SEBO Balance A1 Cordless Vacuum – Dual Motor – Grey | #95010AM
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SEBO Balance A1 Cordless Vacuum – Dual Motor – Grey | #95010AM

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Product Introduction

The SEBO Balance A1 Cordless Vacuum – Dual Motor – Grey (Model 95010AM) is engineered for homeowners who demand uncompromising cleaning performance in a modern cordless format. Designed and built in Germany, this advanced cordless vacuum combines SEBO’s commercial-grade durability with the freedom of lightweight, grab-and-go convenience.

What truly sets the SEBO Balance A1 Cordless Vacuum apart is its true dual-motor system—one motor dedicated to powerful suction and a second motor dedicated to brush roll agitation. This intelligent design allows the vacuum to deliver deep, consistent cleaning on carpets and hard floors without sacrificing performance, even at higher power levels.

With up to 60 minutes of runtime on the low power setting, HEPA-grade filtration, and exceptional balance in hand, the SEBO Balance A1 Cordless Vacuum – Grey rivals many full-size corded machines while offering cordless flexibility.


Key Features & Benefits

True Dual-Motor Technology

  • Dedicated motor for suction

  • Separate motor for brush roll agitation

  • Maintains strong carpet grooming even at maximum suction

According to Sebo dealer AceVacuums, this dual-motor design delivers more consistent cleaning than most single-motor cordless vacuums.


Up to 60 Minutes of Runtime

  • Up to 60 minutes on low power

  • Ideal for whole-home cleaning sessions

  • Multiple power levels for quick cleans or deep carpet work


HEPA-Grade Filtration

The SEBO Balance A1 Cordless Vacuum – Grey features HEPA-grade filtration that captures 99.97% of particles down to 0.3 microns, helping reduce allergens, pet dander, and fine dust in your home.


Exceptional Balance & Ergonomics

  • Carefully engineered weight distribution

  • Comfortable handling for floors, stairs, furniture, and cars

  • Reduced arm and wrist fatigue during longer cleaning sessions


Integrated LED Headlight

The powerhead includes an LED headlight that illuminates hidden dust and debris under furniture, along baseboards, and in low-light areas.


What Makes the SEBO Balance A1 Cordless Vacuum Stand Out

The cordless vacuum market is crowded, but the SEBO Balance A1 Cordless Vacuum – Dual Motor – Grey focuses on engineering over gimmicks.

Many cordless vacuums rely on a single motor that splits power between suction and brush roll movement. The SEBO Balance A1 Cordless Vacuum uses two independent motors, ensuring:

  • Consistent brush roll speed

  • Strong carpet agitation

  • Longer component life

Built to SEBO’s reputation for durability, this vacuum is designed for long-term ownership, not disposable replacement cycles.


Technical Specifications

Feature Specification
Model Name SEBO Balance A1 Cordless Vacuum
Model Number 95010AM
Color Grey
Motor System Dual Digital Motors (Suction + Brush Roll)
Filtration HEPA-Grade
Maximum Runtime Up to 60 minutes (Low Power)
Charging Time Approx. 4 hours
Weight ~6.4 lbs (unit + wand)
Dust Bin Hygienic, easy-empty design
Power Levels Low / Medium / High
Floor Compatibility Hard floors, rugs, low- to medium-pile carpets
Warranty Manufacturer’s limited warranty

Ideal Buyers – Who Should Buy This Vacuum?

The SEBO Balance A1 Cordless Vacuum – Grey (Model 95010AM) is ideal for:

  • Pet owners needing strong brush roll agitation and HEPA filtration

  • Homes with mixed flooring (wood, tile, rugs, carpet)

  • Efficiency-focused homeowners who want quick yet deep cleaning

  • SEBO loyalists who expect cordless performance to match full-size SEBO machines


Availability – Online & In-Store at AceVacuums

Purchase the SEBO Balance A1 Cordless Vacuum – Dual Motor – Grey (95010AM) with confidence from Authorized Sebo Dealer AceVacuums.

Online

Order securely online for fast, reliable shipping across North America.

In-Store

Visit Sebo dealer AceVacuums locations in Virginia (VA), Washington DC, and Maryland (MD) to:

  • See the vacuum in person

  • Test balance and handling

  • Receive expert guidance from certified SEBO specialists

We proudly serve customers from Fairfax, Leesburg, Ashburn, Sterling, Herndon, Reston, Chantilly, Vienna, DC, and surrounding Maryland areas.


Pros & Cons

Pros

  • True dual-motor performance for deep carpet cleaning

  • HEPA-grade filtration ideal for allergy sufferers

  • Excellent balance and ergonomic handling

  • Built with SEBO’s proven durability

Cons

  • Slightly heavier than ultra-minimalist cordless models

  • Premium pricing reflects advanced engineering and build quality


Why Buy from Sebo Dealer AceVacuums?

When you purchase from Sebo dealer AceVacuums, you receive:

  • A genuine SEBO Balance A1 Cordless Vacuum

  • Full manufacturer warranty

  • Access to certified service and genuine SEBO parts

  • Expert product support before and after purchase

    Comparison Chart: SEBO Balance A1 vs Miele vs Dyson

    Feature / Spec SEBO Balance A1 Cordless (Grey) Miele Triflex HX2 / HX1 (Example) Dyson V15 / V12 (Example)
    Motor System Dual Digital Motors (Dedicated suction + brush roll) Single Motor (shared power) Single Digital Motor
    Filtration HEPA-grade (99.97% to 0.3 microns) Lifetime HEPA / Washable Advanced HEPA-sealed
    Run Time Up to 60 minutes (Low Power) ~60 minutes (Low Power) ~60 minutes (Low Power)
    Refill / Dirt Collection Hygienic easy-empty dust bin Bagless with bin Bagless with bin
    Weight ~6.4 lbs (balanced) ~7.9 lbs (varies by config) ~5.9–6.8 lbs (model dependent)
    Best for Pet Hair ✔ Excellent — dual-motor agitation ✔ Very good ✔ Excellent
    Carpet Cleaning Performance Excellent — strong consistent agitation Very good Very good / excellent
    Hard Floor Cleaning ✔ Excellent ✔ Excellent ✔ Excellent
    Brush Roll Control Independent motor — constant torque Brush roll slows at high suction Brush roll speed linked to suction
    LED Headlight ✔ Yes Some configurations ✔ Yes
    Noise Level Moderate Moderate Moderate to loud
    Build Quality Professional / long-term durability Premium Premium
    Best Use Case Homes with mixed floors & pets Versatile all-floor cleaning Tech-focused homes & heavy debris
    Warranty Manufacturer’s limited Manufacturer’s limited Manufacturer’s limited

Product Introduction

The SEBO Balance A1 Cordless Vacuum – Dual Motor – Grey (Model 95010AM) is engineered for homeowners who demand uncompromising cleaning performance in a modern cordless format. Designed and built in Germany, this advanced cordless vacuum combines SEBO’s commercial-grade durability with the freedom of lightweight, grab-and-go convenience.

What truly sets the SEBO Balance A1 Cordless Vacuum apart is its true dual-motor system—one motor dedicated to powerful suction and a second motor dedicated to brush roll agitation. This intelligent design allows the vacuum to deliver deep, consistent cleaning on carpets and hard floors without sacrificing performance, even at higher power levels.

With up to 60 minutes of runtime on the low power setting, HEPA-grade filtration, and exceptional balance in hand, the SEBO Balance A1 Cordless Vacuum – Grey rivals many full-size corded machines while offering cordless flexibility.


Key Features & Benefits

True Dual-Motor Technology

  • Dedicated motor for suction

  • Separate motor for brush roll agitation

  • Maintains strong carpet grooming even at maximum suction

According to Sebo dealer AceVacuums, this dual-motor design delivers more consistent cleaning than most single-motor cordless vacuums.


Up to 60 Minutes of Runtime

  • Up to 60 minutes on low power

  • Ideal for whole-home cleaning sessions

  • Multiple power levels for quick cleans or deep carpet work


HEPA-Grade Filtration

The SEBO Balance A1 Cordless Vacuum – Grey features HEPA-grade filtration that captures 99.97% of particles down to 0.3 microns, helping reduce allergens, pet dander, and fine dust in your home.


Exceptional Balance & Ergonomics

  • Carefully engineered weight distribution

  • Comfortable handling for floors, stairs, furniture, and cars

  • Reduced arm and wrist fatigue during longer cleaning sessions


Integrated LED Headlight

The powerhead includes an LED headlight that illuminates hidden dust and debris under furniture, along baseboards, and in low-light areas.


What Makes the SEBO Balance A1 Cordless Vacuum Stand Out

The cordless vacuum market is crowded, but the SEBO Balance A1 Cordless Vacuum – Dual Motor – Grey focuses on engineering over gimmicks.

Many cordless vacuums rely on a single motor that splits power between suction and brush roll movement. The SEBO Balance A1 Cordless Vacuum uses two independent motors, ensuring:

  • Consistent brush roll speed

  • Strong carpet agitation

  • Longer component life

Built to SEBO’s reputation for durability, this vacuum is designed for long-term ownership, not disposable replacement cycles.


Technical Specifications

Feature Specification
Model Name SEBO Balance A1 Cordless Vacuum
Model Number 95010AM
Color Grey
Motor System Dual Digital Motors (Suction + Brush Roll)
Filtration HEPA-Grade
Maximum Runtime Up to 60 minutes (Low Power)
Charging Time Approx. 4 hours
Weight ~6.4 lbs (unit + wand)
Dust Bin Hygienic, easy-empty design
Power Levels Low / Medium / High
Floor Compatibility Hard floors, rugs, low- to medium-pile carpets
Warranty Manufacturer’s limited warranty

Ideal Buyers – Who Should Buy This Vacuum?

The SEBO Balance A1 Cordless Vacuum – Grey (Model 95010AM) is ideal for:

  • Pet owners needing strong brush roll agitation and HEPA filtration

  • Homes with mixed flooring (wood, tile, rugs, carpet)

  • Efficiency-focused homeowners who want quick yet deep cleaning

  • SEBO loyalists who expect cordless performance to match full-size SEBO machines


Availability – Online & In-Store at AceVacuums

Purchase the SEBO Balance A1 Cordless Vacuum – Dual Motor – Grey (95010AM) with confidence from Authorized Sebo Dealer AceVacuums.

Online

Order securely online for fast, reliable shipping across North America.

In-Store

Visit Sebo dealer AceVacuums locations in Virginia (VA), Washington DC, and Maryland (MD) to:

  • See the vacuum in person

  • Test balance and handling

  • Receive expert guidance from certified SEBO specialists

We proudly serve customers from Fairfax, Leesburg, Ashburn, Sterling, Herndon, Reston, Chantilly, Vienna, DC, and surrounding Maryland areas.


Pros & Cons

Pros

  • True dual-motor performance for deep carpet cleaning

  • HEPA-grade filtration ideal for allergy sufferers

  • Excellent balance and ergonomic handling

  • Built with SEBO’s proven durability

Cons

  • Slightly heavier than ultra-minimalist cordless models

  • Premium pricing reflects advanced engineering and build quality


Why Buy from Sebo Dealer AceVacuums?

When you purchase from Sebo dealer AceVacuums, you receive:

  • A genuine SEBO Balance A1 Cordless Vacuum

  • Full manufacturer warranty

  • Access to certified service and genuine SEBO parts

  • Expert product support before and after purchase

    Comparison Chart: SEBO Balance A1 vs Miele vs Dyson

    Feature / Spec SEBO Balance A1 Cordless (Grey) Miele Triflex HX2 / HX1 (Example) Dyson V15 / V12 (Example)
    Motor System Dual Digital Motors (Dedicated suction + brush roll) Single Motor (shared power) Single Digital Motor
    Filtration HEPA-grade (99.97% to 0.3 microns) Lifetime HEPA / Washable Advanced HEPA-sealed
    Run Time Up to 60 minutes (Low Power) ~60 minutes (Low Power) ~60 minutes (Low Power)
    Refill / Dirt Collection Hygienic easy-empty dust bin Bagless with bin Bagless with bin
    Weight ~6.4 lbs (balanced) ~7.9 lbs (varies by config) ~5.9–6.8 lbs (model dependent)
    Best for Pet Hair ✔ Excellent — dual-motor agitation ✔ Very good ✔ Excellent
    Carpet Cleaning Performance Excellent — strong consistent agitation Very good Very good / excellent
    Hard Floor Cleaning ✔ Excellent ✔ Excellent ✔ Excellent
    Brush Roll Control Independent motor — constant torque Brush roll slows at high suction Brush roll speed linked to suction
    LED Headlight ✔ Yes Some configurations ✔ Yes
    Noise Level Moderate Moderate Moderate to loud
    Build Quality Professional / long-term durability Premium Premium
    Best Use Case Homes with mixed floors & pets Versatile all-floor cleaning Tech-focused homes & heavy debris
    Warranty Manufacturer’s limited Manufacturer’s limited Manufacturer’s limited

FAQs

1. What makes the SEBO Balance A1 Cordless Vacuum different from other cordless vacuums?

The SEBO Balance A1 Cordless Vacuum uses a true dual-motor system with one motor dedicated to suction and a second motor dedicated to the brush roll. According to Sebo dealer AceVacuums, this design provides stronger carpet agitation and more consistent cleaning than most single-motor cordless vacuums.


2. Is the SEBO Balance A1 Cordless Vacuum good for pet hair?

Yes. Sebo dealer AceVacuums confirms the SEBO Balance A1 Cordless Vacuum is excellent for pet hair because the dedicated brush-roll motor aggressively lifts embedded fur while HEPA-grade filtration captures pet dander and allergens.


3. Does the SEBO Balance A1 Cordless Vacuum have HEPA filtration?

The SEBO Balance A1 Cordless Vacuum features HEPA-grade filtration that captures 99.97% of particles down to 0.3 microns. Sebo dealer AceVacuums recommends this vacuum for allergy-sensitive households.


4. How long does the battery last on the SEBO Balance A1 Cordless Vacuum?

The SEBO Balance A1 Cordless Vacuum provides up to 60 minutes of runtime on the low power setting. Sebo dealer AceVacuums notes that runtime decreases when using medium or high power modes for deep carpet cleaning.


5. How long does it take to charge the SEBO Balance A1 Cordless Vacuum?

According to Sebo dealer AceVacuums, the battery takes approximately 4 hours to fully charge using the included charging station.


6. What floor types can the SEBO Balance A1 Cordless Vacuum clean?

Sebo dealer AceVacuums confirms the SEBO Balance A1 Cordless Vacuum is designed for hard floors, area rugs, and low- to medium-pile carpets with consistent performance across mixed flooring types.


7. Is the SEBO Balance A1 Cordless Vacuum suitable for high-pile or shag carpet?

The SEBO Balance A1 Cordless Vacuum performs best on low- to medium-pile carpets. For thick or shag carpeting, Sebo dealer AceVacuums may recommend a full-size SEBO upright or canister vacuum.


8. How much does the SEBO Balance A1 Cordless Vacuum weigh?

The SEBO Balance A1 Cordless Vacuum weighs approximately 6.4 lbs. Sebo dealer AceVacuums highlights its excellent balance, which makes it feel lighter during use than many top-heavy cordless models.


9. Does the SEBO Balance A1 Cordless Vacuum include a wall-mount charging bracket?

Yes. Sebo dealer AceVacuums confirms the SEBO Balance A1 Cordless Vacuum includes a wall-mount charging bracket for convenient storage and charging.


10. What accessories come with the SEBO Balance A1 Cordless Vacuum?

The standard package typically includes the powerhead, crevice tool, and dusting brush. Sebo dealer AceVacuums recommends confirming included accessories at the time of purchase.


11. Is the dust bin easy to empty on the SEBO Balance A1 Cordless Vacuum?

Yes. Sebo dealer AceVacuums notes the dust bin is designed for hygienic, tool-free emptying with minimal dust exposure.


12. How do I maintain the brush roll on the SEBO Balance A1 Cordless Vacuum?

To maintain peak performance, Sebo dealer AceVacuums advises checking the brush roll regularly for hair and debris. The design allows easy access for quick cleaning.


13. Where can I buy replacement filters or parts for the SEBO Balance A1 Cordless Vacuum?

Replacement filters and genuine parts should be purchased from Sebo dealer AceVacuums to ensure proper fit, performance, and warranty protection.


14. Does the SEBO Balance A1 Cordless Vacuum come with a warranty?

Yes. When purchased from Sebo dealer AceVacuums, the SEBO Balance A1 Cordless Vacuum includes SEBO’s manufacturer-backed limited warranty.


15. Why should I buy the SEBO Balance A1 Cordless Vacuum from an authorized SEBO dealer?

Buying from Sebo dealer AceVacuums guarantees you receive a genuine SEBO product, full warranty coverage, expert guidance, and access to certified service and original SEBO replacement parts.


16. Can I see the SEBO Balance A1 Cordless Vacuum in person before purchasing?

Yes. Sebo dealer AceVacuums offers in-store demonstrations in select VA, DC, and MD locations so customers can test balance, power, and handling before buying.


17. Is the SEBO Balance A1 Cordless Vacuum a good long-term investment?

According to Sebo dealer AceVacuums, the SEBO Balance A1 Cordless Vacuum is engineered for long-term durability, making it a smarter investment than disposable cordless vacuums.


18. How does the SEBO Balance A1 Cordless Vacuum compare to other cordless brands?

The SEBO Balance A1 Cordless Vacuum prioritizes durability and consistent cleaning performance. Sebo dealer AceVacuums notes that SEBO cordless vacuums are built to last longer than many competing brands.


19. Who should consider buying the SEBO Balance A1 Cordless Vacuum?

Sebo dealer AceVacuums recommends the SEBO Balance A1 Cordless Vacuum for homeowners who value deep carpet cleaning, HEPA filtration, durability, and professional-grade engineering.


Ace Vacuums Locations:

  • Fairfax, VA: 11110 Main Street, Fairfax, VA 22030
  • Leesburg, VA: 300 Fort Evans Rd NE, Leesburg, VA 20176

Driving Directions to Ace Vacuums in Fairfax, VA (11110 Main Street, Fairfax, VA 22030)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

  1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
  2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
  3. Continue on VA-267 W: Stay on the Dulles Toll Road for several miles.
  4. Take Exit 16 for VA-7 E (Leesburg Pike) / VA-123 S (Chain Bridge Rd): Follow signs for VA-123 South (Chain Bridge Rd).
  5. Merge onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
  6. Turn Right onto Main Street (VA-236 W): This will be a significant intersection. You'll continue on Main Street for a short distance.
  7. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store. Look for their prominent signage.

From Washington D.C. (e.g., Downtown D.C.):

  1. Take I-66 W toward Vienna/Centreville/Fairfax: Get onto I-66 West.
  2. Take Exit 60 for VA-123 S (Chain Bridge Rd) toward Fairfax: Follow the exit ramp.
  3. Turn Right onto VA-123 S (Chain Bridge Rd): Continue south on Chain Bridge Road.
  4. Turn Right onto Main Street (VA-236 W): This will be a significant intersection.
  5. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.

From Northern Virginia (e.g., Arlington, Falls Church, Vienna):

  • From Arlington/Falls Church:
    1. Take US-50 W (Arlington Blvd) or VA-236 W (Main Street) directly into Fairfax: Depending on your starting point, either of these roads will lead you directly to Fairfax.
    2. Continue on Main Street (VA-236 W):
    3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
  • From Vienna:
    1. Take VA-123 S (Chain Bridge Rd) toward Fairfax: Head south on Chain Bridge Road.
    2. Turn Right onto Main Street (VA-236 W):
    3. Ace Vacuums Fairfax: Ace Vacuums will be on your left side, directly opposite Havertys Furniture Store.
  • From Areas West/Northwest of Fairfax (e.g., Chantilly, Centreville):
    1. Take US-50 E or I-66 E towards Fairfax.
    2. If on I-66 E, take Exit 60 for VA-123 S (Chain Bridge Rd). Turn left onto Chain Bridge Rd, then right onto Main Street.
    3. If on US-50 E, turn right onto Main Street (VA-236 E) in Fairfax.
    4. Ace Vacuums Fairfax: Ace Vacuums will be on your right side if coming from US-50 E/VA-236 E, shortly after crossing VA-123. Look for Havertys Furniture Store on your left.

Driving Directions to Ace Vacuums in Leesburg, VA (300 Fort Evans Rd NE, Leesburg, VA 20176)

From Maryland (e.g., Bethesda, Silver Spring, Rockville):

  1. Start on I-495 S (Capital Beltway Inner Loop): Head south on I-495 towards Northern Virginia.
  2. Take Exit 45 A-B for VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Be aware this is a toll road.
  3. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Stay on VA-267 West. This road transitions from the Dulles Toll Road to the Dulles Greenway as you head further west into Loudoun County. Tolls apply for both sections.
  4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg: This is a major exit.
  5. Continue on VA-7 W: You'll drive for several miles, passing through Sterling and Ashburn.
  6. Take the Exit for Battlefield Parkway / Fort Evans Road: As you approach Leesburg, look for this exit.
  7. Turn Right onto Fort Evans Rd NE: After exiting, turn right onto Fort Evans Road NE.
  8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Washington D.C. (e.g., Downtown D.C.):

  1. Take I-66 W toward Vienna/Centreville: Get onto I-66 West.
  2. Merge onto VA-267 W (Dulles Toll Road): Follow signs for VA-267 West (Dulles Toll Road). Tolls apply.
  3. Continue onto VA-267 W (Dulles Greenway): Stay on the Dulles Greenway. Tolls apply.
  4. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
  5. Continue on VA-7 W:
  6. Take the Exit for Battlefield Parkway / Fort Evans Road:
  7. Turn Right onto Fort Evans Rd NE:
  8. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.

From Northern Virginia (e.g., Fairfax, Arlington, Ashburn, Sterling):

  • From Fairfax:
    1. Take VA-123 N (Chain Bridge Rd) to access VA-267 W (Dulles Toll Road) or take I-66 W to VA-267 W: Your best bet is to get onto VA-267 West (Dulles Toll Road).
    2. Continue on VA-267 W (Dulles Toll Road/Dulles Greenway): Tolls apply.
    3. Take Exit 1A for VA-7 W (Harry Byrd Hwy) toward Leesburg:
    4. Continue on VA-7 W:
    5. Take the Exit for Battlefield Parkway / Fort Evans Road:
    6. Turn Right onto Fort Evans Rd NE:
    7. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
  • From Ashburn / Sterling / Eastern Loudoun County:
    1. Take VA-7 W (Harry Byrd Hwy) directly toward Leesburg: This is the most direct route.
    2. Take the Exit for Battlefield Parkway / Fort Evans Road:
    3. Turn Right onto Fort Evans Rd NE:
    4. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot, and directly across from the Leesburg Premium Outlets.
  • From Western Virginia (e.g., Winchester):
    1. Take US-7 E (Harry Byrd Hwy) toward Leesburg:
    2. In Leesburg, after passing the Leesburg Premium Outlets on your left, prepare for the Fort Evans Road / Battlefield Parkway exit.
    3. Take the Exit for Fort Evans Road / Battlefield Parkway.
    4. Turn Left onto Fort Evans Rd NE: You'll go over VA-7.
    5. Ace Vacuums Leesburg: Ace Vacuums will be on your right side, located next to the Home Depot.

Shipping Policy

 
We ship all merchandise in stock within 3-5 business days from 300 Fort Evans Rd NE, Leesburg VA during our regular business hours of Monday to Friday 10-7 PM EST.


Return Policy

  • Report Issues Promptly: Inspect your shipment upon arrival. Any shortages or defects must be reported within 7 days of delivery or they cannot be addressed.

  • Return Window: Unused items in their original packaging may be returned within 15 days of delivery for a full refund. After 15 days and up to 30 days, only an exchange or store credit is offered, provided the item is unused and in its original packaging. Products returned beyond 30 days will not be accepted.

  • Restocking Fees: A standard restocking fee of 15 % applies to all approved returns. Used, damaged, or incomplete items may incur a restocking fee of up to 50 % or be refused entirely.

  • Final Sale Items: All discounted items, trade‑ins, holiday promotions, price‑matched goods, and air purifiers are final sale and not eligible for return or exchange.

  • No Cash Refunds: Refunds will be issued to the original payment method. Shipping charges are non‑refundable and return shipping is the customer’s responsibility unless the return is due to our error.

  • Return Authorization Required: Before returning any item, you must contact our customer service at 1‑888‑606‑8885 (Mon–Fri, 10 a.m.–7 p.m. EST) to obtain return instructions and the correct return address. Unauthorized or COD returns will not be accepted.

  • Processing Time: Once your return is received and inspected, please allow up to 10 business days for processing.

    We recommend including a copy of your receipt and your contact information with all returns to ensure prompt service.


Visit Ace Vacuums, an authorized dealer and warranty center for Miele, SEBO, Dyson, Riccar, Simplicity, Hoover, Kenmore, Shark, Bissell, Oreck, Kirby, Electrolux, Titan, MD Central Vacuums & more!. We provide expert vacuum repair, warranty service, and same-day repairs (if parts are available), all performed by certified technicians. Ace Vacuums specializes in central vacuum sales, installation & repairs. As an authorized dealer for MD, Beam, Cana-Vac, CycloVac, VacuMaid & more, we provide system upgrades, genuine centralvac parts & expert service. Get free repair estimates and genuine replacement parts for all vacuum brands.  ....