low furniture
- Rubberized rollers help prevent scratches on hard floors
- Miele material number 12789670
Product Overview
The SBD 380-3 FiberTeQ AllFloor floorhead is a genuine Miele replacement or accessory floor tool for homes with both carpets and hard flooring. Its automatic flooring adjustment is designed to support cleaning across different floor coverings without requiring a separate floorhead for each surface.
A particularly flat design helps the tool reach beneath low furniture, while rubberized rollers help protect hard floors from scratches. The floorhead is identified by Miele as a universal floorhead and carries material number 12789670.
Miele lists the SBD 380-3 as compatible with all Miele vacuum cleaners except cordless stick vacuum cleaners. If you are replacing a worn or damaged floorhead, compare the existing part reference and vacuum connection before ordering.
Compatible Models
Confirmed by Miele or the product listing:
- Miele vacuum cleaners, except cordless stick vacuum cleaners
Also listed as compatible (please confirm your model):
- Miele canister vacuum cleaners
Miele lists this floorhead as compatible with all Miele vacuum cleaners except cordless stick vacuum cleaners. Before ordering, compare your vacuum's existing floorhead or part reference with SBD 380-3 and material number 12789670, or ask Ace Vacuums to help confirm fit.
Key Features
- AllFloor Cleaning: Designed for thorough cleaning across carpets and hard floors.
- Automatic Adjustment: Automatic flooring adjustment helps the floorhead adapt to different floor coverings.
- Flat Design: The particularly flat construction helps with cleaning beneath low furniture.
- Rubberized Rollers: Rubberized rollers help prevent scratches on hard floors.
- Universal Accessory: Miele identifies this as a universal floorhead for homes with different floor coverings.
- Genuine Miele Part: This is a genuine Miele accessory with material number 12789670.
Why Genuine OEM Parts Matter
Genuine Miele parts are built to Miele's own dimensions and specifications, so they fit and seal the way the machine was designed. Non-OEM alternatives can differ in fit, materials or filtration, which can affect performance and airflow.
Ace Vacuums offers genuine OEM Miele products with expert support.
Installation or Usage Notes
- Turn off and unplug the vacuum cleaner before changing accessories.
- Remove the current floorhead from the vacuum wand or tube according to the vacuum's operating instructions.
- Align the SBD 380-3 connection with the vacuum wand or tube.
- Push the floorhead into place until it is securely attached.
- Check that the connection is stable before use.
- Test the floorhead on the intended floor surface and stop if the connection is not secure.
For model-specific attachment and operating instructions, consult the operating instructions supplied with your Miele vacuum cleaner.
Product Comparisons
Compared with a dedicated hard-floor tool
The SBD 380-3 is designed for both carpets and hard floors, making it a general floorhead for homes with mixed floor coverings. A dedicated hard-floor tool may instead be intended for a narrower floor-surface application.
Compared with a cordless stick vacuum floorhead
Miele specifically excludes cordless stick vacuum cleaners from the compatibility information for the SBD 380-3. Confirm the vacuum type and part reference before purchasing.
Technical Specifications
| Specification | Details |
|---|---|
| Model | SBD 380-3 |
| Product type | FiberTeQ AllFloor floorhead |
| Brand | Miele |
| Material number | 12789670 |
| EAN | 4002516881247 |
| Compatible vacuum cleaners | All Miele vacuum cleaners except cordless stick vacuum cleaners |
| Floor types | Carpets and hard floors |
Why Buy from Ace Vacuums
Ace Vacuums offers genuine OEM Miele products with expert support.
- Authorized Miele Dealer Ace Vacuums with stores in Fairfax and Leesburg, Virginia
- Genuine Miele products, sourced through authorized Miele channels
- Authorized warranty service and in-house repairs at both stores
- Help choosing the right bags, filters and attachments for your model
- Both stores open 7 days a week
Frequently Asked Questions
What is the Miele SBD 380-3 used for?
It is a FiberTeQ AllFloor floorhead designed for cleaning carpets and hard floors with compatible Miele vacuum cleaners.
Is the SBD 380-3 compatible with all Miele vacuums?
Miele states that it is compatible with all Miele vacuum cleaners except cordless stick vacuum cleaners.
Will this floorhead work with a Miele canister vacuum?
Miele canister vacuum cleaners are included in the catalog fitment family for this part. Confirm the fit using your vacuum's model and the floorhead reference SBD 380-3 before ordering.
Can it be used on hard floors?
Yes. The floorhead is designed for carpets and hard floors, and its rubberized rollers help prevent scratches on hard floors.
Can it clean carpets?
Yes. The SBD 380-3 is intended for cleaning carpets as well as hard floors.
Does the floorhead adjust between surfaces?
Yes. It features automatic flooring adjustment for different floor coverings.
Can it reach under low furniture?
Its particularly flat design is intended to make cleaning under low furniture easier.
What is the Miele material number?
The manufacturer material number is 12789670. The model is SBD 380-3 and the EAN is 4002516881247.
Is this floorhead compatible with Miele cordless stick vacuums?
No. Miele specifically excludes cordless stick vacuum cleaners from the stated compatibility.
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Shipping, Return & Refund Policy
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In-stock merchandise generally ships from our Leesburg, Virginia location within 3–5 business days. Processing time is separate from carrier transit time and is not a guaranteed delivery date. Weekends and holidays can affect timing. Special-order, backordered or unavailable items may take longer; contact us to confirm timing before purchase when a deadline matters.
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Returns and refunds
Eligible unused items have a 30-calendar-day return request window for refunds or exchanges, measured from delivery or in-store purchase. Return authorization is required. Final-sale exclusions, the 15% restocking fee for change-of-mind returns and shipping responsibilities are explained in our Return and Refund Policy. That policy is the governing source for return eligibility and fees.
For shipping or return help, email sales@acevacuums.com or call 703-997-9292.
30-Day Returns, Refunds and Exchanges
Updated September 27, 2026. Request a return for an eligible unused item within 30 calendar days of delivery (or purchase for items collected in store). Eligible returns may be refunded to the original payment method or exchanged, subject to availability. The same 30-day request window applies to both refunds and exchanges; there is no separate seven-day or 15-day refund deadline.
Eligibility and authorization
Items must be unused, clean, complete and in their original packaging with all accessories, manuals and proof of purchase. Contact sales@acevacuums.com or 703-997-9292 before sending anything back. Include your order number, item and reason for return. We will confirm eligibility, charges and return instructions. Unapproved or cash-on-delivery returns are not accepted.
Fees and shipping
For an approved change-of-mind return, a 15% restocking fee applies to the returned merchandise price. Original shipping charges are not refundable and the customer pays return shipping. These charges do not apply to an approved return caused by our shipping error or a damaged/defective item claim. Contact us first so we can arrange the appropriate remedy and shipping instructions. Do not assume a prepaid label is included.
Final-sale and excluded items
Air purifiers; discounted, clearance, trade-in, holiday-sale and price-matched purchases; gift cards; custom or special-order products; electrical parts; used or installed items; opened cleaning solutions; and used bags, filters, belts or other consumables are not eligible for change-of-mind returns. Other items clearly marked final sale at purchase are also excluded. An opened box alone does not disqualify an otherwise eligible unused, complete item, but consumables and cleaning solutions must remain unopened.
Damaged, defective, incorrect or missing items; recalls
Inspect your order promptly and contact us as soon as you discover a problem, with your order number and photos where helpful. Keep the packaging. Change-of-mind exclusions and deadlines do not remove applicable defect, warranty, recall or statutory rights. Warranty coverage requires evaluation under the manufacturer's terms; dealer status does not guarantee free repair. Recalled products must follow the manufacturer's recall process.
Refund timing and exchanges
After we receive and inspect the return, we will notify you of approval or the reason it cannot be accepted. Approved refunds are issued to the original payment method within 10 business days of approval; your bank may take additional time to post them. Contact us if more than 15 business days have passed since approval. Exchanges require authorization and replacement availability; any price difference and applicable charges will be explained before processing.
Applicable rights and earlier purchases
This policy applies to online and in-store purchases. We will honor more favorable written return terms provided with an earlier purchase. Applicable consumer rights remain unaffected. Where the European Union 14-day cancellation right applies, customers may cancel or return eligible orders within 14 days of receipt, subject to applicable legal exceptions, without giving a reason.
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