Product Overview

The Dyson DC27 DC28 Prefilter Assembly (Replacement) Part# 10-2323-03 is a OEM filter engineered by Dyson to maintain maximum airflow, protect the motor, and ensure long-term cleaning performance. Designed specifically for DC27 and DC28 upright models, this prefilter assembly captures fine dust and debris before it enters the vacuum’s core system.

Available through Authorized Dyson Dealer Ace Vacuums, this authentic Dyson prefilter ensures precision fit, durable construction, and consistently reliable suction that generic filters cannot match. Ideal for restoring your vacuum’s performance, it helps extend the life of your machine while improving indoor air quality.

Key Features

• Dyson OEM prefilter assembly for DC27 and DC28 models

• Protects the motor by capturing dust and fine debris

• Supports strong, consistent suction performance

• Designed for exact fit and easy installation

• Durable construction for long-term filtration stability

• Washable depending on usage conditions

• Guaranteed authentic when purchased from Authorized Dyson Dealer Ace Vacuums

Sold exclusively through Authorized Dyson Dealer Ace Vacuums.

What Makes the Model Stand Out

The Dyson DC27 DC28 Prefilter Assembly Part# 10-2323-03 stands out because it is engineered with Dyson’s proprietary multi-layer filtration technology, providing superior airflow and motor protection compared to generic alternatives. This OEM component ensures precise compatibility, long-lasting performance, and restored suction power.

When purchased through Authorized Dyson Dealer Ace Vacuums, customers benefit from guaranteed authenticity, manufacturer-backed quality, and reliable support—advantages unavailable with non-genuine or third-party filters.

Technical Specifications

• Model Name: Dyson DC27 DC28 Prefilter Assembly

• MPN: 10-2323-03

• Product Type: Pre-Motor Filter Assembly

• Compatibility / Fit: Designed specifically for Dyson DC27 and Dyson DC28 upright vacuums

• Filtration / Capacity / Power: Multi-layer pre-motor filtration; protects airflow system

• Country of Origin: Dyson OEM (origin varies by production lot)

• Warranty / Guarantee: Supported when purchased from Authorized Dyson Dealer Ace Vacuums

• Authorized Dealer: Ace Vacuums

Ideal Buyers

This Dyson prefilter assembly is ideal for:

• Homeowners seeking to restore full suction performance on Dyson DC27 or DC28 models

• Pet owners who require improved filtration for hair, dander, and fine debris

• Allergy sufferers needing better dust capture before it reaches the motor

• Long-term Dyson users who prefer OEM quality

• Anyone wanting assured authenticity from Authorized Dyson Dealer Ace Vacuums

Availability

The Dyson DC27 DC28 Prefilter Assembly (Replacement) Part# 10-2323-03 is available both online and in-store.
Purchasing from Ace Vacuums, an Authorized Dyson Dealer, guarantees OEM packaging and certified Dyson quality.

Comparison Table

Pros and Cons

Pros

• Dyson OEM build quality

• Ensures proper airflow and motor protection

• Designed for exact fit with DC27/DC28 models

• Long-lasting filtration performance

• Fully supported when bought through Authorized Dyson Dealer Ace Vacuums

Cons

• More expensive than generic substitutes

• Must be replaced or cleaned regularly for best results

Frequently Asked Questions 

1. What is the Dyson DC27 DC28 Prefilter Assembly (Replacement) Part# 10-2323-03?

The Dyson DC27 DC28 Prefilter Assembly (Replacement) Part# 10-2323-03 is a pre-motor filter designed specifically for Dyson DC27 and DC28 uprights. Authentic OEM quality is guaranteed when purchased from Authorized Dyson Dealer Ace Vacuums.

2. Is this filter compatible with both the Dyson DC27 and DC28 models?

Yes. The Dyson DC27 DC28 Prefilter Assembly Part# 10-2323-03 is engineered to fit both models perfectly when purchased through Authorized Dyson Dealer Ace Vacuums.

3. Why is it important to buy this filter from Authorized Dyson Dealer Ace Vacuums?

Buying from Authorized Dyson Dealer Ace Vacuums ensures the filter is properly packaged, and fully supported by Dyson for quality and reliability.

4. Is the Dyson DC27/DC28 prefilter washable?

Depending on usage conditions, the Dyson DC27 DC28 Prefilter Assembly may be washable, but always follow Dyson’s maintenance guidelines provided by Authorized Dyson Dealer Ace Vacuums.

5. How often should I replace the Dyson DC27 DC28 Prefilter?

Replacement intervals vary based on usage, but many users replace their filter every 6–12 months. Replacements are available from Authorized Dyson Dealer Ace Vacuums.

6. Will this filter help restore suction on my Dyson DC27 or DC28?

Yes. A clean, Dyson DC27 DC28 Prefilter Assembly Part# 10-2323-03 helps restore optimal airflow. Always use OEM filters from Authorized Dyson Dealer Ace Vacuums.

7. Do generic filters work as well as the Dyson OEM version?

No. Generic filters may hinder airflow or provide inadequate protection. The Dyson filter from Authorized Dyson Dealer Ace Vacuums ensures correct performance.

8. Does the filter come in original Dyson packaging?

Yes. When purchased from Authorized Dyson Dealer Ace Vacuums, you receive authentic Dyson OEM packaging.

9. What happens if I use a non-genuine filter in my Dyson DC27 or DC28?

Replacement filters may reduce performance or allow dust into the motor. Use only the authentic Dyson DC27 DC28 Prefilter Assembly from Authorized Dyson Dealer Ace Vacuums.

10. Is this part backed by a Dyson warranty?

Warranty support applies when purchased through Authorized Dyson Dealer Ace Vacuums, ensuring OEM quality.

11. Does this filter improve indoor air quality?

Yes. The Dyson DC27 DC28 Prefilter Assembly Part# 10-2323-03 captures fine particles before they circulate, especially when bought from Authorized Dyson Dealer Ace Vacuums to ensure authenticity.

12. How do I install the Dyson DC27/DC28 prefilter assembly?

Installation is simple—just remove the old prefilter and replace it with the new one. Authorized Dyson Dealer Ace Vacuums can provide guidance if needed.

13. Can this filter help reduce odors?

While not a deodorizing filter, the Dyson DC27 DC28 Prefilter Assembly can help improve airflow and reduce dusty smells when purchased from Authorized Dyson Dealer Ace Vacuums.

14. Is this filter an OEM Dyson part?

Yes. This is a OEM component verified by Authorized Dyson Dealer Ace Vacuums.

15. Can I purchase this Dyson DC27 DC28 Prefilter Assembly online?

Absolutely. The part is available both online and in-store through Authorized Dyson Dealer Ace Vacuums.

Ace Vacuums Locations:

• Fairfax, VA: 11110 Main Street, Fairfax, VA 22030
• Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Driving Directions to Ace Vacuums in Fairfax, VA (11110 Main Street, Fairfax, VA 22030)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W: Stay on the Dulles Toll Road for several miles.
4. Take Exit 16 for VA-7 E (Leesburg Pike) / VA-123 S (Chain Bridge Rd): Follow signs for VA-123 South (Chain Bridge Rd).
5. Merge onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
6. Turn Right onto Main Street (VA-236 W): This will be a significant intersection. You'll continue on Main Street for a short distance.
7. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store. Look for their prominent signage.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville/Fairfax: Get onto I-66 West.
2. Take Exit 60 for VA-123 S (Chain Bridge Rd) toward Fairfax: Follow the exit ramp.
3. Turn Right onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
4. Turn Right onto Main Street (VA-236 W): This will be a significant intersection.
5. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.

From Northern Virginia (e.g., Arlington, Falls Church, Vienna):

• From Arlington/Falls Church:
  1. Take US-50 W (Arlington Blvd) or VA-236 W (Main Street) directly into Fairfax: Depending on your starting point, either of these roads will lead you directly to Fairfax.
  2. Continue on Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Vienna:
  1. Take VA-123 S (Chain Bridge Rd) toward Fairfax: Head south on Chain Bridge Road.
  2. Turn Right onto Main Street (VA-236 W):
  3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
• From Areas West/Northwest of Fairfax (e.g., Chantilly, Centreville):
  1. Take US-50 E or I-66 E towards Fairfax.
  2. If on I-66 E, take Exit 60 for VA-123 S (Chain Bridge Rd). Turn left onto Chain Bridge Rd, then right onto Main Street.
  3. If on US-50 E, turn right onto Main Street (VA-236 E) in Fairfax.
  4. Ace Vacuums Fairfax: Ace Vacuums will be on your right side if coming from US-50 E/VA-236 E, shortly after crossing VA-123. Look for Havertys Furniture Store on your left.

Driving Directions to Ace Vacuums in Leesburg, VA (300 Fort Evans Rd NE, Leesburg, VA 20176)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
3. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Stay on VA-267 West. This road transitions from the Dulles Toll Road to the Dulles Greenway as you head further west into Loudoun County. Tolls apply for both sections.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg: This is a major exit.
5. Continue on VA-7 W: You'll drive for several miles, passing through Sterling and Ashburn.
6. Take the Exit for Battlefield Parkway / Fort Evans Road: As you approach Leesburg, look for this exit.
7. Turn Right onto Fort Evans Rd NE: After exiting, turn right onto Fort Evans Road NE.
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Washington D.C. (e.g., Downtown D.C.):

1. Take I-66 W toward Vienna/Centreville: Get onto I-66 West.
2. Merge onto VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Tolls apply.
3. Continue onto VA-267 W (Dulles Greenway): Stay on the Dulles Greenway. Tolls apply.
4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
5. Continue on VA-7 W:
6. Take the Exit for Battlefield Parkway / Fort Evans Road:
7. Turn Right onto Fort Evans Rd NE:
8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Northern Virginia (e.g., Fairfax, Arlington, Ashburn, Sterling):

• From Fairfax:
  1. Take VA-123 N (Chain Bridge Rd) to access VA-267 W (Dulles Toll Road) or take I-66 W to VA-267 W: Your best bet is to get onto VA-267 West (Dulles Toll Road).
  2. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Tolls apply.
  3. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
  4. Continue on VA-7 W:
  5. Take the Exit for Battlefield Parkway / Fort Evans Road:
  6. Turn Right onto Fort Evans Rd NE:
  7. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Ashburn / Sterling / Eastern Loudoun County:
  1. Take VA-7 W (Harry Byrd Hwy) directly toward Leesburg: This is the most direct route.
  2. Take the Exit for Battlefield Parkway / Fort Evans Road:
  3. Turn Right onto Fort Evans Rd NE:
  4. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
• From Western Virginia (e.g., Winchester):
  1. Take US-7 E (Harry Byrd Hwy) toward Leesburg:
  2. In Leesburg, after passing the Leesburg Premium Outlets on your left, prepare for the Fort Evans Road / Battlefield Parkway exit.
  3. Take the Exit for Fort Evans Road / Battlefield Parkway.
  4. Turn Left onto Fort Evans Rd NE: You'll go over VA-7.
  5. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot.

Shipping Policy

Return Policy

• Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

• Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

• Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

• Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

• No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

• Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

• Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.
  
  We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.