Miele SBD 380-3 Floor FiberTeQ Allfloor Attachment
- Product SKU: 12789670
- Category: Miele Vacuum Parts, Vacuum Parts & Accessories
- Order within
Quick Summary
The Miele SBD 380-3 FiberTeQ AllFloor floorhead is a genuine Miele accessory for cleaning carpets and hard floors. Its automatic flooring adjustment helps the floorhead adapt as you move between surfaces.
The flat design helps it reach beneath low furniture, while rubberized rollers help prevent scratches on hard floors. It is compatible with Miele vacuum cleaners except cordless stick vacuum cleaners.
- Genuine Miele FiberTeQ AllFloor floorhead
- Automatic flooring adjustment for carpets and hard floors
- Flat design for cleaning under low furniture
- Rubberized rollers help prevent scratches on hard floors
- Miele material number 12789670
Product Overview
The SBD 380-3 FiberTeQ AllFloor floorhead is a genuine Miele replacement or accessory floor tool for homes with both carpets and hard flooring. Its automatic flooring adjustment is designed to support cleaning across different floor coverings without requiring a separate floorhead for each surface.
A particularly flat design helps the tool reach beneath low furniture, while rubberized rollers help protect hard floors from scratches. The floorhead is identified by Miele as a universal floorhead and carries material number 12789670.
Miele lists the SBD 380-3 as compatible with all Miele vacuum cleaners except cordless stick vacuum cleaners. If you are replacing a worn or damaged floorhead, compare the existing part reference and vacuum connection before ordering.
Compatible Models
Confirmed by Miele or the product listing:
- Miele vacuum cleaners, except cordless stick vacuum cleaners
Also listed as compatible (please confirm your model):
- Miele canister vacuum cleaners
Miele lists this floorhead as compatible with all Miele vacuum cleaners except cordless stick vacuum cleaners. Before ordering, compare your vacuum's existing floorhead or part reference with SBD 380-3 and material number 12789670, or ask Ace Vacuums to help confirm fit.
Key Features
- AllFloor Cleaning: Designed for thorough cleaning across carpets and hard floors.
- Automatic Adjustment: Automatic flooring adjustment helps the floorhead adapt to different floor coverings.
- Flat Design: The particularly flat construction helps with cleaning beneath low furniture.
- Rubberized Rollers: Rubberized rollers help prevent scratches on hard floors.
- Universal Accessory: Miele identifies this as a universal floorhead for homes with different floor coverings.
- Genuine Miele Part: This is a genuine Miele accessory with material number 12789670.
Why Genuine OEM Parts Matter
Genuine Miele parts are built to Miele's own dimensions and specifications, so they fit and seal the way the machine was designed. Non-OEM alternatives can differ in fit, materials or filtration, which can affect performance and airflow.
Ace Vacuums offers genuine OEM Miele products with expert support.
Installation or Usage Notes
- Turn off and unplug the vacuum cleaner before changing accessories.
- Remove the current floorhead from the vacuum wand or tube according to the vacuum's operating instructions.
- Align the SBD 380-3 connection with the vacuum wand or tube.
- Push the floorhead into place until it is securely attached.
- Check that the connection is stable before use.
- Test the floorhead on the intended floor surface and stop if the connection is not secure.
For model-specific attachment and operating instructions, consult the operating instructions supplied with your Miele vacuum cleaner.
Product Comparisons
Compared with a dedicated hard-floor tool
The SBD 380-3 is designed for both carpets and hard floors, making it a general floorhead for homes with mixed floor coverings. A dedicated hard-floor tool may instead be intended for a narrower floor-surface application.
Compared with a cordless stick vacuum floorhead
Miele specifically excludes cordless stick vacuum cleaners from the compatibility information for the SBD 380-3. Confirm the vacuum type and part reference before purchasing.
Technical Specifications
| Specification | Details |
|---|---|
| Model | SBD 380-3 |
| Product type | FiberTeQ AllFloor floorhead |
| Brand | Miele |
| Material number | 12789670 |
| EAN | 4002516881247 |
| Compatible vacuum cleaners | All Miele vacuum cleaners except cordless stick vacuum cleaners |
| Floor types | Carpets and hard floors |
Why Buy from Ace Vacuums
Ace Vacuums offers genuine OEM Miele products with expert support.
- Authorized Miele Dealer Ace Vacuums with stores in Fairfax and Leesburg, Virginia
- Genuine Miele products, sourced through authorized Miele channels
- Authorized warranty service and in-house repairs at both stores
- Help choosing the right bags, filters and attachments for your model
- Both stores open 7 days a week
Frequently Asked Questions
What is the Miele SBD 380-3 used for?
It is a FiberTeQ AllFloor floorhead designed for cleaning carpets and hard floors with compatible Miele vacuum cleaners.
Is the SBD 380-3 compatible with all Miele vacuums?
Miele states that it is compatible with all Miele vacuum cleaners except cordless stick vacuum cleaners.
Will this floorhead work with a Miele canister vacuum?
Miele canister vacuum cleaners are included in the catalog fitment family for this part. Confirm the fit using your vacuum's model and the floorhead reference SBD 380-3 before ordering.
Can it be used on hard floors?
Yes. The floorhead is designed for carpets and hard floors, and its rubberized rollers help prevent scratches on hard floors.
Can it clean carpets?
Yes. The SBD 380-3 is intended for cleaning carpets as well as hard floors.
Does the floorhead adjust between surfaces?
Yes. It features automatic flooring adjustment for different floor coverings.
Can it reach under low furniture?
Its particularly flat design is intended to make cleaning under low furniture easier.
What is the Miele material number?
The manufacturer material number is 12789670. The model is SBD 380-3 and the EAN is 4002516881247.
Is this floorhead compatible with Miele cordless stick vacuums?
No. Miele specifically excludes cordless stick vacuum cleaners from the stated compatibility.
Quick Summary
The Miele SBD 380-3 FiberTeQ AllFloor floorhead is a genuine Miele accessory for cleaning carpets and hard floors. Its automatic flooring adjustment helps the floorhead adapt as you move between surfaces.
The flat design helps it reach beneath low furniture, while rubberized rollers help prevent scratches on hard floors. It is compatible with Miele vacuum cleaners except cordless stick vacuum cleaners.
- Genuine Miele FiberTeQ AllFloor floorhead
- Automatic flooring adjustment for carpets and hard floors
- Flat design for cleaning under low furniture
- Rubberized rollers help prevent scratches on hard floors
- Miele material number 12789670
Product Overview
The SBD 380-3 FiberTeQ AllFloor floorhead is a genuine Miele replacement or accessory floor tool for homes with both carpets and hard flooring. Its automatic flooring adjustment is designed to support cleaning across different floor coverings without requiring a separate floorhead for each surface.
A particularly flat design helps the tool reach beneath low furniture, while rubberized rollers help protect hard floors from scratches. The floorhead is identified by Miele as a universal floorhead and carries material number 12789670.
Miele lists the SBD 380-3 as compatible with all Miele vacuum cleaners except cordless stick vacuum cleaners. If you are replacing a worn or damaged floorhead, compare the existing part reference and vacuum connection before ordering.
Compatible Models
Confirmed by Miele or the product listing:
- Miele vacuum cleaners, except cordless stick vacuum cleaners
Also listed as compatible (please confirm your model):
- Miele canister vacuum cleaners
Miele lists this floorhead as compatible with all Miele vacuum cleaners except cordless stick vacuum cleaners. Before ordering, compare your vacuum's existing floorhead or part reference with SBD 380-3 and material number 12789670, or ask Ace Vacuums to help confirm fit.
Key Features
- AllFloor Cleaning: Designed for thorough cleaning across carpets and hard floors.
- Automatic Adjustment: Automatic flooring adjustment helps the floorhead adapt to different floor coverings.
- Flat Design: The particularly flat construction helps with cleaning beneath low furniture.
- Rubberized Rollers: Rubberized rollers help prevent scratches on hard floors.
- Universal Accessory: Miele identifies this as a universal floorhead for homes with different floor coverings.
- Genuine Miele Part: This is a genuine Miele accessory with material number 12789670.
Why Genuine OEM Parts Matter
Genuine Miele parts are built to Miele's own dimensions and specifications, so they fit and seal the way the machine was designed. Non-OEM alternatives can differ in fit, materials or filtration, which can affect performance and airflow.
Ace Vacuums offers genuine OEM Miele products with expert support.
Installation or Usage Notes
- Turn off and unplug the vacuum cleaner before changing accessories.
- Remove the current floorhead from the vacuum wand or tube according to the vacuum's operating instructions.
- Align the SBD 380-3 connection with the vacuum wand or tube.
- Push the floorhead into place until it is securely attached.
- Check that the connection is stable before use.
- Test the floorhead on the intended floor surface and stop if the connection is not secure.
For model-specific attachment and operating instructions, consult the operating instructions supplied with your Miele vacuum cleaner.
Product Comparisons
Compared with a dedicated hard-floor tool
The SBD 380-3 is designed for both carpets and hard floors, making it a general floorhead for homes with mixed floor coverings. A dedicated hard-floor tool may instead be intended for a narrower floor-surface application.
Compared with a cordless stick vacuum floorhead
Miele specifically excludes cordless stick vacuum cleaners from the compatibility information for the SBD 380-3. Confirm the vacuum type and part reference before purchasing.
Technical Specifications
| Specification | Details |
|---|---|
| Model | SBD 380-3 |
| Product type | FiberTeQ AllFloor floorhead |
| Brand | Miele |
| Material number | 12789670 |
| EAN | 4002516881247 |
| Compatible vacuum cleaners | All Miele vacuum cleaners except cordless stick vacuum cleaners |
| Floor types | Carpets and hard floors |
Why Buy from Ace Vacuums
Ace Vacuums offers genuine OEM Miele products with expert support.
- Authorized Miele Dealer Ace Vacuums with stores in Fairfax and Leesburg, Virginia
- Genuine Miele products, sourced through authorized Miele channels
- Authorized warranty service and in-house repairs at both stores
- Help choosing the right bags, filters and attachments for your model
- Both stores open 7 days a week
Frequently Asked Questions
What is the Miele SBD 380-3 used for?
It is a FiberTeQ AllFloor floorhead designed for cleaning carpets and hard floors with compatible Miele vacuum cleaners.
Is the SBD 380-3 compatible with all Miele vacuums?
Miele states that it is compatible with all Miele vacuum cleaners except cordless stick vacuum cleaners.
Will this floorhead work with a Miele canister vacuum?
Miele canister vacuum cleaners are included in the catalog fitment family for this part. Confirm the fit using your vacuum's model and the floorhead reference SBD 380-3 before ordering.
Can it be used on hard floors?
Yes. The floorhead is designed for carpets and hard floors, and its rubberized rollers help prevent scratches on hard floors.
Can it clean carpets?
Yes. The SBD 380-3 is intended for cleaning carpets as well as hard floors.
Does the floorhead adjust between surfaces?
Yes. It features automatic flooring adjustment for different floor coverings.
Can it reach under low furniture?
Its particularly flat design is intended to make cleaning under low furniture easier.
What is the Miele material number?
The manufacturer material number is 12789670. The model is SBD 380-3 and the EAN is 4002516881247.
Is this floorhead compatible with Miele cordless stick vacuums?
No. Miele specifically excludes cordless stick vacuum cleaners from the stated compatibility.
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Shipping, Return & Refund Policy
AceVacuums wants customers to understand shipping expectations, return requirements, and refund timing clearly before placing an order. This page explains how order processing, shipping, return authorization, exchanges, damaged-item reporting, and refunds are generally handled.
Our goal is to keep policy information easy to read, professionally structured, and fair to both the customer and the condition standards required for product resale and support.
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How to Use This Policy Page
This page is designed as a single policy center for customers who want a clearer summary of shipping, return, and refund expectations before ordering from AceVacuums.
Product category, item condition, packaging completeness, reporting speed, carrier timing, and whether a product is opened, used, installed, or special-order can all affect the final policy outcome.
Shipping Policy
AceVacuums aims to process and ship eligible in-stock orders as quickly as possible so customers are not left waiting unnecessarily for common vacuum products, parts, bags, filters, or accessories. The live page currently presents this as a shipping-and-return page, so this combined format preserves that structure in a cleaner layout. :contentReference[oaicite:0]{index=0}
Order processing
Eligible in-stock orders placed before the daily business-day cutoff are generally processed the same day. Orders placed after the cutoff, on weekends, or on holidays are generally processed on the next business day.
Shipping timing can vary
Final shipping and delivery timing may be affected by carrier performance, weather, inventory confirmation, order verification, holidays, or whether the item is special-order or temporarily unavailable.
Tracking and delivery
Once an order ships, delivery timing is generally controlled by the carrier. Customers should monitor tracking updates and inspect packages promptly after arrival.
Return Policy
AceVacuums wants customers to understand return expectations clearly before placing an order. Returns are reviewed based on timing, item condition, product category, and whether the merchandise remains complete and resale-ready.
Return authorization is required
All returns must be requested and approved by AceVacuums before the item is sent back. Unauthorized returns may be refused.
Standard return window
Eligible items should generally be reported for return within 30 days of delivery unless another condition is stated on the product page, invoice, or at the time of purchase.
Condition matters
Original packaging, manuals, accessories, cleanliness, and overall condition affect whether a return can be accepted and on what terms.
Opened or used items: Opened, installed, assembled, or used products may be subject to inspection, reduced refund eligibility, restocking fees, exchange limits, or denial depending on category and condition.
Non-Returnable or Final-Sale Items
Certain products may be non-returnable or final sale depending on category, condition, installation status, or product-specific rules.
Damaged, Defective, Incorrect, or Missing Items
If an order arrives damaged, defective, incomplete, or incorrect, contact AceVacuums as soon as possible after delivery. The current live policy page already combines shipping and return expectations, so this section clarifies the issue-reporting path customers most often need. :contentReference[oaicite:1]{index=1}
What customers should do
- Inspect the shipment promptly
- Keep all original packaging
- Take clear photos if damage is visible
- Provide the order number and issue summary
Why prompt reporting matters
Problems reported quickly are easier to document and investigate. Delayed reporting can reduce available resolution options depending on the issue and the carrier timeline.
Refund Policy
Refunds are issued after inspection
Refunds are generally issued only after the returned item is received, inspected, and approved by AceVacuums.
Possible deductions
Depending on the circumstances, original shipping charges, return shipping costs, or restocking fees may be non-refundable or deducted where permitted and appropriate.
Refund timing
If approved, refunds are generally issued back to the original payment method. Timing may vary based on inspection completion and payment-provider processing.
Exchanges
Eligible exchange requests may be approved based on item condition, replacement availability, return reason, and whether the replacement is the same item or a different product.
Return Shipping Costs
Unless the return is due to an approved seller error or an approved damaged/defective item claim, the customer is generally responsible for return shipping costs.
Store vs Online Orders
In-store purchases may be subject to different procedures than online orders. Customers should follow the instructions on their receipt, invoice, or from AceVacuums staff when applicable.
Shipping, Return & Refund FAQs
Helpful Policy & Support Links
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If you have a shipping, return, refund, warranty, or product-support question, contact AceVacuums before you take the next step. In many cases, clearer guidance early can prevent delays and confusion later.
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