Sebo Brush Roller 15" for G2, G5, ET-2, and FELIX 2 Upright Vacuums – 2838AM

Product Overview

The Sebo Brush Roller 15" (Model 2838AM) is a genuine Sebo replacement part designed for superior performance and durability. Compatible with Sebo G2, G5, ET-2, and FELIX 2 vacuum models, this OEM roller ensures maximum cleaning efficiency, smooth operation, and long-term reliability.

Precision-balanced and crafted with high-grade bristles, the Sebo 2838AM Brush Roller maintains powerful carpet agitation and debris pickup, helping your Sebo vacuum perform at its best.

Available exclusively through Authorized Sebo Dealer Ace Vacuums, this brush roller guarantees genuine OEM quality, exact fit, and full manufacturer warranty protection—backed by the trusted Sebo brand name.

Key Features

• Model: 2838AM – Sebo 15" Brush Roller

• Compatibility: Fits Sebo G2, G5, ET-2, and FELIX 2 upright vacuum models.

• Genuine OEM Design: Precision-balanced roller engineered to factory standards.

• Durable Bristles: Effectively lift dirt, debris, and pet hair from carpets.

• Enhanced Cleaning Efficiency: Maintains strong suction and uniform contact with the floor.

• Long Service Life: Built from impact-resistant materials for extended durability.

• Easy Replacement: Simple installation for quick maintenance and peak performance.

• Made in Germany: Reflects Sebo’s commitment to superior engineering and quality control.

Sold exclusively through Authorized Sebo Dealer Ace Vacuums.

What Makes the Model Stand Out

The Sebo Brush Roller 15" (2838AM) stands out due to its precision German engineering and genuine OEM construction. Unlike generic alternatives, this Sebo roller is perfectly balanced to eliminate vibration, reduce wear on the motor, and ensure even carpet cleaning performance.

It’s designed specifically for Sebo upright and canister powerhead models—including the G2, G5, ET-2, and FELIX 2—providing seamless compatibility and consistent airflow.

When purchased through Authorized Sebo Dealer Ace Vacuums, customers receive authentic Sebo parts backed by a full manufacturer warranty and expert product support—guaranteeing lasting value and peace of mind.

Technical Specifications

• Model Name: Sebo Brush Roller 15"

• MPN: 2838AM

• Product Type: Brush Roller / Agitator Bar

• Compatibility or Fit: Sebo G2, G5, ET-2, and FELIX 2 models

• Filtration / Capacity / Power: N/A (mechanical brush component)

• Country of Origin: Germany

• Warranty or Guarantee: Covered by Sebo’s official warranty when purchased through an authorized dealer

• Authorized Dealer: Ace Vacuums

Ideal Buyers

The Sebo 2838AM Brush Roller 15" is ideal for:

• Homeowners wanting to restore optimal carpet cleaning performance.

• Pet owners dealing with embedded pet hair and dander.

• Allergy sufferers who rely on Sebo’s high-efficiency vacuums for clean indoor air.

• Professionals and cleaning businesses requiring OEM-grade reliability and longevity.

Buying through Authorized Sebo Dealer Ace Vacuums ensures that every customer receives an authentic, factory-tested replacement roller that maintains Sebo’s premium performance standards.

Availability

The Sebo Brush Roller 15" (2838AM) is available both online and in-store from Ace Vacuums, an Authorized Sebo Dealer. Purchasing from Ace Vacuums guarantees genuine Sebo parts, OEM packaging, and official manufacturer warranty support.

Comparison Table

Pros and Cons

Pros:

• Precision-engineered for perfect balance and fit.

• Designed to enhance cleaning power and longevity.

• Durable bristles handle tough debris and pet hair.

• Genuine OEM construction ensures long-term reliability.

• Supported by Authorized Sebo Dealer Ace Vacuums with full warranty coverage.

Cons:

• Slightly higher price than generic brushes.

• Designed only for compatible Sebo models.

Frequently Asked Questions 

Q1: Which vacuums are compatible with the Sebo Brush Roller 15" (2838AM)?
A1: The Sebo 2838AM fits Sebo G2, G5, ET-2, and FELIX 2 vacuum models. Always purchase from Authorized Sebo Dealer Ace Vacuums for guaranteed fit and authenticity.

Q2: Is the Sebo 2838AM a genuine Sebo part?
A2: Yes, it’s a genuine OEM Sebo replacement part, available only through Authorized Sebo Dealer Ace Vacuums.

Q3: What is the purpose of the Sebo Brush Roller 15"?
A3: The brush roller agitates carpet fibers to lift dirt, debris, and pet hair effectively, helping your Sebo vacuum maintain peak cleaning performance.

Q4: How do I know when to replace my Sebo 2838AM Brush Roller?
A4: Replace the roller when bristles appear worn, uneven, or frayed. Replacement parts are available at Authorized Sebo Dealer Ace Vacuums.

Q5: Can I use this brush roller on hard floors?
A5: The Sebo 2838AM is primarily designed for carpeted surfaces. For hard floors, Sebo offers dedicated floor tools, all available through Authorized Sebo Dealer Ace Vacuums.

Q6: Is the Sebo 2838AM easy to install?
A6: Yes. The roller installs easily into compatible Sebo powerheads, and instructions are provided with genuine OEM parts from Authorized Sebo Dealer Ace Vacuums.

Q7: Does this roller fit non-Sebo vacuums?
A7: No. The Sebo 2838AM is engineered specifically for Sebo models and won’t fit other brands. Buy from Authorized Sebo Dealer Ace Vacuums to ensure correct compatibility.

Q8: What size is the Sebo Brush Roller 2838AM?
A8: It measures 15 inches in width, perfectly suited for Sebo G2, G5, ET-2, and FELIX 2 powerheads. Genuine replacement parts available at Authorized Sebo Dealer Ace Vacuums.

Q9: How often should I replace my Sebo Brush Roller?
A9: Depending on use, Sebo recommends replacement every 12–18 months for optimal performance. Visit Authorized Sebo Dealer Ace Vacuums for maintenance guidance.

Q10: Are the bristles on the Sebo 2838AM soft or stiff?
A10: The roller features stiff, durable bristles designed for deep carpet agitation. For hard floor cleaning, check other Sebo tools at Authorized Sebo Dealer Ace Vacuums.

Q11: Is this the same brush roller included with new Sebo vacuums?
A11: Yes, the Sebo 2838AM is the same OEM roller originally installed in compatible models, available for replacement through Authorized Sebo Dealer Ace Vacuums.

Q12: Where is the Sebo Brush Roller manufactured?
A12: The Sebo 2838AM is made in Germany under strict quality standards. Purchase authentic Sebo parts from Authorized Sebo Dealer Ace Vacuums.

Q13: Will using a generic brush roller affect my Sebo vacuum?
A13: Yes. Non-OEM parts can cause imbalance, noise, and reduced suction. Always choose genuine Sebo rollers from Authorized Sebo Dealer Ace Vacuums.

Q14: What warranty comes with the Sebo 2838AM Brush Roller?
A14: When purchased from Authorized Sebo Dealer Ace Vacuums, the Sebo 2838AM includes full manufacturer warranty protection.

Q15: Why should I buy from Authorized Sebo Dealer Ace Vacuums?
A15: Buying from Authorized Sebo Dealer Ace Vacuums ensures genuine OEM Sebo products, authentic packaging, expert advice, and full warranty coverage—guaranteeing the best performance and value.

Ace Vacuums Locations:

• Fairfax, VA: 11110 Main Street, Fairfax, VA 22030
• Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Driving Directions to Ace Vacuums in Fairfax, VA (11110 Main Street, Fairfax, VA 22030)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W: Stay on the Dulles Toll Road for several miles.
4. Take Exit 16 for VA-7 E (Leesburg Pike) / VA-123 S (Chain Bridge Rd): Follow signs for VA-123 South (Chain Bridge Rd).
5. Merge onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
6. Turn Right onto Main Street (VA-236 W): This will be a significant intersection. You'll continue on Main Street for a short distance.
7. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store. Look for their prominent signage.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville/Fairfax: Get onto I-66 West.
2. Take Exit 60 for VA-123 S (Chain Bridge Rd) toward Fairfax: Follow the exit ramp.
3. Turn Right onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
4. Turn Right onto Main Street (VA-236 W): This will be a significant intersection.
5. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.

From Northern Virginia (e.g., Arlington, Falls Church, Vienna):

• From Arlington/Falls Church:
  1. Take US-50 W (Arlington Blvd) or VA-236 W (Main Street) directly into Fairfax: Depending on your starting point, either of these roads will lead you directly to Fairfax.
  2. Continue on Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Vienna:
  1. Take VA-123 S (Chain Bridge Rd) toward Fairfax: Head south on Chain Bridge Road.
  2. Turn Right onto Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Areas West/Northwest of Fairfax (e.g., Chantilly, Centreville):
  1. Take US-50 E or I-66 E towards Fairfax.
  2. If on I-66 E, take Exit 60 for VA-123 S (Chain Bridge Rd). Turn left onto Chain Bridge Rd, then right onto Main Street.
  3. If on US-50 E, turn right onto Main Street (VA-236 E) in Fairfax.
  4. Ace Vacuums Fairfax: Ace Vacuums will be on your right side if coming from US-50 E/VA-236 E, shortly after crossing VA-123. Look for Havertys Furniture Store on your left.

Driving Directions to Ace Vacuums in Leesburg, VA (300 Fort Evans Rd NE, Leesburg, VA 20176)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Stay on VA-267 West. This road transitions from the Dulles Toll Road to the Dulles Greenway as you head further west into Loudoun County. Tolls apply for both sections.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg: This is a major exit.
5. Continue on VA-7 W: You'll drive for several miles, passing through Sterling and Ashburn.
6. Take the Exit for Battlefield Parkway / Fort Evans Road: As you approach Leesburg, look for this exit.
7. Turn Right onto Fort Evans Rd NE: After exiting, turn right onto Fort Evans Road NE.
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville: Get onto I-66 West.
2. Merge onto VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Tolls apply.
3. Continue onto VA-267 W (Dulles Greenway): Stay on the Dulles Greenway. Tolls apply.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
5. Continue on VA-7 W:
6. Take the Exit for Battlefield Parkway / Fort Evans Road:
7. Turn Right onto Fort Evans Rd NE:
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Northern Virginia (e.g., Fairfax, Arlington, Ashburn, Sterling):

• From Fairfax:
  1. Take VA-123 N (Chain Bridge Rd) to access VA-267 W (Dulles Toll Road) or take I-66 W to VA-267 W: Your best bet is to get onto VA-267 West (Dulles Toll Road).
  2. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Tolls apply.
  3. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
  4. Continue on VA-7 W:
  5. Take the Exit for Battlefield Parkway / Fort Evans Road:
  6. Turn Right onto Fort Evans Rd NE:
  7. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Ashburn / Sterling / Eastern Loudoun County:
  1. Take VA-7 W (Harry Byrd Hwy) directly toward Leesburg: This is the most direct route.
  2. Take the Exit for Battlefield Parkway / Fort Evans Road:
  3. Turn Right onto Fort Evans Rd NE:
  4. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Western Virginia (e.g., Winchester):
  1. Take US-7 E (Harry Byrd Hwy) toward Leesburg:
  2. In Leesburg, after passing the Leesburg Premium Outlets on your left, prepare for the Fort Evans Road / Battlefield Parkway exit.
  3. Take the Exit for Fort Evans Road / Battlefield Parkway.
  4. Turn Left onto Fort Evans Rd NE: You'll go over VA-7.
  5. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.