Sebo Brush Roller 15" (Soft Bristle) for G2, G5, ET-2, and FELIX 2 – 2838GE

Product Overview

The Sebo Brush Roller 15" (Soft Bristle) – 2838GE is a genuine Sebo OEM component engineered for gentle yet effective carpet and floor care. Designed to fit Sebo G2, G5, ET-2, and FELIX 2 vacuum models, this soft-bristle roller is ideal for delicate carpets, area rugs, and fine textile flooring that require precision cleaning without damage.

Manufactured in Germany with Sebo’s renowned quality, the 2838GE Brush Roller delivers exceptional smoothness, balance, and efficiency. The soft bristles glide effortlessly over sensitive surfaces, protecting fibers while maintaining Sebo’s superior suction performance.

Available through Authorized Sebo Dealer Ace Vacuums, this replacement brush roller ensures authenticity, durability, and full warranty coverage—offering premium results and peace of mind for your Sebo vacuum.

Key Features

• Model: 2838GE – Sebo 15" Soft Bristle Brush Roller

• Compatibility: Sebo G2, G5, ET-2, and FELIX 2 upright vacuum models

• Soft Bristle Design: Gently cleans delicate carpets and rugs without abrasion

• Precision-Balanced: Reduces vibration for smoother, quieter operation

• OEM Construction: Genuine Sebo part for optimal fit and performance

• Durable Build: German-engineered for longevity and consistent cleaning results

• Easy Installation: Simple replacement ensures quick, reliable maintenance

• Improves Efficiency: Helps maintain airflow and vacuum suction integrity

Sold exclusively through Authorized Sebo Dealer Ace Vacuums.

What Makes the Model Stand Out

The Sebo 2838GE Soft Bristle Brush Roller stands apart for its gentle cleaning technology, engineered for delicate flooring and specialty carpet fibers. Unlike standard or generic rollers, its bristles are softer yet precisely angled to lift dirt effectively without pulling or fraying carpet threads.

Made in Germany under Sebo’s strict manufacturing standards, this roller is built to ensure durability and smooth operation for years. When purchased from Authorized Sebo Dealer Ace Vacuums, customers are guaranteed genuine OEM quality, official packaging, and full warranty support.

The 2838GE represents Sebo’s commitment to precision cleaning and surface-safe care, making it the ideal solution for maintaining high-end carpets in pristine condition.

Technical Specifications

• Model Name: Sebo Brush Roller 15" (Soft Bristle)

• MPN: 2838GE

• Product Type: Brush Roller / Agitator Bar

• Compatibility or Fit: Sebo G2, G5, ET-2, and FELIX 2 vacuums

• Filtration / Capacity / Power: N/A – mechanical brush component

• Country of Origin: Germany

• Warranty or Guarantee: Covered under Sebo’s manufacturer warranty when purchased from an authorized dealer

• Authorized Dealer: Ace Vacuums

Ideal Buyers

The Sebo 2838GE Soft Bristle Brush Roller 15" is perfect for:

• Homeowners with luxury or delicate carpet fibers.

• Interior designers and cleaning professionals maintaining high-end textiles.

• Allergy-sensitive households that require effective yet gentle debris removal.

• Pet owners who need smooth, quiet cleaning performance.

By purchasing from Authorized Sebo Dealer Ace Vacuums, buyers ensure they receive a genuine Sebo component designed for precision, safety, and performance.

Availability

The Sebo Brush Roller 15" (Soft Bristle) – 2838GE is available both online and in-store at Ace Vacuums, an Authorized Sebo Dealer. All Sebo OEM parts purchased through Ace Vacuums come in genuine packaging and include full manufacturer warranty protection.

Comparison Table

Pros and Cons

Pros:

• Designed specifically for delicate carpets and area rugs.

• Soft bristles protect fibers while ensuring deep cleaning.

• Precision-balanced for quiet, vibration-free performance.

• Genuine Sebo OEM quality ensures long-term reliability.

• Backed by Authorized Sebo Dealer Ace Vacuums with full warranty coverage.

Cons:

• Not ideal for high-pile or heavily soiled carpets.

• Higher cost compared to generic brush rollers.

Frequently Asked Questions 

Q1: Which Sebo vacuums are compatible with the Sebo Brush Roller 15" (Soft Bristle) – 2838GE?
A1: The Sebo 2838GE fits Sebo G2, G5, ET-2, and FELIX 2 models. Always buy from Authorized Sebo Dealer Ace Vacuums for guaranteed fit and authenticity.

Q2: What makes the Sebo 2838GE different from the standard 2838AM brush roller?
A2: The 2838GE features softer bristles designed for delicate carpets, while the 2838AM uses firmer bristles for deep cleaning. Both are genuine OEM parts from Authorized Sebo Dealer Ace Vacuums.

Q3: Is the Sebo 2838GE a genuine Sebo product?
A3: Yes. It’s a genuine OEM part made in Germany, available only through Authorized Sebo Dealer Ace Vacuums.

Q4: What surfaces is the Sebo 2838GE best suited for?
A4: It’s ideal for low-pile carpets, fine wool rugs, and other delicate textile floors requiring gentle cleaning. Available from Authorized Sebo Dealer Ace Vacuums.

Q5: How do I install the Sebo 2838GE brush roller?
A5: Simply remove the existing roller and slide the new one into the powerhead. Detailed instructions come with genuine OEM parts from Authorized Sebo Dealer Ace Vacuums.

Q6: Can I use the Sebo 2838GE on hard floors?
A6: While soft enough for some hard surfaces, Sebo recommends using dedicated hard-floor attachments. Find all compatible accessories at Authorized Sebo Dealer Ace Vacuums.

Q7: Will using a generic brush roller affect my Sebo vacuum’s performance?
A7: Yes. Non-OEM rollers can reduce efficiency and cause noise or vibration. Always use genuine Sebo parts from Authorized Sebo Dealer Ace Vacuums.

Q8: How wide is the Sebo 2838GE brush roller?
A8: The roller measures 15 inches wide, designed specifically for Sebo upright and canister powerheads. Genuine replacement parts available from Authorized Sebo Dealer Ace Vacuums.

Q9: What’s the benefit of the soft bristle design?
A9: It provides thorough cleaning for sensitive carpets without causing wear, ensuring your flooring stays beautiful. Genuine OEM available at Authorized Sebo Dealer Ace Vacuums.

Q10: Does the Sebo 2838GE come with a warranty?
A10: Yes. All Sebo OEM parts include full manufacturer warranty coverage when purchased through Authorized Sebo Dealer Ace Vacuums.

Q11: How often should I replace my Sebo brush roller?
A11: Typically every 12–18 months, depending on use. Replacement parts are always in stock at Authorized Sebo Dealer Ace Vacuums.

Q12: Is the Sebo 2838GE made in Germany?
A12: Yes. It’s precision-manufactured in Germany to Sebo’s world-class quality standards. Purchase authentic OEM parts from Authorized Sebo Dealer Ace Vacuums.

Q13: Can the Sebo 2838GE be used for pet hair removal?
A13: Yes, though its soft bristles are best for light to moderate pet hair. For heavy-duty pet cleaning, consult Authorized Sebo Dealer Ace Vacuums for alternative rollers.

Q14: What happens if I use the wrong roller type in my Sebo vacuum?
A14: Using non-compatible or generic rollers can reduce suction, damage flooring, or void warranty. Always choose authentic Sebo parts from Authorized Sebo Dealer Ace Vacuums.

Q15: Why should I buy from Authorized Sebo Dealer Ace Vacuums?
A15: Authorized Sebo Dealer Ace Vacuums guarantees genuine OEM Sebo products, authentic packaging, expert service, and full warranty coverage—ensuring unmatched reliability and value.

Ace Vacuums Locations:

• Fairfax, VA: 11110 Main Street, Fairfax, VA 22030
• Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Driving Directions to Ace Vacuums in Fairfax, VA (11110 Main Street, Fairfax, VA 22030)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W: Stay on the Dulles Toll Road for several miles.
4. Take Exit 16 for VA-7 E (Leesburg Pike) / VA-123 S (Chain Bridge Rd): Follow signs for VA-123 South (Chain Bridge Rd).
5. Merge onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
6. Turn Right onto Main Street (VA-236 W): This will be a significant intersection. You'll continue on Main Street for a short distance.
7. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store. Look for their prominent signage.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville/Fairfax: Get onto I-66 West.
2. Take Exit 60 for VA-123 S (Chain Bridge Rd) toward Fairfax: Follow the exit ramp.
3. Turn Right onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
4. Turn Right onto Main Street (VA-236 W): This will be a significant intersection.
5. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.

From Northern Virginia (e.g., Arlington, Falls Church, Vienna):

• From Arlington/Falls Church:
  1. Take US-50 W (Arlington Blvd) or VA-236 W (Main Street) directly into Fairfax: Depending on your starting point, either of these roads will lead you directly to Fairfax.
  2. Continue on Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Vienna:
  1. Take VA-123 S (Chain Bridge Rd) toward Fairfax: Head south on Chain Bridge Road.
  2. Turn Right onto Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Areas West/Northwest of Fairfax (e.g., Chantilly, Centreville):
  1. Take US-50 E or I-66 E towards Fairfax.
  2. If on I-66 E, take Exit 60 for VA-123 S (Chain Bridge Rd). Turn left onto Chain Bridge Rd, then right onto Main Street.
  3. If on US-50 E, turn right onto Main Street (VA-236 E) in Fairfax.
  4. Ace Vacuums Fairfax: Ace Vacuums will be on your right side if coming from US-50 E/VA-236 E, shortly after crossing VA-123. Look for Havertys Furniture Store on your left.

Driving Directions to Ace Vacuums in Leesburg, VA (300 Fort Evans Rd NE, Leesburg, VA 20176)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Stay on VA-267 West. This road transitions from the Dulles Toll Road to the Dulles Greenway as you head further west into Loudoun County. Tolls apply for both sections.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg: This is a major exit.
5. Continue on VA-7 W: You'll drive for several miles, passing through Sterling and Ashburn.
6. Take the Exit for Battlefield Parkway / Fort Evans Road: As you approach Leesburg, look for this exit.
7. Turn Right onto Fort Evans Rd NE: After exiting, turn right onto Fort Evans Road NE.
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville: Get onto I-66 West.
2. Merge onto VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Tolls apply.
3. Continue onto VA-267 W (Dulles Greenway): Stay on the Dulles Greenway. Tolls apply.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
5. Continue on VA-7 W:
6. Take the Exit for Battlefield Parkway / Fort Evans Road:
7. Turn Right onto Fort Evans Rd NE:
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Northern Virginia (e.g., Fairfax, Arlington, Ashburn, Sterling):

• From Fairfax:
  1. Take VA-123 N (Chain Bridge Rd) to access VA-267 W (Dulles Toll Road) or take I-66 W to VA-267 W: Your best bet is to get onto VA-267 West (Dulles Toll Road).
  2. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Tolls apply.
  3. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
  4. Continue on VA-7 W:
  5. Take the Exit for Battlefield Parkway / Fort Evans Road:
  6. Turn Right onto Fort Evans Rd NE:
  7. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Ashburn / Sterling / Eastern Loudoun County:
  1. Take VA-7 W (Harry Byrd Hwy) directly toward Leesburg: This is the most direct route.
  2. Take the Exit for Battlefield Parkway / Fort Evans Road:
  3. Turn Right onto Fort Evans Rd NE:
  4. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Western Virginia (e.g., Winchester):
  1. Take US-7 E (Harry Byrd Hwy) toward Leesburg:
  2. In Leesburg, after passing the Leesburg Premium Outlets on your left, prepare for the Fort Evans Road / Battlefield Parkway exit.
  3. Take the Exit for Fort Evans Road / Battlefield Parkway.
  4. Turn Left onto Fort Evans Rd NE: You'll go over VA-7.
  5. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.