Cana-Vac CV687 (ACAN60A) Central Vacuum Power Unit

Cana-Vac CV687 (ACAN60A) Central Vacuum Power Unit

Available: In Stock
$624.00
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Quick Summary

The Cana-Vac CV687 (ACAN60A) is a 666-airwatt, 120 V central vacuum power unit from the Cana-Vac Cana-vac series, which Cana-Vac recommends for condos and mid-sized homes. It delivers 122.2 inches of water lift and 122 CFM of airflow, with hybrid filtration with a bag or the maintenance-optional self-cleaning filter.

As an Authorized Cana-Vac Dealer Ace Vacuums, we can help match this whole-house vacuum to your home's piping, inlets and cleaning needs. Cana-Vac backs the CV687 with a 10-year parts warranty and 3-year labor warranty.

Quick Highlights

  • 666 airwatts from a single Flow-Thru motor with 1 turbine
  • 122.2-inch water lift and 122 CFM airflow
  • 64 dB rated noise level
  • 20 L (about 5.3 gal) bag or 17.4 L (about 4.6 gal) canister
  • 10-year parts and 3-year labor warranty

Product Overview

The Cana-vac series is designed for condos and mid-sized homes that need dependable weekly cleaning. The CV687 uses a Flow-Thru motor, which cools itself with filtered vacuum air and is known for reliable performance in light to medium duty use at a more affordable price than premium motors.

It is rated at 666 airwatts, 122.2 inches of water lift and 122 CFM of airflow, drawing up to 14.7 A on 120 V. The steel canister measures 37.4 inches high by 11.9 inches in diameter and weighs 22.4 lb.

Filtration is flexible. Cana-Vac's hybrid design lets you use a disposable bag for clean, no-contact emptying, or run without a bag using the maintenance-optional self-cleaning filter. The filter inverts upward while the motor runs, then drops when the unit shuts off so excess dust falls into the dirt canister.

Cana-Vac lists micro-efficiency filtration for dust and standard household pollutants, and Quiet Pack Plus motor insulation with an insulated lid for extra noise reduction.


Expert Recommendation

This model suits condo, townhome and mid-sized home owners who want reliable weekly cleaning and a 10-year parts warranty at a value price.

The CV687 is a practical choice when flexible filtration matters. Use a bag for simpler, cleaner emptying, or go bagless with the self-cleaning filter.

A sibling unit may be a better fit for some homes. The Cana-Vac CV787 (ACAN70A) lists 706 airwatts, 128.7-inch water lift and 64 dB with hybrid, bag or bagless collection, while the Cana-Vac Signature ACAN590A from the Signature series offers 650 airwatts and a 5-year labor warranty.


Best For

Condos and Mid-Sized Homes

Cana-Vac recommends the Cana-vac series for condos to mid-sized homes and weekly cleanups.

Value-Focused Buyers

The Flow-Thru motor offers good performance at a more affordable price than premium motors.

Flexible Filtration

Hybrid collection lets you use a 20 L bag or run bagless into a 17.4 L canister.

Quieter Cleaning

The unit is rated at 64 dB and installs away from living areas, so little motor noise reaches the home.

Replacing an Older Unit

A new power unit can be connected to an existing central vacuum piping network after the inlets and hose are checked.


Not Ideal For

  • It may not be the right choice if a homeowner wants a portable plug-in vacuum rather than a permanently installed central vacuum power unit.
  • The hose and cleaning tools are not included, so a compatible hose and attachment kit must be purchased separately.
  • The 37.4-inch height requires an installation location with enough room to remove the canister.
  • Very large homes with heavy daily use may be better served by a Signature series unit such as the Cana-Vac Signature ACAN590A.

Key Features

  • 666 Airwatts: A single Flow-Thru motor with 1 turbine delivers 666 airwatts and 122.2 inches of water lift.
  • 122 CFM Airflow: Strong airflow carries dirt, dust and pet hair through the piping.
  • Flow-Thru Motor: Designed for reliable weekly residential use.
  • Micro-Efficiency Filtration: Captures dust and standard household pollutants.
  • Quiet Pack Plus: Motor insulation and an insulated lid add noise reduction.
  • Hybrid Collection: Use a 20 L bag or go bagless into the 17.4 L canister.
  • 64 dB Rating: Remote installation keeps motor noise away from living spaces.
  • 10-Year Warranty: 10 years on parts and 3 years on labor.

What Makes This Model Stand Out

The CV687 (ACAN60A) adds hybrid bag or bagless collection and 666 airwatts to the Cana-vac series at a value price.

Every model in the Cana-vac series carries Cana-Vac's 10-year parts warranty, and the CV687 pairs with Cana-Vac Super Pack, Electric and On/Off attachment kits.


Product Comparisons

CV687 vs CV787

The CV687 lists 666 airwatts, 122.2 inches of water lift, 122 CFM and 64 dB, compared with 706 airwatts, 128.7 inches, 122 CFM and 64 dB for the CV787.

CV687 vs ACAN590A

The CV687 lists 666 airwatts, 122.2 inches of water lift, 122 CFM and 64 dB, compared with 650 airwatts, 143.1 inches, 130.2 CFM and 56 dB for the ACAN590A. The ACAN590A is a Signature unit with a two-stage motor, HEPA filtration and 5-year labor warranty, while the CV687 is a Cana-vac series unit with a Flow-Thru motor and 3-year labor warranty.

Central Vacuum vs Portable Vacuum

A central vacuum power unit is installed in a location such as a garage or basement, so the homeowner does not carry the motor and dirt container through the home. Cleaning is done through wall inlets using a compatible hose and tools sold separately.

Bagged vs Hybrid Operation

Bagged operation keeps debris sealed for no-contact emptying. Hybrid operation lets Cana-Vac units run with a bag or without one using a self-cleaning filter, which empties into the dirt canister.


Questions Buyers Commonly Ask

Can this unit connect to my existing central vacuum piping?

A new power unit is typically connected to the home's existing central vacuum piping. Our team can confirm the inlet layout and connection before you order.

Can I use the unit without a disposable bag?

Yes. The CV687 uses hybrid filtration, so it can run bagless with the self-cleaning filter.

Is a hose or tool kit included?

No hose or cleaning tools are listed as included. Cana-Vac offers Super Pack, Electric and On/Off attachment kits sold separately.

What size home is it designed for?

Cana-Vac recommends the Cana-vac series for condos to mid-sized homes.

How loud is it?

The CV687 is rated at 64 dB. Because it is installed away from living areas, you hear very little of it while cleaning.


Technical Specifications

Specification Details
Brand Cana-Vac
Model CV687 (ACAN60A)
Part Number ACAN60A
Series Cana-vac Series
Motor Single Flow-Thru motor with 1 turbine, cooled by filtered vacuum air
Airwatts 666
Water Lift 122.2 inches
Airflow 122 CFM
Noise Level 64 dB
Voltage 120 V
Maximum Amps 14.7 A
Collection Bag or self-cleaning filter (hybrid)
Filtration Hybrid, maintenance-optional filter; micro-efficiency filtration
Bag Capacity 20 L / about 5.3 gal
Canister Capacity 17.4 L / about 4.6 gal
Height 37.4 inches
Diameter 11.9 inches
Weight 22.4 lb
Warranty 10 years parts, 3 years labor
Authorized Dealer Ace Vacuums

Installation Notes

  • Install the power unit in a suitable location such as a garage, basement or utility room, with room to access the bag and canister.
  • Allow for the unit's 37.4-inch height and 11.9-inch diameter, plus clearance for service.
  • The unit runs on 120 V and draws up to 14.7 A. Have an electrician confirm the outlet and circuit for your installation.
  • The unit connects to the home's central vacuum piping and inlets. Confirm hose and inlet type, low-voltage or electric, before choosing an attachment kit.
  • Venting outside the living space is recommended where possible for the best indoor air quality.

Maintenance Tips

  • Check the bag or dirt canister when you notice a loss of suction, which usually means it needs emptying or replacing.
  • For bagged use, replace the bag when full. For bagless use, empty the 17.4 L canister regularly.
  • The self-cleaning filter flexes as the unit starts and stops, dropping excess dust into the canister, so it needs little routine care.
  • Ask Ace Vacuums for the matching genuine Cana-Vac replacement bags and filters for this model.

Ideal Buyers

Perfect for:

  • Condo, townhome and mid-sized home owners.
  • Households that clean weekly and want dependable value.
  • Buyers who want a 10-year parts warranty from an established brand.
  • Owners who want the choice of bagged or bagless operation.
  • Homeowners replacing an older central vacuum power unit.

Why Buy from Ace Vacuums

When you purchase from Authorized Cana-Vac Dealer Ace Vacuums, you receive:

  • Genuine Cana-Vac central vacuum power units
  • Expert help sizing the right unit for your home and piping
  • Guidance on matching hoses and attachment kits to your inlets
  • Genuine Cana-Vac replacement bags and filters
  • Knowledgeable customer support before and after the sale

Available Online & In-Store

The Cana-Vac CV687 (ACAN60A) is available online and in-store through Authorized Cana-Vac Dealer Ace Vacuums.

Visit Our Showrooms

  • Fairfax, VA: 11110 Main St, Fairfax, VA 22030
  • Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Call 703-997-9292 (ext. 1 Fairfax, ext. 2 Leesburg). Both stores are open 7 days a week to compare central vacuum systems and talk with our specialists.


Comparison Table

Feature Cana-Vac CV687 (ACAN60A) Cana-Vac CV787 (ACAN70A)
Series Cana-vac Series Cana-vac Series
Airwatts 666 706
Water lift 122.2 inches 128.7 inches
Airflow 122 CFM 122 CFM
Noise 64 dB 64 dB
Bag / canister 20 L / 17.4 L 20 L / 17.4 L
Collection Hybrid, bag or bagless Hybrid, bag or bagless
Weight 22.4 lb 22.4 lb
Warranty 10 yr parts / 3 yr labor 10 yr parts / 3 yr labor

Pros and Cons

Pros

  • 666 airwatts with 122.2-inch water lift and 122 CFM
  • 64 dB rated noise level
  • Reliable Flow-Thru motor at a value price
  • Quiet Pack Plus insulation
  • Hybrid bag or bagless collection
  • 10-year parts and 3-year labor warranty

Cons

  • Hose and cleaning tools are sold separately.
  • Installation requires central vacuum piping, compatible inlets and a suitable location.
  • Shorter 3-year labor warranty than the Signature series.
  • Cana-Vac does not publish a square-foot coverage rating for this model.

Quick Summary

The Cana-Vac CV687 (ACAN60A) is a 666-airwatt, 120 V central vacuum power unit from the Cana-Vac Cana-vac series, which Cana-Vac recommends for condos and mid-sized homes. It delivers 122.2 inches of water lift and 122 CFM of airflow, with hybrid filtration with a bag or the maintenance-optional self-cleaning filter.

As an Authorized Cana-Vac Dealer Ace Vacuums, we can help match this whole-house vacuum to your home's piping, inlets and cleaning needs. Cana-Vac backs the CV687 with a 10-year parts warranty and 3-year labor warranty.

Quick Highlights

  • 666 airwatts from a single Flow-Thru motor with 1 turbine
  • 122.2-inch water lift and 122 CFM airflow
  • 64 dB rated noise level
  • 20 L (about 5.3 gal) bag or 17.4 L (about 4.6 gal) canister
  • 10-year parts and 3-year labor warranty

Product Overview

The Cana-vac series is designed for condos and mid-sized homes that need dependable weekly cleaning. The CV687 uses a Flow-Thru motor, which cools itself with filtered vacuum air and is known for reliable performance in light to medium duty use at a more affordable price than premium motors.

It is rated at 666 airwatts, 122.2 inches of water lift and 122 CFM of airflow, drawing up to 14.7 A on 120 V. The steel canister measures 37.4 inches high by 11.9 inches in diameter and weighs 22.4 lb.

Filtration is flexible. Cana-Vac's hybrid design lets you use a disposable bag for clean, no-contact emptying, or run without a bag using the maintenance-optional self-cleaning filter. The filter inverts upward while the motor runs, then drops when the unit shuts off so excess dust falls into the dirt canister.

Cana-Vac lists micro-efficiency filtration for dust and standard household pollutants, and Quiet Pack Plus motor insulation with an insulated lid for extra noise reduction.


Expert Recommendation

This model suits condo, townhome and mid-sized home owners who want reliable weekly cleaning and a 10-year parts warranty at a value price.

The CV687 is a practical choice when flexible filtration matters. Use a bag for simpler, cleaner emptying, or go bagless with the self-cleaning filter.

A sibling unit may be a better fit for some homes. The Cana-Vac CV787 (ACAN70A) lists 706 airwatts, 128.7-inch water lift and 64 dB with hybrid, bag or bagless collection, while the Cana-Vac Signature ACAN590A from the Signature series offers 650 airwatts and a 5-year labor warranty.


Best For

Condos and Mid-Sized Homes

Cana-Vac recommends the Cana-vac series for condos to mid-sized homes and weekly cleanups.

Value-Focused Buyers

The Flow-Thru motor offers good performance at a more affordable price than premium motors.

Flexible Filtration

Hybrid collection lets you use a 20 L bag or run bagless into a 17.4 L canister.

Quieter Cleaning

The unit is rated at 64 dB and installs away from living areas, so little motor noise reaches the home.

Replacing an Older Unit

A new power unit can be connected to an existing central vacuum piping network after the inlets and hose are checked.


Not Ideal For

  • It may not be the right choice if a homeowner wants a portable plug-in vacuum rather than a permanently installed central vacuum power unit.
  • The hose and cleaning tools are not included, so a compatible hose and attachment kit must be purchased separately.
  • The 37.4-inch height requires an installation location with enough room to remove the canister.
  • Very large homes with heavy daily use may be better served by a Signature series unit such as the Cana-Vac Signature ACAN590A.

Key Features

  • 666 Airwatts: A single Flow-Thru motor with 1 turbine delivers 666 airwatts and 122.2 inches of water lift.
  • 122 CFM Airflow: Strong airflow carries dirt, dust and pet hair through the piping.
  • Flow-Thru Motor: Designed for reliable weekly residential use.
  • Micro-Efficiency Filtration: Captures dust and standard household pollutants.
  • Quiet Pack Plus: Motor insulation and an insulated lid add noise reduction.
  • Hybrid Collection: Use a 20 L bag or go bagless into the 17.4 L canister.
  • 64 dB Rating: Remote installation keeps motor noise away from living spaces.
  • 10-Year Warranty: 10 years on parts and 3 years on labor.

What Makes This Model Stand Out

The CV687 (ACAN60A) adds hybrid bag or bagless collection and 666 airwatts to the Cana-vac series at a value price.

Every model in the Cana-vac series carries Cana-Vac's 10-year parts warranty, and the CV687 pairs with Cana-Vac Super Pack, Electric and On/Off attachment kits.


Product Comparisons

CV687 vs CV787

The CV687 lists 666 airwatts, 122.2 inches of water lift, 122 CFM and 64 dB, compared with 706 airwatts, 128.7 inches, 122 CFM and 64 dB for the CV787.

CV687 vs ACAN590A

The CV687 lists 666 airwatts, 122.2 inches of water lift, 122 CFM and 64 dB, compared with 650 airwatts, 143.1 inches, 130.2 CFM and 56 dB for the ACAN590A. The ACAN590A is a Signature unit with a two-stage motor, HEPA filtration and 5-year labor warranty, while the CV687 is a Cana-vac series unit with a Flow-Thru motor and 3-year labor warranty.

Central Vacuum vs Portable Vacuum

A central vacuum power unit is installed in a location such as a garage or basement, so the homeowner does not carry the motor and dirt container through the home. Cleaning is done through wall inlets using a compatible hose and tools sold separately.

Bagged vs Hybrid Operation

Bagged operation keeps debris sealed for no-contact emptying. Hybrid operation lets Cana-Vac units run with a bag or without one using a self-cleaning filter, which empties into the dirt canister.


Questions Buyers Commonly Ask

Can this unit connect to my existing central vacuum piping?

A new power unit is typically connected to the home's existing central vacuum piping. Our team can confirm the inlet layout and connection before you order.

Can I use the unit without a disposable bag?

Yes. The CV687 uses hybrid filtration, so it can run bagless with the self-cleaning filter.

Is a hose or tool kit included?

No hose or cleaning tools are listed as included. Cana-Vac offers Super Pack, Electric and On/Off attachment kits sold separately.

What size home is it designed for?

Cana-Vac recommends the Cana-vac series for condos to mid-sized homes.

How loud is it?

The CV687 is rated at 64 dB. Because it is installed away from living areas, you hear very little of it while cleaning.


Technical Specifications

Specification Details
Brand Cana-Vac
Model CV687 (ACAN60A)
Part Number ACAN60A
Series Cana-vac Series
Motor Single Flow-Thru motor with 1 turbine, cooled by filtered vacuum air
Airwatts 666
Water Lift 122.2 inches
Airflow 122 CFM
Noise Level 64 dB
Voltage 120 V
Maximum Amps 14.7 A
Collection Bag or self-cleaning filter (hybrid)
Filtration Hybrid, maintenance-optional filter; micro-efficiency filtration
Bag Capacity 20 L / about 5.3 gal
Canister Capacity 17.4 L / about 4.6 gal
Height 37.4 inches
Diameter 11.9 inches
Weight 22.4 lb
Warranty 10 years parts, 3 years labor
Authorized Dealer Ace Vacuums

Installation Notes

  • Install the power unit in a suitable location such as a garage, basement or utility room, with room to access the bag and canister.
  • Allow for the unit's 37.4-inch height and 11.9-inch diameter, plus clearance for service.
  • The unit runs on 120 V and draws up to 14.7 A. Have an electrician confirm the outlet and circuit for your installation.
  • The unit connects to the home's central vacuum piping and inlets. Confirm hose and inlet type, low-voltage or electric, before choosing an attachment kit.
  • Venting outside the living space is recommended where possible for the best indoor air quality.

Maintenance Tips

  • Check the bag or dirt canister when you notice a loss of suction, which usually means it needs emptying or replacing.
  • For bagged use, replace the bag when full. For bagless use, empty the 17.4 L canister regularly.
  • The self-cleaning filter flexes as the unit starts and stops, dropping excess dust into the canister, so it needs little routine care.
  • Ask Ace Vacuums for the matching genuine Cana-Vac replacement bags and filters for this model.

Ideal Buyers

Perfect for:

  • Condo, townhome and mid-sized home owners.
  • Households that clean weekly and want dependable value.
  • Buyers who want a 10-year parts warranty from an established brand.
  • Owners who want the choice of bagged or bagless operation.
  • Homeowners replacing an older central vacuum power unit.

Why Buy from Ace Vacuums

When you purchase from Authorized Cana-Vac Dealer Ace Vacuums, you receive:

  • Genuine Cana-Vac central vacuum power units
  • Expert help sizing the right unit for your home and piping
  • Guidance on matching hoses and attachment kits to your inlets
  • Genuine Cana-Vac replacement bags and filters
  • Knowledgeable customer support before and after the sale

Available Online & In-Store

The Cana-Vac CV687 (ACAN60A) is available online and in-store through Authorized Cana-Vac Dealer Ace Vacuums.

Visit Our Showrooms

  • Fairfax, VA: 11110 Main St, Fairfax, VA 22030
  • Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Call 703-997-9292 (ext. 1 Fairfax, ext. 2 Leesburg). Both stores are open 7 days a week to compare central vacuum systems and talk with our specialists.


Comparison Table

Feature Cana-Vac CV687 (ACAN60A) Cana-Vac CV787 (ACAN70A)
Series Cana-vac Series Cana-vac Series
Airwatts 666 706
Water lift 122.2 inches 128.7 inches
Airflow 122 CFM 122 CFM
Noise 64 dB 64 dB
Bag / canister 20 L / 17.4 L 20 L / 17.4 L
Collection Hybrid, bag or bagless Hybrid, bag or bagless
Weight 22.4 lb 22.4 lb
Warranty 10 yr parts / 3 yr labor 10 yr parts / 3 yr labor

Pros and Cons

Pros

  • 666 airwatts with 122.2-inch water lift and 122 CFM
  • 64 dB rated noise level
  • Reliable Flow-Thru motor at a value price
  • Quiet Pack Plus insulation
  • Hybrid bag or bagless collection
  • 10-year parts and 3-year labor warranty

Cons

  • Hose and cleaning tools are sold separately.
  • Installation requires central vacuum piping, compatible inlets and a suitable location.
  • Shorter 3-year labor warranty than the Signature series.
  • Cana-Vac does not publish a square-foot coverage rating for this model.

Frequently Asked Questions

What is the Cana-Vac CV687 (ACAN60A)?

It is a 666-airwatt central vacuum power unit from the Cana-Vac Cana-vac series, with hybrid filtration with a bag or the maintenance-optional self-cleaning filter.

How powerful is this central vacuum system?

It is rated at 666 airwatts, 122.2 inches of water lift and 122 CFM of airflow.

What type of motor does it use?

It uses a single Flow-Thru motor with 1 turbine, cooled by filtered vacuum air.

Is this a bagged or bagless vacuum?

It is a hybrid unit. It can use a bag or run bagless with the self-cleaning filter.

How large is the dirt capacity?

It holds a 20 L (about 5.3 gal) bag or 17.4 L (about 4.6 gal) canister.

Does it have HEPA filtration?

No. The Cana-vac series uses micro-efficiency filtration for dust and standard pollutants. The Signature series offers HEPA filtration.

How loud is this central vacuum power unit?

The listed noise level is 64 dB. Quiet Pack Plus motor insulation and an insulated lid add noise reduction.

What voltage and amperage does it need?

It runs on 120 V and draws up to 14.7 A.

How big is the unit?

It measures 37.4 inches high by 11.9 inches in diameter and weighs 22.4 lb.

Can this replace an older central vacuum power unit?

It can typically connect to an existing central vacuum piping system. Inlet and hose compatibility should be confirmed first.

Does the package include a hose?

No hose is listed as included. Hoses and attachment kits are sold separately and must match your inlet type, low-voltage or electric.

Which attachment kits work with it?

Cana-Vac pairs its units with Super Pack, Electric and On/Off attachment kits, with powerhead choices such as SEBO ET-1, Lindhaus, Airstream and EBK360, plus garage kits and SoftTouch hose covers.

Where is the unit installed?

Central vacuum power units are commonly installed in a garage, basement or utility room, with room to access the bag and canister.

What warranty does it have?

Cana-Vac covers parts for 10 years and labor for 3 years.

Can Ace Vacuums help size this unit for my home?

Yes. Ace Vacuums can review your home, piping, inlets and hose needs. Cana-Vac does not assign a square-foot coverage rating to this model.

Visit Our Showrooms

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Address: 11110 Main St, Fairfax, VA 22030
Landmark: Opposite Havertys Furniture Store
Best for: Bethesda, Potomac, Arlington, NW Washington D.C.

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Address: 300 Fort Evans Rd NE, Suite 104, Leesburg, VA 20176
Landmark: Next to Home Depot in Leesburg
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Shipping, Return & Refund Policy

Shipping Policy

In-stock merchandise generally ships from our Leesburg, Virginia location within 3–5 business days. Processing time is separate from carrier transit time and is not a guaranteed delivery date. Weekends and holidays can affect timing. Special-order, backordered or unavailable items may take longer; contact us to confirm timing before purchase when a deadline matters.

Shipping options and charges are shown at checkout. After dispatch, follow the carrier's tracking updates. Weather, carrier delays, order verification and inventory confirmation may affect delivery. Inspect packages promptly and retain packaging if there is damage or an incorrect or missing item.

Returns and refunds

Eligible unused items have a 30-calendar-day return request window for refunds or exchanges, measured from delivery or in-store purchase. Return authorization is required. Final-sale exclusions, the 15% restocking fee for change-of-mind returns and shipping responsibilities are explained in our Return and Refund Policy. That policy is the governing source for return eligibility and fees.

For shipping or return help, email sales@acevacuums.com or call 703-997-9292.


30-Day Returns, Refunds and Exchanges

Updated September 27, 2026. Request a return for an eligible unused item within 30 calendar days of delivery (or purchase for items collected in store). Eligible returns may be refunded to the original payment method or exchanged, subject to availability. The same 30-day request window applies to both refunds and exchanges; there is no separate seven-day or 15-day refund deadline.

Eligibility and authorization

Items must be unused, clean, complete and in their original packaging with all accessories, manuals and proof of purchase. Contact sales@acevacuums.com or 703-997-9292 before sending anything back. Include your order number, item and reason for return. We will confirm eligibility, charges and return instructions. Unapproved or cash-on-delivery returns are not accepted.

Fees and shipping

For an approved change-of-mind return, a 15% restocking fee applies to the returned merchandise price. Original shipping charges are not refundable and the customer pays return shipping. These charges do not apply to an approved return caused by our shipping error or a damaged/defective item claim. Contact us first so we can arrange the appropriate remedy and shipping instructions. Do not assume a prepaid label is included.

Final-sale and excluded items

Air purifiers; discounted, clearance, trade-in, holiday-sale and price-matched purchases; gift cards; custom or special-order products; electrical parts; used or installed items; opened cleaning solutions; and used bags, filters, belts or other consumables are not eligible for change-of-mind returns. Other items clearly marked final sale at purchase are also excluded. An opened box alone does not disqualify an otherwise eligible unused, complete item, but consumables and cleaning solutions must remain unopened.

Damaged, defective, incorrect or missing items; recalls

Inspect your order promptly and contact us as soon as you discover a problem, with your order number and photos where helpful. Keep the packaging. Change-of-mind exclusions and deadlines do not remove applicable defect, warranty, recall or statutory rights. Warranty coverage requires evaluation under the manufacturer's terms; dealer status does not guarantee free repair. Recalled products must follow the manufacturer's recall process.

Refund timing and exchanges

After we receive and inspect the return, we will notify you of approval or the reason it cannot be accepted. Approved refunds are issued to the original payment method within 10 business days of approval; your bank may take additional time to post them. Contact us if more than 15 business days have passed since approval. Exchanges require authorization and replacement availability; any price difference and applicable charges will be explained before processing.

Applicable rights and earlier purchases

This policy applies to online and in-store purchases. We will honor more favorable written return terms provided with an earlier purchase. Applicable consumer rights remain unaffected. Where the European Union 14-day cancellation right applies, customers may cancel or return eligible orders within 14 days of receipt, subject to applicable legal exceptions, without giving a reason.

Recommended Cana-Vac Products

Build your cleaning setup with useful accessories. Compare the hose connection and kit contents before choosing; complete kits are alternative setups.

Check your system and connections

Hose fit depends on your wall inlet, handle, wand and electrical connection. Round 1¼-inch tools do not fit every proprietary or D-shaped handle. A low-voltage hose controls suction but cannot power a corded electric brush. Pigtail hoses need a nearby electrical outlet; direct-connect hoses need matching powered inlets. Check what a complete kit already includes.

Find the correct bag or filter

Match the full power-unit model, production version, bag collar and filter dimensions. Cyclonic, disposable-bag and permanent-filter systems use different supplies. A similar size or shared brand name is not enough to confirm fit. If a matching supply is not shown, send us the model label and a photo of the old bag or filter. Shop central vacuum bags & filters


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For 25+ years, Ace Vacuums has filled the gap left by big-box retailers. We provide the expert repairs, warranty support, and genuine OEM parts that Amazon and Walmart simply don't offer. From free estimates to same-day service, we are your local alternative for professional home care solutions.

Expert Repairs

  • • Vacuum Belt & Roller Repair
  • • Motor Service & Replacement
  • • Suction Loss & Clog Removal
  • • HEPA Filter & Bag Replacement
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Conveniently serving Washington D.C. and Maryland (Montgomery & Prince George's Counties). Our showrooms are just 20 minutes from DC and 10 minutes from Tysons Corner.

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Serving Zip Codes: 20147, 20176, 22030, 22031, 20151, 20190, 22102, 22314, 20110, 20148 & surrounding areas. All repairs performed by certified technicians using genuine parts.